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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,673 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,673 reviews

February 05, 2025

Friendly service, friendly staff! I had confidence the job was done correctly the first time. More

by RSTUD62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in Service
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Feb 06, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Providing friendly and reliable service is our top priority, and we're glad we met your expectations. Looking forward to seeing you again!

February 05, 2025

Me gusta el servicio que dan es muy bueno y son muy amables con los clientes me gusta el servicio More

by BEAUTYBYDULCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
La verdad no sé el nombre de ellos pero si dan muy buen servicio los felicito
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Feb 06, 2025 -

Pinnacle Nissan responded

¡Gracias, Dulce! Nos emociona saber que disfrutaste nuestro servicio y que nuestro equipo te pareció amable. Tu satisfacción es muy importante para nosotros, y estamos ansiosos por darte la bienvenida nuevamente para otra gran experiencia.

February 04, 2025

Friendly and helpful. Always respectful of our needs. Sam and Mark were very attentive to what we needed and wanted. More

by brenee126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam and Mark, Tony Mancillas
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Feb 05, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review! We’re thrilled to hear that Sam and Mark provided you with attentive service. Your satisfaction means the world to us, and we’re here to help whenever you need. Looking forward to seeing you again soon!

February 04, 2025

Good friendly service But check air pressure on tire rotation. Disappointed came in low and same going out More

by corcorma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
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Feb 05, 2025 -

Pinnacle Nissan responded

Thanks for your feedback! We're thrilled you enjoyed our friendly service. We appreciate your note about the tire pressure and will ensure our team addresses this in future rotations. Your experience helps us improve, and we're grateful for your insight!

February 04, 2025

Very friendly, responsive, prompt, accommodating. Always answer right away and give their direct numbers to make it easier to reach them when my car is with them. Service is always spot on. Appreciat More

by CKIMKUPFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Print
Feb 05, 2025 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you had such a positive experience with our team. Your feedback on our responsiveness and service means a lot to us. We’re here to keep your vehicle in top shape and always appreciate your trust!

February 03, 2025

Friendly employees that do great work. They take great care of my Z Nismo. Thank you! More

by cmmontoya429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales
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Feb 05, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that our team is taking great care of your Z Nismo. Your satisfaction means everything to us, and we appreciate your support!

February 02, 2025

Good except did clean inside are fill tank up . .every car I e bought has had full tank and inside clean other than that all was good More

by bevw0303
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis , Tony Mancillas
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Feb 05, 2025 -

Pinnacle Nissan responded

Thanks for your feedback, Bev! We're glad you had a good experience overall. We strive to provide full tanks and clean interiors with every purchase, so we appreciate your input and will work on improving this for future customers. Your satisfaction is important to us!

February 02, 2025

Dan made the appointment with me and made it very easy. Everything that was discussed was completed quickly and I was on my way within a reasonably short amount of time. More

by flyfishmichael1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas 5 stars
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Feb 04, 2025 -

Pinnacle Nissan responded

Thank you, Michael! We’re thrilled to hear that Dan provided you with a smooth and efficient experience. Your time is valuable, and we’re glad we could meet your expectations. Looking forward to serving you again!

February 02, 2025

Wes was helpful and nice to work with. Appreciate his good work. 15 words is ridiculous request. I will not answer in future More

by RUSTYTACO01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Print
Feb 04, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review, Rusty! We're thrilled to hear you had a great experience with Wes. Your feedback is valuable, and we appreciate your honesty regarding the word limit. We’re always here to help!

February 02, 2025

Best service department. They really care about their customers. I will always take my vehicles to Pinnacle Nissan. More

by PJP359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie in the service department
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Feb 04, 2025 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear you had a great experience with our service department. Your support means a lot to us, and we look forward to continuing to provide excellent care for your vehicles!

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