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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,673 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,673 reviews

November 09, 2024

Wes, my advisor, was thorough and kept me up to date on the progress of the repairs. Great job. More

by HOOSIERSONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Wes provided you with thorough updates during your repairs. Your satisfaction means a lot to us, and we appreciate your support!

November 09, 2024

The service manager is friendly and looks out for the customer’s best interest. I am confident with the quality of the service and repairs made to my Rogue. More

by reeneyka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear that our service manager made a positive impression and that you're confident in the quality of our repairs. Your satisfaction is our priority, and we appreciate your trust in us!

November 09, 2024

Every employee that I encountered was warm and comforting, and made the process very easy More

by OJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy was great as well, Tony Mancillas
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Nov 11, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear that our team made your experience so positive. We strive to create a welcoming environment, and your feedback means a lot to us. Looking forward to serving you again soon!

November 08, 2024

Great job from start to finish. Honest and quick from drop off to pickup. Thx More

by AAEONBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Print
Nov 11, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience with us. Our team strives to provide honest and efficient service, and we're glad it showed. We appreciate your kind words!

November 08, 2024

Service department is always good easy help with Mike King a very exceptional service advisor! More

by sbcdjpro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that you had a great experience with Mike and our service team. Your feedback means a lot to us, and we look forward to continuing to provide you with exceptional service.

November 08, 2024

Excellent service. John Destefano was very professional and kind. Really appreciate that. Well documented work performed. Appreciate that as well. More

by watkinslarry970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destefano
Print
Nov 11, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you had such a positive experience with John. Our team takes pride in providing professional service, and your appreciation for the documentation means a lot. Hope to see you again soon!

November 08, 2024

Timely and efficient. Thanks for the service. La La La La La La La La La More

by WILLMARTIN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy F
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you found our service timely and efficient. Your feedback means a lot to us, and we’re here to keep delivering the best experience possible.

November 07, 2024

O received excellent service from my service advisor Eddy at Pinnacle Nissan. The work was done very professional. More

by JCHARSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy service
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Nov 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 07, 2024

Wes and his team are wonderful. I'm a senior and I rely on then to keep my car running safe. More

by PAMELA_WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
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Nov 11, 2024 -

Pinnacle Nissan responded

Pamela, thank you for your feedback. We noticed that you rated us 1 star, and we're sorry to hear that your experience didn’t meet your expectations. We're glad to know you value Wes and his team's service, as your safety is our top priority. If there's anything we can do to improve or address any concerns, please reach out to Anna Algiene directly at 480-339-7780.

November 07, 2024

Completed all services just a little later than promised but overall happy with my visit. More

by DANGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Print
Nov 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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