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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,494 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,494 reviews

December 10, 2024

Eddie Fernandez is terrific. Great follow through and communication skills. He must take good notes or he has an outstanding memory. More

by tommybob65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, not overwhelmed by the sales dept.
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Dec 11, 2024 -

Pinnacle Nissan responded

Thanks, Tommy! We're thrilled to hear you had a great experience with Eddie. His dedication to follow-through and communication truly sets him apart. We appreciate your feedback and are glad our team made a positive impression!

December 10, 2024

The service department offered excellent support and service. Wes Auer kept me informed of all service details and provided great collaboration and communication skills. Look forward to returning in th More

by SCOTT.D.SPANGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Dec 11, 2024 -

Pinnacle Nissan responded

Scott, we’re thrilled to hear about your positive experience! Wes truly exemplifies our commitment to excellent service and communication. We look forward to welcoming you back and providing the same level of support in the future. Thank you for your kind words!

December 10, 2024

Service was great- fixed correctly the first time. Eddie Fernandez was the Service Advisor and he was very helpful. More

by NANCYTVOGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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Dec 11, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review, Nancy! We're thrilled to hear that Eddie provided you with great service and got everything fixed right the first time. Your satisfaction is our priority, and we appreciate your feedback!

December 10, 2024

Booked my first oil change with pinnacle Nissan. They got me in the same day. Oil change was quick and easy. Thanks More

by KROGERS645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Dec 11, 2024 -

Pinnacle Nissan responded

We’re thrilled to hear you had a great experience with your oil change! Our team works hard to provide quick and easy service. Thanks for choosing Pinnacle Nissan, and we look forward to seeing you again!

December 10, 2024

Always friendly and professional whenever I bring in my vehicles for service. Always willing to word to your schedule. More

by P_CONFORTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike turcotte
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Dec 11, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback! We're glad to hear that our team is meeting your expectations with friendly and professional service. We appreciate your support and look forward to assisting you again in the future!

December 10, 2024

Underpromise and over deliver sums it up for me! Communication was excellent and vehicle was ready before time promised! Couldn’t be more happy! More

by MD001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
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Dec 11, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience. Our team always aims to exceed expectations, and it's great to know we hit the mark for you. We appreciate your support and look forward to serving you again!

December 10, 2024

Eddie was amazing! Clear, concise and attentive with my vehicle needs. You're amazing Eddie! More

by GMK850195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ediie. Service Dept.
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Dec 11, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your great experience with Eddie. Our team strives to provide top-notch service, and it's fantastic to know that Eddie met your vehicle needs so well. We appreciate your support!

December 10, 2024

Everyone & everything went great Can i get a vacuuming next time im in? Thanks Again More

by SEXTONKIKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
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Dec 11, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience. We’ll make sure to note your request for vacuuming for your next visit. Looking forward to seeing you again soon!

December 10, 2024

This dealership has great customer service and provide good quality of work. I look forward to my next visit. More

by mc164626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Dec 11, 2024 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear you had a great experience with our team. We pride ourselves on customer service and quality work, so your feedback means a lot. We can’t wait to welcome you back for your next visit!

December 10, 2024

Great service, great people I'm always confident that my vehicle leaves there in the best condition possibl More

by crywh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Dec 11, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you’re happy with our service and team. Your confidence in us means a lot, and we’ll keep working hard to ensure your vehicle is always in top shape!

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