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Pinnacle Nissan
Scottsdale, AZ
651 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too.
We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 651 reviews
March 10, 2012
Though it started out rough it ended well. I thank you for your help in this matter. and will recomend anyone looking for a car to you. Thanks again for all your help! for your help in this matter. and will recomend anyone looking for a car to you. Thanks again for all your help! More
by DrSheetz
March 10, 2012
Vince was great. He was very friendly and professional and made spending a large sum of money a pleasant experience. We like working with pinnacle Nissan and will return again. and made spending a large sum of money a pleasant experience. We like working with pinnacle Nissan and will return again. More
by L.zasso
Employees Worked With
Vincent Helms
March 06, 2012
My wife, toddler boy and I all went to the dealer with one thing in mind getting the car we want. Well that is exactly what happened we did. Until 2 weeks later they came back and said they need more mone one thing in mind getting the car we want. Well that is exactly what happened we did. Until 2 weeks later they came back and said they need more money down. Before we left we confirmed and asked if the loan will go through "we wouldn't give you the car if we weren't 99.99% sure we can get the loan approved" said the finance manager. Well guess we were the .01%. After a little research we found this is called spot delivery. We did return it but not till we got 2 weeks of using it for free. There were other things as well that we didn't like, 75 month loan (what is that crap) and a few other financial information hidden till we got home and looked at the fine print. Lastly Pinnacle Nissan is the worst company and would never recommend them to anyone. We found another dealer and their first response was "we like people". This is the worst dealer I have ever done business with just glad we were able to get out of this one. More
by ethanbeach
Employees Worked With
Jason, Tony
February 28, 2012
I would definitely recommend this dealership if you are looking to purchase or lease a new car. I went into Pinnacle Nissan looking to buy my first car. Alex took the time to find out exactly what I was lo looking to purchase or lease a new car. I went into Pinnacle Nissan looking to buy my first car. Alex took the time to find out exactly what I was looking for and making sure it was something I could afford. He was personable, helpful and informative. The rest of the staff was very friendly and professional. You can tell they really care about their costumers. More
by brooke08
Employees Worked With
Alex
February 27, 2012
I would highly recommenad this place to any one thats looking to purchase or lease a car. Friendly enviroment and professional employees. I was looking for used car last January and Alex was the sales pe looking to purchase or lease a car. Friendly enviroment and professional employees. I was looking for used car last January and Alex was the sales person that was helping me. Young, smart and very friendly. He showed me all the cars I wanted to look at, compared prices and helped me to get the best financing option. Definitely check this place out. More
by saleh1223
Employees Worked With
Alex-Angela
February 22, 2012
Vincent Helms was my salesman, he was terrific, I have not the best credit and somehow he and Jason were able to get me approved. I got the vehicle I wanted at a wonderful price. Vince was very respectfu not the best credit and somehow he and Jason were able to get me approved. I got the vehicle I wanted at a wonderful price. Vince was very respectful even though knowing my current credit situation, he didnt make me feeI like a dirt bag like a few other places i visited i will be telling my whole office about these 2 guys. More
by ShawnSchmidt
Employees Worked With
Vincent Helms
February 11, 2012
I highly recommend this dealership, Vincent Helms was my sales person and he was outstanding and professional. I leased an Altima and got an amazing deal. I will be bringing in my family sales person and he was outstanding and professional. I leased an Altima and got an amazing deal. I will be bringing in my family More
by HH2
Employees Worked With
Vincent Helms
February 09, 2012
John Hartley was very courteous and professional. We had negotiated prior to my arrival at the dealership. Upon arrival, John met us at the door, had the car fully prepared and ready to view and made the negotiated prior to my arrival at the dealership. Upon arrival, John met us at the door, had the car fully prepared and ready to view and made the whole process of buying a car easy and fun. Buying a car is normally an activity I dread but John made a huge difference and I would definitely recommend Pinnacle Nissan and John Hartley to my friends and family. More
by lianerouzaud
Employees Worked With
John Hartley
February 07, 2012
Leaving tonight with a new car. This was a fun and enjoyable experience and I would recommend this dealership to anyone. Thank you Michelle and Jason! enjoyable experience and I would recommend this dealership to anyone. Thank you Michelle and Jason! More
by Crhodes
Employees Worked With
Michelle grillo
February 06, 2012
Best experience I had at a dealership! This is my first time purchasing a car at a lot and I was kind of hesitant after going to 4 different lots and having a bad experience, till I ran across Jeff Tellman time purchasing a car at a lot and I was kind of hesitant after going to 4 different lots and having a bad experience, till I ran across Jeff Tellman at Pinnacle Nissan he was awesome friendly and professional. John Hartley was also a pleasure to work with J. Many people dread going to dealerships because of the pressure salesman put on a customer, but at Pinnacle it was all positive, direct, honest, and friendly. I am blessed and honored to have purchased my first vehicle at Pinnacle Nissan and am VERY PLEASE with my car J it is more than I would have asked for! I can’t not thank you enough! More
by angela.gutierrez
Employees Worked With
Jeff Tellman and John Hartley
