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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
708 Reviews
Call Service Center (480) 339-7780

708 Reviews of Pinnacle Nissan - Service Center

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September 17, 2025

I was able to get an appointment very easily and the service was excellent. I worked with Dan Thomas and should I need any other service I would definitely call him. Thanks More

by Dee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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September 17, 2025

Excellent. Billy Ferrari tended to my issue and it was fixed to my satisfaction promptly. More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferrari
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September 16, 2025

Easy to make appointment. Billy was great, explained all needed work. Car ready on time. More

by BOBBIE317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferreri
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September 15, 2025

Nice delaership, staff is freindly. I get service here because i bought my truck here and the purchase was a great experience so i wanted to have my truck serviced here. And i drive abo More

by DODGEDAYTONA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
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September 14, 2025

Got in with no waiting. Eddie was very friendly and helpful. Finished on time. Great experience More

by HINTZE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in service
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September 12, 2025

Tough to trust this dealership. I started taking my Nissan to Honda arrowhead due to the lack of trust I feel with this dealership over multiple visits. More

by Kurthc56
Recommend Dealer
No
Employees Worked With
Eddie
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Sep 15, 2025 -

Pinnacle Nissan responded

Building trust with our customers is our top priority, and it’s clear we fell short in your case. We would greatly appreciate the opportunity to address your concerns directly and work toward a resolution. Please reach out to Anna Algiene, our Customer Relations Representative, at 480-339-7780. She is ready to listen, assist, and ensure your concerns are handled thoroughly.

September 10, 2025

I was early and they were able to complete the repairs in a timely manner. Wes was professional and quite helpful. More

by CLARK68901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
September 09, 2025

Very responsive and helpful when it comes to getting your vehicle serviced with the needed repair requirements More

by Devona Tsosie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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September 09, 2025

All explanations thorough and adviser was very good kept me informed and went extra mile More

by sptpdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
September 09, 2025

Dan and team diagnosed and fixed the issue with our vehicle, got me set up in a loaner. Thanks More

by TROTTKAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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