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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
626 Reviews
Call Service Center (480) 339-7780

626 Reviews of Pinnacle Nissan - Service Center

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May 28, 2025

Good service, handled things quickly and met my timeline Delivered the car to me on time More

by rchookem
Recommend Dealer
Yes
Employees Worked With
Ferrari
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May 25, 2025

Excellent service. They gave me the right parts and my key fob was processed in under the quoted time More

by Catheine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Pinnacle Nissan responded

Catherine, thank you for your fantastic review! We're thrilled to hear that you received excellent service and that your key fob was processed quickly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

May 22, 2025

A little slow with no communication Everything else was ok Next appointment was set for September More

by RDHAZ701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Pinnacle Nissan responded

Thanks for your feedback! We're glad to hear you found everything else satisfactory. We apologize for the communication delay and will work on improving that. Looking forward to seeing you in September for your next appointment!

May 22, 2025

Wes took great care of me. The service team a pinnacle Nissan is always thorough and excellent! More

by WHITNEYSTEVENS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear that Wes and our service team provided you with excellent care. Your satisfaction is our priority, and we look forward to serving you again!

May 21, 2025

The service person was really cordial with us and didn’t try to up sell us something we didn’t need. More

by roncook65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback, Ron! We're thrilled to hear that our service team provided you with a friendly experience without any pressure. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

May 20, 2025

Thank you Eddie Fernandez and the Pinnacle Nissan service center! I always receive the highest quality service and maintenance for my truck. Your customer centered support is second to none. I will always b More

by KENARD.UBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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May 21, 2025 -

Pinnacle Nissan responded

We’re thrilled to hear you had such a positive experience at Pinnacle Nissan! Our team is dedicated to providing top-notch service, and your feedback means the world to us. We look forward to seeing you and your Nissan vehicles again soon!

May 20, 2025

Service was outstanding and the waiting period was very fast! The work appears to be quality work! More

by demechialmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and appreciated our fast service and quality work. Your satisfaction is our priority, and we look forward to serving you again!

May 13, 2025

I talked to Jordan on the phone about the issue about my car. He assured me he will take good care. More

by terminator20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson + Jordan Von Hotten
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May 16, 2025 -

Pinnacle Nissan responded

Thanks for your wonderful review! We're thrilled to hear that Jordan provided you with great support. Our team is always here to ensure your experience is top-notch. We appreciate your trust in us!

May 10, 2025

This was my first visit and had no issues with service and my advisor was very professional. More

by RAIDERBRUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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May 16, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great first visit and that our team provided you with professional service. We look forward to welcoming you back soon for another excellent experience!

May 10, 2025

The work was done quickly and efficiently. Drop off and pick up was also quick and easy. More

by richeray17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you had a quick and efficient experience with us. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to serving you again soon!

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