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Pinnacle Nissan

Scottsdale, AZ

4.6
1,500 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 757 service reviews

November 26, 2025

Wes was professional kept us informed provided the service that we needed great experience. Fun More

by DANESSEX
Recommend Dealer
Yes
Employees Worked With
Wes
November 23, 2025

I experienced great customer service, full transparency, an accurate diagnosis & fast repairs. Dan in the service department made me feel like I was in good hand from start to finish. More

by KIRK_WAGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
November 20, 2025

80k mile check with oil change and service engine soon light which was an air filter - everything was explained well and done quickly More

by AMYDAWN1000
Recommend Dealer
Yes
Employees Worked With
Billy Barry Jordan
November 15, 2025

Liked the discounted coupon they sent me for an oil change. Appreciate the complimentary multi point inspection of my car. More

by LindaRuss
Workmanship
Recommend Dealer
Yes
Employees Worked With
Westin Auer
Nov 24, 2025 -

Pinnacle Nissan responded

We are pleased to hear that you found value in the discounted oil change offer we sent you. It's wonderful to know that you appreciated the complimentary multi-point inspection as well. We believe in taking care of our customers by providing thorough service that helps keep your vehicle running smoothly. Your feedback reminds us why we're committed to offering quality care and meaningful savings to drivers like you. Thank you for taking the time to share your positive experience.

November 15, 2025

I love Pinnacle Nissan. They have great customer service and they are courteous and professional. Thank you. More

by angelvette1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Fiereri
Nov 24, 2025 -

Pinnacle Nissan responded

We are utterly delighted to hear about your positive experience with our team. Your kind words about our customer service mean so much to us. Thank you for choosing Pinnacle Nissan and for sharing your wonderful feedback.

Nov 24, 2025 -

angelvette1 responded

You're most welcome. I tell anyone I know that is looking to buy and automobile to visit PINNACLE NISSAN first because they won't be disappointed. I have only had positive dealings with your dealership. Thank you!!!

November 07, 2025

Always great to work with for my car service They go above and beyond to make sure my ride is like brand new More

by Bmwbowl
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 13, 2025 -

Pinnacle Nissan responded

We are absolutely thrilled to hear about your wonderful experience with our service team. It means so much to know that we consistently provide excellent care for your vehicle and that our team's dedication to going the extra mile makes such a positive difference. We truly value your continued trust in us and look forward to providing you with the same outstanding service for all your future automotive needs.

November 07, 2025

Greeted promptly, Dan was not pushy to have any additional work done. Service done in a timely manner. More

by sjlakics
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Nov 14, 2025 -

Pinnacle Nissan responded

We are delighted to hear about your positive experience with our service team. Your feedback about being welcomed right away and receiving timely service means a great deal to us at Pinnacle Nissan. We're especially pleased that you felt comfortable throughout the process without any pressure for unnecessary services. Thank you for taking the time to share your thoughts about your visit.

November 07, 2025

Greeted promptly, Dan was not pushy to have any additional work done. Service done in a timely manner. More

by sjlakics
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Nov 14, 2025 -

Pinnacle Nissan responded

We are delighted to hear about your positive experience with our service team. Your feedback about being welcomed right away and receiving timely service means a great deal to us at Pinnacle Nissan. We're especially pleased that you felt comfortable throughout the process without any pressure for unnecessary services. Thank you for taking the time to share your thoughts about your visit.

November 07, 2025

Greeted promptly, Dan was not pushy to have any additional work done. Service done in a timely manner. More

by sjlakics
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Nov 14, 2025 -

Pinnacle Nissan responded

We are delighted to hear about your positive experience with our service team. Your feedback about being welcomed right away and receiving timely service means a great deal to us at Pinnacle Nissan. We're especially pleased that you felt comfortable throughout the process without any pressure for unnecessary services. Thank you for taking the time to share your thoughts about your visit.

November 05, 2025

It was a pleasure to work with Darrin. He was very helpful and professional. Darrin got me in and out in 1 1/2 hours and either a washed car! More

by JOCROWDEN
Recommend Dealer
Yes
Employees Worked With
Darrin
Nov 11, 2025 -

Pinnacle Nissan responded

Thank you immensely for taking the time to share your wonderful experience with us. We are absolutely thrilled to hear that your visit was such a pleasure and that you found our team member to be helpful and professional throughout the process. It's fantastic to know that we were able to efficiently handle everything for you in just an hour and a half, and that you left with a clean car as well. Your positive feedback means so much to us, and we truly appreciate you choosing our dealership for your automotive needs. We look forward to continuing to provide you with the same excellent service in the future.

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