Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,649 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
Contact Dealership
View Awards

7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

Directions

By Type

Showing 1,649 reviews

December 10, 2024

Always friendly and professional whenever I bring in my vehicles for service. Always willing to word to your schedule. More

by P_CONFORTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike turcotte
Report | Print
Dec 11, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback! We're glad to hear that our team is meeting your expectations with friendly and professional service. We appreciate your support and look forward to assisting you again in the future!

December 10, 2024

This dealership has great customer service and provide good quality of work. I look forward to my next visit. More

by mc164626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Dec 11, 2024 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear you had a great experience with our team. We pride ourselves on customer service and quality work, so your feedback means a lot. We can’t wait to welcome you back for your next visit!

December 10, 2024

Booked my first oil change with pinnacle Nissan. They got me in the same day. Oil change was quick and easy. Thanks More

by KROGERS645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
Dec 11, 2024 -

Pinnacle Nissan responded

We’re thrilled to hear you had a great experience with your oil change! Our team works hard to provide quick and easy service. Thanks for choosing Pinnacle Nissan, and we look forward to seeing you again!

December 10, 2024

Eddie Fernandez is terrific. Great follow through and communication skills. He must take good notes or he has an outstanding memory. More

by tommybob65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, not overwhelmed by the sales dept.
Report | Print
Dec 11, 2024 -

Pinnacle Nissan responded

Thanks, Tommy! We're thrilled to hear you had a great experience with Eddie. His dedication to follow-through and communication truly sets him apart. We appreciate your feedback and are glad our team made a positive impression!

December 10, 2024

Great service, great people I'm always confident that my vehicle leaves there in the best condition possibl More

by crywh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Dec 11, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you’re happy with our service and team. Your confidence in us means a lot, and we’ll keep working hard to ensure your vehicle is always in top shape!

December 09, 2024

Very prompt and very friendly ! Will definitely be back. Used before and use again for sure ! More

by macwop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernandez
Report | Print
Dec 10, 2024 -

Pinnacle Nissan responded

Thanks for the wonderful feedback! We're thrilled to hear you had a great experience and appreciate your loyalty. We can’t wait to welcome you back soon!

December 08, 2024

Very helpful people, I had a power problem on my Nissan and I just walked in and they did the diagnostics told me what the issue was right away and layed out the options. I’m very happy with the service I More

by fuchile555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Dec 09, 2024 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear you had a positive experience with our team. Providing quick and helpful service is what we strive for, and it’s great to know we hit the mark. We appreciate your support!

December 08, 2024

I Am still waiting a payment check , I had a problem with my car at the first 5000 miles guarantee somebody forgot to put the engine cap , (or not enough tighted) so I almost broke the engine ,I cost to me More

by Cesar Villamar
Recommend Dealer
No
Employees Worked With
No names, they know what they did when I got a quite for a Nissan Kicks SV but finally by the same price they gave me a Nissan Kicks S not the SV, Tony Mancillas
Report | Print
Dec 09, 2024 -

Pinnacle Nissan responded

Cesar, we understand how frustrating it must be to deal with both the vehicle issue and the delay in receiving your payment check. It’s important to us that situations like this are resolved, and we want to make sure this is handled appropriately. Please reach out to Anna Algiene at 480-339-7780 for further assistance.

December 07, 2024

Amazing service, on time and great communication. Bill F is always very hlepful in getting me scheduled and in/out in a timely fashion. More

by OJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferreria, Tony Mancillas
Report | Print
Dec 09, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience and appreciate your shout-out to Bill. Our team is dedicated to providing top-notch service, and it's rewarding to know we hit the mark! Looking forward to seeing you again soon!

December 07, 2024

Mike King did a great job on keeping me informed about my services and completion. He was able to reach my extended warranty provider and able to cover 2/3rd's of the work required More

by SASSYSCENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Dec 09, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear that Mike provided excellent service and kept you informed. It's great to know he was able to coordinate with your warranty provider to help with the costs. Your satisfaction means a lot to us!

1
...
66
67
68
...
165