Pinnacle Nissan

When I walk into a service department, I really value working with a consultant who has a strong understanding of the vehicle. I appreciate the mechanic’s work and I’m grateful for the inspection and the working with a consultant who has a strong understanding of the vehicle. I appreciate the mechanic’s work and I’m grateful for the inspection and the video - those were helpful. I do have some questions, though. I’d like reassurance that there wasn’t any unnecessary upselling involved, and I would have appreciated written confirmation that the specific items I requested were clearly communicated to and addressed by the mechanic, rather than just a general acknowledgment of completed work. This has been a recurring experience for me across several Berkshire Hathaway dealerships, so I’m sharing this feedback in hopes it can help improve communication and alignment going forward. More

Wes made a stressful situation easier to cope with. His knowledge and consummate customer service made all the difference in the world. His knowledge and consummate customer service made all the difference in the world. More

Excellent service, fast and friendly. 100% recommended. Eddy was great helping me with everything. Thank you! 100% recommended. Eddy was great helping me with everything. Thank you! More

The service on the car was good and on time. Mike was very helpful and kept me informed. Carson was very professional and answered all of my questions. Mike was very helpful and kept me informed. Carson was very professional and answered all of my questions. More

He was arrogant, combative and had poor customer relations skills. Call me, John Van Velzer, 602 390-5010, and I will fill you in on the details. relations skills. Call me, John Van Velzer, 602 390-5010, and I will fill you in on the details. More

The entire experience was made easier by Wes and the clear communication about when I could expect my vehicle to be ready, as well as providing a rental car during the time that my car was in the shop. clear communication about when I could expect my vehicle to be ready, as well as providing a rental car during the time that my car was in the shop. More

Fast service, great staff and my car was serviced and returned to me in 3 hours. returned to me in 3 hours. More

Very satisfied with Dan Thomas who took excellent care of me and my vehicle problem. Hr explained everything in detail, arranged a rental car and provided regular updates. He is perhaps the best service of me and my vehicle problem. Hr explained everything in detail, arranged a rental car and provided regular updates. He is perhaps the best service writer I’ve ever dealt with and trust you are already with his work. I believe he is an outstanding representative of your dealership. Harris Kraham 480 653-5808 Harlinreed@aol.com More

Great customer service. Very attentive to customers needs. Clean area and nice atmosphere. Highly recommended Very attentive to customers needs. Clean area and nice atmosphere. Highly recommended More

Billy is always so helpful and very attentive to your needs! His customer service is always on point! He is very honest when it comes to helping you determine which needs are more or less important and l needs! His customer service is always on point! He is very honest when it comes to helping you determine which needs are more or less important and lastly always making sure to giving you the best deal possible! More