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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,649 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,649 reviews

May 08, 2025

Love it. Great people, great service, location is close to my house. Enjoy it all More

by hotlooking_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales pplzle
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May 09, 2025 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you’re enjoying our service and location. Our team works hard to create a great experience, and your feedback means a lot to us. We look forward to seeing you again soon!

May 03, 2025

Great appointment. A few inspections were completed during my oil change appointment and a report was received with recommendations for upcoming maintenance. The appo More

by DESCOM0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
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May 05, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're glad you found the inspections helpful and appreciate your patience during the appointment. Your feedback is invaluable as we strive to improve our services. Looking forward to keeping your vehicle in top shape!

May 02, 2025

Salesman was excellent. Very accommodating and low key. Cash offer was accepted pretty quickly by management. Finance guy was surly and obviously unhappy that I did not p More

by anitamcfarland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez *****
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May 05, 2025 -

Pinnacle Nissan responded

Thanks for your feedback, Anita! We're glad to hear you had a great experience with our salesman and found a car you love. We appreciate your comments about the finance team and will work on improving that aspect. Your satisfaction is important to us!

May 01, 2025

Service dept was very accommodating to an unusual request about a dead battery. Quick and efficient and pleasant. More

by ERNIERICHARD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
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May 02, 2025 -

Pinnacle Nissan responded

Thank you for the positive feedback! We’re glad to hear our service department was able to accommodate your request and provide a quick, efficient, and pleasant experience. We appreciate your business and look forward to helping you again!

May 01, 2025

Great service! Dan is the best service advisor...got my car in the next and back home with within hours! More

by ADRIENNENEMETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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May 02, 2025 -

Pinnacle Nissan responded

Thank you for the great review! We're so glad to hear that Dan provided excellent service and got your car back to you quickly. We truly appreciate your feedback and look forward to assisting you again!

April 28, 2025

This is the best dealership I have ever been to. The service department is fair and honest. All the service advisors are friendly and knowledgeable. The prices of service is very reasonable, consid More

by Sean S
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferrari
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Apr 29, 2025 -

Pinnacle Nissan responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you’ve had such positive experiences with our service department at Pinnacle Nissan. It’s great to know that our team has been friendly, knowledgeable, and able to provide fair and honest service. We truly appreciate your trust and recommendation, and we look forward to continuing to provide you with exceptional service in the future!

April 25, 2025

Jared is always a great help and ensures my needs are addressed. Highly recommend him as an advisor. More

by AJANCOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Apr 28, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Jared has been so helpful and attentive to your needs. Your recommendation means a lot to us!

April 25, 2025

Awesome! My car needed a lot of work and it was explained in a way I could understand and completed efficiently. More

by ERIN.COLLINS.90
Recommend Dealer
Yes
Employees Worked With
Eddie!
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Apr 28, 2025 -

Pinnacle Nissan responded

Erin, we're thrilled to hear you had a great experience! Our team strives to make repairs clear and efficient. Thank you for your kind words and for trusting us with your car. We look forward to serving you again!

April 24, 2025

The dealership is overall a pleasant place to visit. I believe the service department quotes and pricing are marked fairly. More

by EPOOH0570
Recommend Dealer
Yes
Employees Worked With
Jordan
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Apr 25, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review! We’re thrilled to hear you had a positive experience with our dealership and found our service department pricing fair. Your feedback motivates us to keep delivering great service. We look forward to welcoming you back soon!

April 19, 2025

Excellent service Billy has always been my service advisor and he's awesome. He keeps me informed on how to keep my car running great for as long as possible. More

by JON92
Recommend Dealer
Yes
Employees Worked With
Billy
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Apr 21, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Billy has provided you with excellent service and valuable advice. Keeping your car running smoothly is our priority, and it’s great to know you're satisfied. We appreciate your support!

Apr 23, 2025 -

Pinnacle Nissan responded

Jon92, we are so pleased you enjoyed your visit to Pinnacle Nissan!

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