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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
616 Reviews

616 Reviews of Pinnacle Nissan - Service Center

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May 03, 2025

Great appointment. A few inspections were completed during my oil change appointment and a report was received with recommendations for upcoming maintenance. The appo More

by DESCOM0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're glad you found the inspections helpful and appreciate your patience during the appointment. Your feedback is invaluable as we strive to improve our services. Looking forward to keeping your vehicle in top shape!

May 01, 2025

Service dept was very accommodating to an unusual request about a dead battery. Quick and efficient and pleasant. More

by ERNIERICHARD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Pinnacle Nissan responded

Thank you for the positive feedback! We’re glad to hear our service department was able to accommodate your request and provide a quick, efficient, and pleasant experience. We appreciate your business and look forward to helping you again!

May 01, 2025

Great service! Dan is the best service advisor...got my car in the next and back home with within hours! More

by ADRIENNENEMETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
May 02, 2025 -

Pinnacle Nissan responded

Thank you for the great review! We're so glad to hear that Dan provided excellent service and got your car back to you quickly. We truly appreciate your feedback and look forward to assisting you again!

April 28, 2025

This is the best dealership I have ever been to. The service department is fair and honest. All the service advisors are friendly and knowledgeable. The prices of service is very reasonable, consid More

by Sean S
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferrari
Apr 29, 2025 -

Pinnacle Nissan responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you’ve had such positive experiences with our service department at Pinnacle Nissan. It’s great to know that our team has been friendly, knowledgeable, and able to provide fair and honest service. We truly appreciate your trust and recommendation, and we look forward to continuing to provide you with exceptional service in the future!

April 25, 2025

Awesome! My car needed a lot of work and it was explained in a way I could understand and completed efficiently. More

by ERIN.COLLINS.90
Recommend Dealer
Yes
Employees Worked With
Eddie!
Apr 28, 2025 -

Pinnacle Nissan responded

Erin, we're thrilled to hear you had a great experience! Our team strives to make repairs clear and efficient. Thank you for your kind words and for trusting us with your car. We look forward to serving you again!

April 25, 2025

Jared is always a great help and ensures my needs are addressed. Highly recommend him as an advisor. More

by AJANCOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Apr 28, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Jared has been so helpful and attentive to your needs. Your recommendation means a lot to us!

April 24, 2025

The dealership is overall a pleasant place to visit. I believe the service department quotes and pricing are marked fairly. More

by EPOOH0570
Recommend Dealer
Yes
Employees Worked With
Jordan
Apr 25, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review! We’re thrilled to hear you had a positive experience with our dealership and found our service department pricing fair. Your feedback motivates us to keep delivering great service. We look forward to welcoming you back soon!

April 19, 2025

Excellent service Billy has always been my service advisor and he's awesome. He keeps me informed on how to keep my car running great for as long as possible. More

by JON92
Recommend Dealer
Yes
Employees Worked With
Billy
Apr 21, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Billy has provided you with excellent service and valuable advice. Keeping your car running smoothly is our priority, and it’s great to know you're satisfied. We appreciate your support!

Apr 23, 2025 -

Pinnacle Nissan responded

Jon92, we are so pleased you enjoyed your visit to Pinnacle Nissan!

April 18, 2025

Great service that is completed in a timely manner. I like how they reach out to you to discuss any service recommendations and the cost that would incur. A shout out to Joey Johnson! More

by CODYAUTUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson
Apr 21, 2025 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear you enjoyed our service and appreciated the communication. Joey will be glad to know he made a positive impact. Your support means a lot to us!

April 18, 2025

Great service that is completed in a timely manner. I like how they reach out to you to discuss any service recommendations and the cost that would incur. A shout out to Joey Johnson! More

by CODYAUTUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson
Apr 23, 2025 -

Pinnacle Nissan responded

Codyautumn, thank you for the high star rating!

Apr 23, 2025 -

Pinnacle Nissan responded

Codyautumn, we are so pleased you enjoyed your visit to Pinnacle Nissan!

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