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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,504 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,504 reviews

December 18, 2024

Service was good day 2 of what I needed . Price of part was high compared to same parts and labor. More

by CAQUARTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
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Dec 19, 2024 -

Pinnacle Nissan responded

Thanks for your feedback! We’re glad to hear you had a good experience with our service. We always aim to provide quality, but we understand pricing is important too. Your insights help us improve. We appreciate you taking the time to share!

December 18, 2024

As always, my car was taken care of in a professional and timely manner. I wouldn't go anywhere else. More

by ALLISONYANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Dec 19, 2024 -

Pinnacle Nissan responded

Allison, thank you for your fantastic review! We're thrilled to hear that you consistently receive professional and timely service. Your loyalty means the world to us, and we look forward to continuing to take care of your car!

December 18, 2024

My service technician was great, very personable, very knowledgeable. He was very cheery and helpful More

by RICEAMBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Dec 19, 2024 -

Pinnacle Nissan responded

We’re thrilled to hear you had such a positive experience with our technician! Our team takes pride in being personable and knowledgeable. Thank you for sharing your feedback—it motivates us to keep delivering great service!

December 17, 2024

Good service. My car didn't start in a parking lot. Nissan sent help. Man jumped the battery and advised me to replace battery before turning off car. Pinnacle c More

by Kathy
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Dec 18, 2024 -

Pinnacle Nissan responded

Kathy, we're thrilled to hear about your positive experience! Our team is dedicated to providing prompt and efficient service, and it’s great to know we could assist you with your car issues. Thank you for trusting us with your vehicle!

December 16, 2024

Process was handled very professional, was able to check in a timely manner as well as a short period of time for service. More

by DANSTEECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Von Hatten, Tony Mancillas
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Dec 17, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a smooth and timely experience with us. Our team is dedicated to providing top-notch service, and it’s great to know we hit the mark! We look forward to serving you again.

December 16, 2024

He was very professional . I brought my car in for the recall. He explained what the recall was and what they will do. More

by LISABD814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Dec 17, 2024 -

Pinnacle Nissan responded

Lisa, thank you for your fantastic review! We're glad to hear our team provided clear explanations and maintained professionalism during your visit. Your satisfaction is our priority, and we appreciate you sharing your experience!

December 15, 2024

Pinnacle Nissan is just fine. The sales people are not on commission. They do a pretty good job selling cars. More

by happy2bjcox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor, and sales manager
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Dec 16, 2024 -

Pinnacle Nissan responded

Thanks for your feedback! We're glad to hear you had a positive experience with our sales team. We strive to create a relaxed environment for our customers. If there's anything we can do to earn that extra star next time, let us know!

December 15, 2024

Excellent communication from our service team leader. Description of the issues and work solutions were clear and thorough. More

by Dazorsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Dec 16, 2024 -

Pinnacle Nissan responded

Thanks for the feedback! We’re glad to hear you found our service team leader’s communication clear and thorough. Your satisfaction is important to us, and we appreciate your support. If you have any suggestions for improvement, we’d love to hear them!

December 15, 2024

Eddie, at the service department is an excellent individual in customer service and cares about my vehicle and ensuring that it's 100%. More

by JOANNA0801.JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
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Dec 16, 2024 -

Pinnacle Nissan responded

Thanks, Joanna! We're thrilled to hear Eddie made such a positive impact on your experience. Our team takes pride in providing top-notch service, and it's great to know your vehicle is in good hands. We appreciate your feedback!

December 13, 2024

Got the work completed in a reasonable amount of time. The waiting room is comfortable and has several amenities. More

by PLV gal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Dec 15, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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