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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,387 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,387 reviews

November 08, 2024

Service department is always good easy help with Mike King a very exceptional service advisor! More

by sbcdjpro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that you had a great experience with Mike and our service team. Your feedback means a lot to us, and we look forward to continuing to provide you with exceptional service.

November 07, 2024

I enjoy coming here every time and appreciate the hard work of everyone involved. The free car wash is always nice too. More

by KREWKAT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddy
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Nov 08, 2024 -

Pinnacle Nissan responded

We’re thrilled to hear you enjoy your visits! Thank you for recognizing our team's efforts and for mentioning the free car wash. We look forward to seeing you again soon!

November 07, 2024

O received excellent service from my service advisor Eddy at Pinnacle Nissan. The work was done very professional. More

by JCHARSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy service
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Nov 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 07, 2024

Wes and his team are wonderful. I'm a senior and I rely on then to keep my car running safe. More

by PAMELA_WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Pinnacle Nissan responded

Pamela, thank you for your feedback. We noticed that you rated us 1 star, and we're sorry to hear that your experience didn’t meet your expectations. We're glad to know you value Wes and his team's service, as your safety is our top priority. If there's anything we can do to improve or address any concerns, please reach out to Anna Algiene directly at 480-339-7780.

November 07, 2024

Very efficient and professional. Easy process, with terrific communication and great customer service. Long time customer. More

by morgansandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Morgan! We're thrilled to hear you’ve had such a positive experience with our team. Your loyalty means a lot to us, and we look forward to continuing to provide you with excellent service!

November 07, 2024

Friendly and efficient service. Service was quick and tech informed me of any problem or additional service needed. More

by EMORGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in Service
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Nov 08, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear you had a positive experience with our friendly and efficient service. Keeping you informed is a priority for us. We appreciate your support and look forward to serving you again!

November 07, 2024

The service person, Mike, is very curious and knowledgeable. Job well done and in the time length quoted. More

by MIKELAGGREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Nov 08, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Mike! We're thrilled to hear that Mike provided you with excellent service and expertise. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience!

November 07, 2024

I love this service center. They always work with me and my insurance or warranty company to get me the best deal they can. More

by HOWARETHINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Fieri
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Nov 09, 2024 -

Pinnacle Nissan responded

Hi Howarethings, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations!

November 07, 2024

They do their best to get me in and out as quick as possible. Wes was a great service tech. More

by twardinfh@cox.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes was great and very friendly. Great customer service.
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Nov 09, 2024 -

Pinnacle Nissan responded

Hi Twardinfh@cox.net, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations!

November 07, 2024

Completed all services just a little later than promised but overall happy with my visit. More

by DANGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Nov 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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