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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,673 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,673 reviews

October 31, 2024

Wes, in service is amazing. So were the guys who returned my car. Great service as usual More

by ANYTHINGFORPAISLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your wonderful feedback! We're so glad to hear that Wes and the team provided you with amazing service. Your satisfaction is our top priority, and we look forward to serving you again in the future!

October 31, 2024

We encountered a small difference in what service I originally requested. The service manager rectified the situation quickly. More

by Sackman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destoano
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Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your 5-star review! We're glad to hear that our service manager was able to quickly resolve the issue you encountered. Your satisfaction is our top priority, and we appreciate your understanding. We look forward to serving you again in the future!

October 31, 2024

Great service ! ! Recommend this dealership to anyone with a Nissan, knowledgeable and efficient. Will use for all my needs More

by jharris-az
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
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Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our service team and found us knowledgeable and efficient. Your recommendation means a lot to us! We look forward to serving all your Nissan needs in the future. Safe travels!

October 31, 2024

I think staff is Friendly and kind . They are nice. Their advice is also helpful and good. More

by ogasawara971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
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Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your kind words! We're delighted to hear that you found our staff friendly, kind, and helpful. We strive to provide the best service possible, and your feedback reinforces our commitment to excellence. We look forward to seeing you again soon!

October 31, 2024

Excellent service. Superior communication and accepted mailed coupon with no issues. Was detailed in additional items recommended and I will schedule soon. More

by Gottaspintwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you experienced excellent service and superior communication during your visit. It's great to know that the process was seamless with the mailed coupon, and we appreciate your willingness to schedule additional services soon. If you have any questions or need assistance, feel free to reach out. We look forward to seeing you again!

October 30, 2024

Super clean and well put together! Even with the open atmosphere, you feel like you’re in a private office. I had such a great experience buying a car in May 2024 from Moses Monclova t More

by MACALDERON18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses Monclova, Tony Mancillas
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Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your wonderful feedback! We're delighted to hear that you had such a great experience buying your car in May with Moses. Creating a clean and inviting atmosphere is important to us, and it’s fantastic to know you felt comfortable throughout your visit. We appreciate your continued trust in Moses and our team for your vehicle needs. We look forward to assisting you again in the future—enjoy your new car!

October 30, 2024

Service is always quick and efficient! Wes and team are always there to help with any questions or concerns. I can always find a spot to get my car worked on. More

by AYUMBIEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Oct 31, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear that you consistently experience quick and efficient service. Wes and the team are always ready to assist, and we're glad you find it easy to get your car worked on. Your support means a lot to us!

October 30, 2024

I’ve been coming here for years and will keep coming as long as the service continues to be this good. They are fair, informative and friendly. They have a good service waiting area with a lovely shopping/ More

by Bchic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan (service team) , Tony Mancillas
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Oct 31, 2024 -

Pinnacle Nissan responded

We're thrilled to hear that you've enjoyed our service for years! Your support means the world to us. We're glad you appreciate our waiting area and the nearby amenities. We look forward to continuing to provide you with the same great experience!

October 30, 2024

This dealership is by far the best I have been to in my whole life. My sales guy Sam was super polite and easy to work with. The management was outstanding and worked to get me the best deal they could!! M More

by SCHMERTZLERD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
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Oct 31, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your fantastic experience with Sam, Mark, Joey, and the team. Your kind words motivate us to keep delivering exceptional service. We appreciate your support and look forward to seeing you again at Pinnacle Nissan!

October 30, 2024

Jordan was a pleasure to deal with very happy with his help and oil change thanks Peter j More

by YANKEESFAN67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Print
Oct 31, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with Jordan and that you’re satisfied with your oil change. Your positive feedback means a lot to us!

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