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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,313 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,312 reviews

October 28, 2024

Everything was great, keep up the good work. Great great great great great great great More

by George T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Oct 29, 2024 -

Pinnacle Nissan responded

Thanks, George! We truly appreciate your enthusiastic feedback. It's wonderful to hear that you had a great experience. We'll continue to strive for excellence and keep up the good work!

October 27, 2024

Great customer service. Warranty that i purchased when I bought my vehicle came into play and was totally covered. More

by SSHELDON3437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferrari
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Oct 29, 2024 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear you had a great experience with our customer service and that your warranty worked perfectly for you. Your satisfaction means a lot to us, and we appreciate your kind words!

October 27, 2024

Salesman Alonso was really great he listened to what I wanted Found me the right truck More

by TAFSTAMFORD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALONSO
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Oct 29, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear that Alonso provided excellent service and helped you find the perfect truck. Your satisfaction means a lot to us, and we appreciate your feedback! Enjoy your new ride!

October 27, 2024

It was easy to get an appointment to have my 2021 serviced. Billy was great More

by Cas4012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY
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Oct 29, 2024 -

Pinnacle Nissan responded

We're thrilled to hear you had a smooth experience scheduling your service! It’s wonderful to know Billy made a positive impression. Thank you for the kind words and for choosing us for your vehicle needs!

October 27, 2024

Was fine but was told over the phone it would take 1-2 hours and took 4. More

by DREWMASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Oct 28, 2024 -

Pinnacle Nissan responded

We understand how valuable your time is, and it’s disappointing to hear that your wait was longer than expected. Our goal is to keep you informed and provide timely service, so we’d like to understand what happened here. Please reach out to Anna Algiene at 480-339-7780 at your earliest convenience to discuss this further.

October 26, 2024

Everyone at Pinnacle Nissan is amazing, friendly, professional, and genuine, but Eddie is the GOAT!!!!!! 👏🏼👏🏼👏🏼👏🏼 More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Oct 29, 2024 -

Pinnacle Nissan responded

Thanks, Jamie! We're thrilled to hear you had such a great experience with Eddie and our team. We appreciate your kind words and support!

October 26, 2024

Great customer service. Jordan was helpful and very professional. Definitely recommend and will be back for service More

by crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Oct 29, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Crystal! We're thrilled to hear about your positive experience with Jordan. Our team is dedicated to providing top-notch service, and we can't wait to welcome you back soon!

October 26, 2024

Billy in the service center goes out of his way to make sure you and your car is treated right. More

by AELEW327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Oct 29, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Billy provided you with such great service. Our team strives to ensure every customer feels valued and cared for. Your feedback means a lot to us!

October 26, 2024

I got prompt service not too long before closing time! It was Friday afternoon and I don’t live in town! More

by UPLIFTMIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destefano
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Oct 29, 2024 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear you received prompt service, especially on a Friday. We always strive to accommodate our customers, no matter the time. Safe travels, and we hope to see you again soon!

October 26, 2024

The service team at Pinnacle Nissan is amazing! Thank you Wes and Jordan for a great experience and getting us back on the road. More

by LINDSEYVANDEPOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes, Jordan
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Oct 29, 2024 -

Pinnacle Nissan responded

Thanks, Lindsey! We’re thrilled to hear you had a great experience with Wes and Jordan. Our team is dedicated to providing top-notch service, and your feedback means a lot to us. Enjoy your time on the road!

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