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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
629 Reviews
Call Service Center (480) 339-7780

629 Reviews of Pinnacle Nissan - Service Center

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May 30, 2025

Went to have my car serviced. Great service and Dan was nice and very helpful More

by armentasl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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May 30, 2025

dealer was great. repair was quick and easy. Would recommend to a friend or family. More

by JOHN.T.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025

Quick and efficient service good communication good customer service friendly and reliable I am satisfied with my service More

by blainew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025

Good service, handled things quickly and met my timeline Delivered the car to me on time More

by rchookem
Recommend Dealer
Yes
Employees Worked With
Ferrari
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May 25, 2025

Excellent service. They gave me the right parts and my key fob was processed in under the quoted time More

by Catheine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Pinnacle Nissan responded

Catherine, thank you for your fantastic review! We're thrilled to hear that you received excellent service and that your key fob was processed quickly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

May 22, 2025

A little slow with no communication Everything else was ok Next appointment was set for September More

by RDHAZ701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Pinnacle Nissan responded

Thanks for your feedback! We're glad to hear you found everything else satisfactory. We apologize for the communication delay and will work on improving that. Looking forward to seeing you in September for your next appointment!

May 22, 2025

Wes took great care of me. The service team a pinnacle Nissan is always thorough and excellent! More

by WHITNEYSTEVENS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear that Wes and our service team provided you with excellent care. Your satisfaction is our priority, and we look forward to serving you again!

May 21, 2025

The service person was really cordial with us and didn’t try to up sell us something we didn’t need. More

by roncook65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback, Ron! We're thrilled to hear that our service team provided you with a friendly experience without any pressure. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

May 20, 2025

Thank you Eddie Fernandez and the Pinnacle Nissan service center! I always receive the highest quality service and maintenance for my truck. Your customer centered support is second to none. I will always b More

by KENARD.UBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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May 21, 2025 -

Pinnacle Nissan responded

We’re thrilled to hear you had such a positive experience at Pinnacle Nissan! Our team is dedicated to providing top-notch service, and your feedback means the world to us. We look forward to seeing you and your Nissan vehicles again soon!

May 20, 2025

Service was outstanding and the waiting period was very fast! The work appears to be quality work! More

by demechialmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and appreciated our fast service and quality work. Your satisfaction is our priority, and we look forward to serving you again!

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