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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,649 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,649 reviews

February 02, 2025

Customer service sales reps need more people skills on follow ups and questions customers might have that need help with. Your finance rep was the only one explainable and very helpful thank you Stephen More

by javila_69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stephen
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Feb 04, 2025 -

Pinnacle Nissan responded

We understand your concerns about the people skills of some of our customer service sales representatives, particularly regarding follow-ups and answering customer questions. We value your input and are actively working to improve our team's communication and customer service skills through additional training and coaching. We want all of our customers to have a positive experience, and your feedback helps us achieve that. We encourage you to reach out to Anna Algiene at 480-339-7780 if you'd like to discuss your experience further.

February 01, 2025

A great place to get your car serviced here. Everybody is friendly here. I like it. More

by spgautam99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No contact here
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Feb 04, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with our team. Providing friendly and reliable service is our top priority. We look forward to seeing you again for your next car service!

January 31, 2025

Very professional and quick. I didn’t have to wait very long for oil change and rotation More

by susanfnichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
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Feb 04, 2025 -

Pinnacle Nissan responded

Thanks, Susan! We're thrilled to hear you had a great experience with our quick and professional service. Your satisfaction is our priority, and we look forward to serving you again soon!

January 31, 2025

I chose to go to Pinnacle Nissan of Scottsdale after talking to multiple dealers, most of the other dealers were very pushy and couldn’t give me much info besides the basics. Matt Duffy was literally th More

by nykoletaylee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Duffy
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Feb 04, 2025 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your positive experience with Matt Duffy. Our team strives to provide helpful and friendly service, and it’s wonderful to know we hit the mark for you. Enjoy your new vehicle, and we appreciate your recommendation!

January 31, 2025

Everyone was very nice and accommodating! Our sales person was super helpful and provided us lots of options and inputs to make sure we were 100% about the vehicle we were purchasing! More

by ITZELCARRAZCO03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alonso, Tony Mancillas
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Feb 04, 2025 -

Pinnacle Nissan responded

Itzel, we're thrilled to hear you had such a positive experience! Our team works hard to ensure everyone feels supported in their vehicle choice. Thanks for sharing your feedback, and enjoy your new ride!

January 30, 2025

Excellent Service. Great job. The service was done on time. Good waiting room and times More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
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Jan 31, 2025 -

Pinnacle Nissan responded

Sam, thank you for your fantastic review! We're thrilled to hear you had an excellent experience with our service and enjoyed our waiting room. Your satisfaction is our priority, and we look forward to serving you again soon!

January 30, 2025

Dan was very kind and helpful. Had faith in him. Didn’t feel like I was getting scammed or told things I needed More

by fiveftbarbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan thomas
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Jan 31, 2025 -

Pinnacle Nissan responded

Thanks for the awesome feedbacK! We're thrilled to hear that Dan provided you with the support you needed. Building trust is our priority, and it’s great to know you felt valued. We appreciate your support and hope to see you again soon!

January 30, 2025

Been visiting Pinnacle Nissan for 16 years for all my vehicles and have always been fixed correct, on time for a fair price. Big thanks to Wes who’s been taking care of all 3 of my vehicles lately!! More

by TIM2REE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes in service , Tony Mancillas
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Jan 31, 2025 -

Pinnacle Nissan responded

Tim, we truly appreciate your loyalty over the years! It’s fantastic to hear that Wes has consistently provided excellent service for your vehicles. Thank you for sharing your experience, and we look forward to continuing to support you with all your automotive needs!

January 30, 2025

They worked with me on services I needed. They were timely in updating me and completing. More

by MBT22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jan 31, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear that you had a great experience with our team. Timely communication and getting the job done right are our top priorities. We appreciate your support and look forward to working with you again!

January 30, 2025

Jordan went above and beyond to be extremely helpful and informative. He put me at ease with my options. More

by jrrico1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan service department
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Jan 31, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Jordan provided such helpful and informative support. Our team is dedicated to ensuring you feel confident with your options. Your satisfaction is our priority!

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