Pinnacle Nissan - Service Center

Good service and waiting room has everything I need. Can get work done while I wait. Can get work done while I wait. More

I've generally had a good experience with a SRS system wire harness replacement under warranty, replacing damaged control arms, etc. This past service something was misdiagnosed and I paid for a $400+ wire harness replacement under warranty, replacing damaged control arms, etc. This past service something was misdiagnosed and I paid for a $400+ part not including labor. After more diagnosis the true cause was determined and fixed (under no extra labor cost, to their credit). Unfortunately I did have to go back and forth to get any sort of compensation for the unnecessary new part. I had kept the old part so I came to them with two options I preferred, both where I still pay the labor charges: 1) they put back the old part and take the new one 2) they comp the new part. They would not budge beyond future service credit for the cost of that part. A lackluster response. After that service credit is gone I'll likely consider other places now. 4 stars instead of lower because they did provide a good experience in the past, otherwise this would be a 2 or 3. More

Great job! We were happy with the rental and the service performed. Thank you, Nissan 😘 We were happy with the rental and the service performed. Thank you, Nissan 😘 More

Always great service. Very friendly people and I get back a very clean car. Since I am very satisfied with this dealership and their staff, I have nothing else to add Very friendly people and I get back a very clean car. Since I am very satisfied with this dealership and their staff, I have nothing else to add More

Service technician Jordan was friendly and personal and got my service performed in the time frame he promised. got my service performed in the time frame he promised. More

My experience is only with the service department. They were very professional. They were able to schedule me quickly at a time most convenient to me. Shout out to Billy for all the help and going They were very professional. They were able to schedule me quickly at a time most convenient to me. Shout out to Billy for all the help and going above and beyond. More

We had an issue that needed attention and we had faultless service from the team ! faultless service from the team ! More

Service was completed in less time than anticipated. Very pleased with how I was treated by Service Rep Billy. Very pleased with how I was treated by Service Rep Billy. More

It went smoothly, it would be nice though if Nissan had a shuttle service to Enterprise leasing and back. shuttle service to Enterprise leasing and back. More

Very friendly And made sure the service is explained correctly. I enjoyed the Customer Service correctly. I enjoyed the Customer Service More