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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,649 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,649 reviews

November 24, 2024

Appointment scheduled online, confirmed by dealer, car dropped off, ride offer provided by not used, rec call when completed, all good More

by CKIELBOWICZ51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Nov 25, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear your experience went smoothly from scheduling to completion. Your feedback means a lot to us and motivates our team to keep delivering top-notch service. Looking forward to assisting you again in the future!

November 24, 2024

Changed my oil and filter and rotated my tires free of charge Mike was very courteous and efficient. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses, Tony Mancillas
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Nov 25, 2024 -

Pinnacle Nissan responded

Thanks for the great review, Mark! We're thrilled to hear you had a positive experience with our team. Providing excellent service is our priority, and we're glad Mike made it a smooth process for you. We look forward to seeing you again soon!

November 23, 2024

Worked with very knowledgeable and courteous service manager. Car was completed and delivered as promised. More

by DABELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson
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Nov 28, 2024 -

Pinnacle Nissan responded

Hi Dabelson, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations!

November 23, 2024

They were on time and efficient. The boys at the desk were polite and accommodating. It was a good experience. More

by AZMAGPIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Nov 25, 2024 -

Pinnacle Nissan responded

Thank you! We’re glad to hear you had a positive experience with our team. Your feedback about our punctuality and customer service means a lot to us. We’re always striving to improve, so we hope to earn that fifth star next time!

November 23, 2024

AS I PULLED IN TO NISSAN I GREATED BY ? AND I TOLD HIM THAT I NEEDED BRANDON WHO IS MY SERVICE AD. BRANDOM CAME TOOK MY INFO AND MY SUV AND GOT IT SERVICED AND WA More

by evarela3352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDON
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Nov 25, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We’re thrilled to hear about your positive experience with Brandon. Our team takes pride in providing excellent service, and it’s great to know that you felt well taken care of. We appreciate your support!

November 23, 2024

The service was great! My car was done at the time they said as I had a tight schedule on Wednesday! I drive from Gilbert to this store because of the great service More

by Josie2017
Recommend Dealer
Yes
Employees Worked With
Mike , Tony Mancillas
Report | Print
Nov 25, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Josie! We're thrilled to hear that our team met your schedule and provided the great service you expect. We appreciate you making the drive from Gilbert and look forward to serving you again soon!

November 22, 2024

Staff (Mike King) was very helpful and forthright. Waiting lounge was comfortable and stocked with options. A very satisfying experience being 1600 miles from home. More

by T.ROBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Nov 25, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 22, 2024

Thanks to Mike King, service advisor, helped determined what I needed fix immediate and searched for coupons to help with cost. More

by ANN.DONAHUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Nov 25, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 22, 2024

Friendly crew. Very easy to work with . Blaise is a great young man destined for big things . Appreciate the hard work Justin put in to make the deal and Mark was More

by Laguna10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BLAISE , JUSTIN, MARK, did not work with Tony directly, Tony Mancillas
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Nov 23, 2024 -

Pinnacle Nissan responded

Laguna10, thank you so much for the positive review!

November 22, 2024

Thank you a service advisor Jiordan for a good job, . good service!! Happy customer! My car running very smoothly. More

by BORICHWOJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Nov 23, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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