Pinnacle Nissan

Best service department. They really care about their customers. I will always take my vehicles to Pinnacle Nissan. They really care about their customers. I will always take my vehicles to Pinnacle Nissan. More

Called in with a mx issue. . was able to come in same day and leave same day with s fixed titan.. will return! . was able to come in same day and leave same day with s fixed titan.. will return! More

Fast, friendly, and very timely service! I stayed in the waiting area and had a cup of coffee and nice snack bar I stayed in the waiting area and had a cup of coffee and nice snack bar More

Dan Thomas was the best service advisor I’ve ever had. So knowledgeable! I felt very comfortable. Dan didn’t pressure me for any additional service. I was able to take my time deciding. My son could h So knowledgeable! I felt very comfortable. Dan didn’t pressure me for any additional service. I was able to take my time deciding. My son could have changed the air filters for a lot less but I went ahead & let Dan earn the commission. Dan is excellent at his job! Sincerely, Marla Gallery More

I was assisted first through one service tech, Billy, who when I requested to call back because I wanted to call somewhere else for a better estimate gave a long sigh of frustration. Once it was ready I spok when I requested to call back because I wanted to call somewhere else for a better estimate gave a long sigh of frustration. Once it was ready I spoke with Wes who said my vehicle was ready and when I get to the dealership I was helped by Dan because Billy and Wes were not there, Dan was resistant when I requested the price breakdown and all 3 treated me, a woman, as someone who didn't know what I was asking for. Additionally they offered to wash my car and I accepted and it was not washed when I picked it up. More

Customer service sales reps need more people skills on follow ups and questions customers might have that need help with. Your finance rep was the only one explainable and very helpful thank you Stephen follow ups and questions customers might have that need help with. Your finance rep was the only one explainable and very helpful thank you Stephen More

A great place to get your car serviced here. Everybody is friendly here. I like it. Everybody is friendly here. I like it. More

Very professional and quick. I didn’t have to wait very long for oil change and rotation I didn’t have to wait very long for oil change and rotation More

I chose to go to Pinnacle Nissan of Scottsdale after talking to multiple dealers, most of the other dealers were very pushy and couldn’t give me much info besides the basics. Matt Duffy was literally th talking to multiple dealers, most of the other dealers were very pushy and couldn’t give me much info besides the basics. Matt Duffy was literally the best and so kind and helpful! I drove 45 plus minutes away to go here because of him and I absolutely do NOT regret it! This was my first time buying a vehicle and he was able to help me so much all while being so kind and patient. 10/10 would recommend Matt Duffy at Pinnacle Nissan of Scottsdale! More

Everyone was very nice and accommodating! Our sales person was super helpful and provided us lots of options and inputs to make sure we were 100% about the vehicle we were purchasing! Our sales person was super helpful and provided us lots of options and inputs to make sure we were 100% about the vehicle we were purchasing! More