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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,408 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,408 reviews

November 14, 2024

Jordan was my service advisor. He was friendly, experienced and knowledgeable. Not pushing for services that can be held off for another time. He gave me a ball park time factor w More

by SENSIBL2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jordan Von Hatten?
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Nov 15, 2024 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear about your positive experience with Jordan. Our team strives to provide friendly and transparent service, and it’s great to know we hit the mark. Your feedback motivates us to keep delivering the best for our customers!

November 14, 2024

Always treated well at this location. Staff is very respectful and took the time to make sure I was Taken care of More

by ALEXBEER0906
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Recommend Dealer
Yes
Employees Worked With
John
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Nov 15, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Alex! We're thrilled to hear that our team provided you with respectful and attentive service. Your satisfaction is our top priority, and we look forward to welcoming you back soon!

November 14, 2024

Eddy was awesome and very helpful I appreciated his excellent communication and customer service skills. Excellent candidate for promotion! More

by DOWNINGROBERT68
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Eddy - Service
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Nov 15, 2024 -

Pinnacle Nissan responded

Downingrobert68, we're so glad that we were able to go above and beyond your expectations!

November 14, 2024

Very organized and seamless operation with a comfortable waiting area to relax in during service More

by ECASE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Nov 15, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you enjoyed our organized operation and comfortable waiting area. Your satisfaction is our priority, and we look forward to providing you with excellent service again soon!

November 14, 2024

I needed basic service. Oil change etc. Brakes were recommended for replacement last visit. Wes helped me. We reviewed past recommendations and asked he have techs inspect f More

by smurlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
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Nov 15, 2024 -

Pinnacle Nissan responded

Hi Smurlaw, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations!

November 14, 2024

Needed to replace a key fob. We tried getting it repaired or replaced with other places and was told we couldn’t because it was under a recall. When we purchased the car we wer More

by SHANEHFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
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Nov 28, 2024 -

Pinnacle Nissan responded

Hi Shanehfisher, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

November 13, 2024

Fast efficient service with a friendly service manager! Fixed what was wrong timely and thoroughly! More

by ANDREW.FOTIS
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Recommend Dealer
Yes
Employees Worked With
Mike in service
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Nov 14, 2024 -

Pinnacle Nissan responded

Thanks, Andrew! We’re thrilled to hear you had a great experience with our service team. Timeliness and thoroughness are our priorities, and your feedback means a lot. Looking forward to serving you again!

November 13, 2024

Nissan service staff works quickly, is flexible,vans finds the most efficient repair solutions. It's a nice experience! More

by david a
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jordan
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Nov 14, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, David! We're thrilled to hear that our service staff made your experience enjoyable and efficient. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

November 12, 2024

Service advisor was efficient and courteous. The work was completed in a effective manner and on time. More

by EZULAICA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Eddie fernandez
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Nov 13, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear that our service advisor made a positive impact and that you were satisfied with the timely completion of your work. Your feedback means a lot to us!

November 12, 2024

Consistent , great service and gets work done right the first time. Wes is great to work with. More

by rspetersen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Nov 13, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with Wes and that our team delivered consistent, top-notch service. Your satisfaction means the world to us!

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