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Pinnacle Nissan
Scottsdale, AZ
1,622 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too.
We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 840 service reviews
March 22, 2026
Pretty solid experience, but this visit was a bit disturbing... about 6 weeks prior we brought the Murano into be looked at prior to a drive to/ from Las Vegas. We spent nearly $4,000 on service. Tha disturbing... about 6 weeks prior we brought the Murano into be looked at prior to a drive to/ from Las Vegas. We spent nearly $4,000 on service. That trip was ok, but this visit was due to a mechanic's error in that service visit. The car started pulling hard to the right, not handling well, set off multiple alarms... to the point where we felt it was unsafe to drive, so we had the car towed in. It was fixed at no charge at Pinnacle, but that was because it was the dealers mistake. We still had to pay the tow More
by TMAY100
Verified CustomerEmployees Worked With
Jordan
March 18, 2026
I worked with Eddie Fernandez He is a friendly, knowledgeable professional. He always takes the time to explain what was done and what will need to be done in the future. A pleasure to work with hi knowledgeable professional. He always takes the time to explain what was done and what will need to be done in the future. A pleasure to work with him More
by Tony
March 15, 2026
From start to finish everything was smooth and you are a great team and you worked with my son to ensure everything was completed as requested great team and you worked with my son to ensure everything was completed as requested More
by sueking101
Employees Worked With
March 14, 2026
The first three people I talked to in the cells department were no help at all when I got a hold of Eddie and Service. He was patient because I was upset with the sales department he stepped up and department were no help at all when I got a hold of Eddie and Service. He was patient because I was upset with the sales department he stepped up and told me he would check on it and he got back to me and got it taken care of the very next day. The sales department could’ve made it much easier if they would’ve just told me to talk to Eddie. More
by BUDDYGARYHALL
Employees Worked With
March 11, 2026
The best service ever! ! Wes was amazing!! Above and beyond the call of service!!! Would recommend to everyone!!! ! Wes was amazing!! Above and beyond the call of service!!! Would recommend to everyone!!! More
by karokestr
Employees Worked With
March 11, 2026
My service provider, Adrian was awesome. He was professional and knowledgeable. He was also very helpful. He set up a rental car so I wouldn't have to wait for my car to be finished. Adrian He was professional and knowledgeable. He was also very helpful. He set up a rental car so I wouldn't have to wait for my car to be finished. Adrian and his associate, Dan, made everything easy for me. More
by BERLYNN1
Employees Worked With
Adrian and Dan. They both deserve 5 stars.
