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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,649 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,649 reviews

March 10, 2026

I am very disappointed in Pinnacle Nissan’s response to fulfilling their contract and every time I call to ask when they are gonna complete it I get no response if this is your way of customer service, I w More

by BUDDYGARYHALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cameron Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

Pinnacle Nissan responded

We value feedback regarding communication and follow-through, as these are key components of the customer experience. Our team strives to provide timely updates and reliable support throughout every interaction. Comments like this help us improve our responsiveness and service standards. For further assistance, please reach out to Joey Johnson, our Service Director, at 480-368-4042.

March 10, 2026

Was great. Have me fed back on my recall and had my car oil change and car wash out in about 1 hour More

by VCHULITA_83
Recommend Dealer
Yes
Employees Worked With
Daren
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Apr 01, 2026 -

Pinnacle Nissan responded

Thank you for sharing your wonderful experience! We're delighted that our team efficiently handled your recall service, oil change, and car wash all within an hour. We truly appreciate your feedback and look forward to serving you again at Pinnacle Nissan.

March 10, 2026

Nick did a fantastic job finding me the car I requested. . Nismo Nick is Amazing!! More

by RADRICK2U
Recommend Dealer
Yes
Employees Worked With
Nismo nick
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Apr 01, 2026 -

Pinnacle Nissan responded

Thank you for the wonderful feedback about Nick! We're thrilled he found you the perfect car and provided excellent service. Your positive review means a lot to us, and we hope you're enjoying your new vehicle!

March 09, 2026

EXCELENT PROFESSIONAL SERVICE. DAN IS AN AMAZING SERVICE MANAGER!! Attention to all details -5 stars More

by KENTS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN , at Pinnacle Nissan
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Apr 01, 2026 -

Pinnacle Nissan responded

Thank you for your wonderful review! We're thrilled to hear about your outstanding experience and that Dan provided exceptional service with great attention to detail. Your five-star rating means the world to our team at Pinnacle Nissan. We look forward to serving you again!

March 08, 2026

The dealership made it quick and easy for an out of town purchase. Easy to deal with. More

by youngsongdmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2026 -

Pinnacle Nissan responded

Thank you for your positive feedback! We're thrilled that we could make your out-of-town purchase smooth and straightforward. We appreciate you choosing Pinnacle Nissan and sharing your experience.

March 08, 2026

Mark and Moses stood out for there excellent work and for making the process smooth. Appreciated David as well for making the numbers work. They worked with us on price without making it a hassle. Made purch More

by RSCHNAUTZ
Recommend Dealer
Yes
Employees Worked With
Mark, David and Moses. Mark and David were fantastic with the sales part of the transaction and Moses was excellent in Finance.
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Apr 01, 2026 -

Pinnacle Nissan responded

Thank you for the wonderful feedback! We're thrilled that Mark, Moses, and David provided excellent service and made your car purchasing process smooth and hassle-free. Your appreciation means the world to us at Pinnacle Nissan!

March 08, 2026

We bought my daughter’s used car from you one month ago in February. We brought it in yesterday because it has been stalling on her (as in the middle of intersections!!) The service technicians were unhelp More

by kajeffers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max
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Apr 01, 2026 -

Pinnacle Nissan responded

We understand how concerning vehicle performance issues can be, especially so soon after purchase, and we value feedback about the service experience. Our team aims to provide clear guidance and support while addressing vehicle concerns as efficiently as possible. Input like this helps us evaluate and improve how we assist our customers. For further assistance, please reach out to Joey Johnson, our Service Director, at 480-368-4042.

March 08, 2026

Super excellent trabjo,super professional ,siempre estuvieron en communication y information de todo lo k estaba pasando 🙏❤️ More

by ISMARYCENTELLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2026 -

Pinnacle Nissan responded

We are happy to hear about your outstanding experience with our team. Your feedback about the excellent work and professional service truly means a lot to us. We take pride in maintaining clear communication and keeping our customers informed throughout every step of the process. Thank you for recognizing our commitment to providing exceptional service at Pinnacle Nissan.

March 05, 2026

Billy Ferrari is awesome. He's a nice man and he's very thorough. He makes sure I'm taken care of, I really appreciate his effort. More

by BILLYROE
Recommend Dealer
Yes
Employees Worked With
5
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Apr 01, 2026 -

Pinnacle Nissan responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Billy provided you with thorough and caring service. Your feedback means a lot to us, and we look forward to continuing to serve you at Pinnacle Nissan.

March 05, 2026

Billy Ferrari is awesome. He's a nice man and he's very thorough. He makes sure I'm taken care of, I really appreciate his effort. More

by BILLYROE
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
Apr 01, 2026 -

Pinnacle Nissan responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Billy provided you with thorough and caring service. Your feedback means a lot to us, and we look forward to continuing to serve you at Pinnacle Nissan.

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