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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,649 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,649 reviews

January 10, 2025

For the amount I paid I am not happy with the service, although Nissan picked up the car from my house they didn't offer like in the past and I had to ask, then the delivery was a day delayed and finally More

by ANor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
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Jan 13, 2025 -

Pinnacle Nissan responded

We truly value your loyalty over the past 15 years and are disappointed to hear that your recent service did not meet your expectations. We understand that having to request pick-up, a delayed delivery, and an unwashed car would be frustrating, especially given the high standard of service you have come to expect from us. Please reach out to Anna Algiene at 480-339-7780 to discuss your experience further.

January 09, 2025

Wes was terrific. He went out of his way to keep me updated as to the work being done on my car. The work was done in less time than projected and the result was excel More

by MARCIALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
Jan 10, 2025 -

Pinnacle Nissan responded

Thanks for sharing your experience, Marciala! We're thrilled to hear that Wes provided exceptional service and kept you informed throughout the process. It's great to know you’re satisfied with the quick turnaround and quality of work. We appreciate your support!

January 09, 2025

I called in the a. m. to see if I could get an oil change that day and they said bring the car in that afternoon. More

by azschroeders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
Report | Print
Jan 10, 2025 -

Pinnacle Nissan responded

Thanks for the great feedback! We're thrilled to hear you had a smooth experience getting your oil change. Our team is always here to help make things convenient for you. Looking forward to seeing you again soon!

January 09, 2025

The dealership is very professional. I had a lot of luck finding what I wanted at a price that was beneficial to all parties. More

by novak2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Jan 10, 2025 -

Pinnacle Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience and found exactly what you were looking for. Our team strives to create beneficial deals for everyone, and it’s wonderful to know we succeeded with you. Enjoy your new ride!

January 09, 2025

Very nice and knowledgeable. Made the experience very seamless and smooth. The wait was not bad at all. More

by BKAP35
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Jan 10, 2025 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you had a great experience and found our team helpful. We strive to make every visit smooth and enjoyable. Your feedback means a lot to us!

January 09, 2025

This was one of my personal worst experiences dealing with Pinnicle Nissan in the last 21 years! More

by demechialmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
Report | Print
Jan 10, 2025 -

Pinnacle Nissan responded

We understand how disappointing it can be when things don’t go as expected, and we want to make things right. Please contact Anna Algiene at 480-339-7780 so we can understand the situation in more detail.

January 09, 2025

Able to help me at a moments notice. Kept me informed all along the way. Wes was great. More

by ELLIOTLORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes, Tony Mancillas
Report | Print
Jan 10, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your positive experience. Wes is indeed a star, and we're glad he could assist you promptly and keep you informed. Your support means a lot to us!

January 09, 2025

Professional and excellent service. Service. Representative Jordan cordial, efficient and timely. Also car looked great. More

by GEORGEALEXANDER94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Jan 10, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review, George! We're thrilled to hear you had a great experience with Jordan and that your car looked amazing. Your feedback motivates us to keep delivering top-notch service!

January 09, 2025

Very nice service department. Had to go there from Chicago and was impressed! The dealership was clean and the service advisor Jordon was very helpful! More

by Honboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Jan 10, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service team and Jordon. We appreciate you making the trip from Chicago and look forward to serving you again in the future!

January 09, 2025

Both salesman and finance mgr. were professional and top knotch people to help me. Highly recommend! More

by RHOFF56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Jan 10, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

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