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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,673 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,673 reviews

January 05, 2025

Great customer service. Nice, fast and helpful. Got me in and out with ni issues More

by blaneyinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
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Jan 07, 2025 -

Pinnacle Nissan responded

Blaneyinc, we are so pleased you enjoyed your visit to Pinnacle Nissan!

January 05, 2025

Service Dept addressed all my needs. They also kept me up-to-date on the progress of the work being done on my vehicle. And had my car back to me in a reasonable amount of time. More

by SC0TTE6O99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in Service
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Jan 07, 2025 -

Pinnacle Nissan responded

We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2025

Great communication, attention, promptness and explanations about the car servicing. Great customer service as well. I felt like I was in good hands! More

by Sylvia McDowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t think i talked to anyone in Sales
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Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for the great review!

January 04, 2025

From beginning to end a very pleasant experience at Pinnacle Nissan service . Thank you very much ! More

by jmn2254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey - service and team
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Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 04, 2025

The service done was excellent. When I arrived to pick the car and pay the bill, I found out that if I use my credit card the dealership was adding a 3% fee to the bill. I paid More

by Mjbolduc9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
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Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 04, 2025

Always a pleasure working with Eddy the pinnacle Nissan tech, I feel that my vehicle is always in good hands More

by CHEWITA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
Print
Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review!

January 04, 2025

Wes is on the spot takes care of all my needs and that was 11 words so let me throw a couple more in to make 15 More

by DANESSEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes, Tony Mancillas
Print
Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 03, 2025

Eddie and the techs went above and beyond diagnosing a strange rattle sound with my car and so far I haven't heard the noise come back. More

by mspletter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
Print
Jan 06, 2025 -

Pinnacle Nissan responded

We’re thrilled to hear that Eddie and the team took such great care of your car! It’s always our goal to go above and beyond for our customers. Thanks for sharing your experience, and we look forward to serving you again!

January 03, 2025

No issues at all. Everything was great. Easy and quick, faster than expected. Good experience More

by BCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Jan 06, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience. Our team works hard to make things smooth and efficient, so it’s great to know we hit the mark. We appreciate your feedback!

January 03, 2025

Our experience was great. I bought both of my children Nissan Kicks. Matthew Duffy took great care of us and my children are very happy with their new vehicles. More

by danaplus2c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Duffy, Tony Mancillas
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Jan 06, 2025 -

Pinnacle Nissan responded

Thanks for your wonderful feedback! We’re thrilled to hear that Matthew provided excellent service and that your children love their new Nissan Kicks. Enjoy the rides, and we appreciate your support!

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