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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
615 Reviews

615 Reviews of Pinnacle Nissan - Service Center

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April 18, 2025

Great service that is completed in a timely manner. I like how they reach out to you to discuss any service recommendations and the cost that would incur. A shout out to Joey Johnson! More

by CODYAUTUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson
Apr 23, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2025

Your staff was friendly, informative, timely and no surprises. All my needs were met and I’ll be back. More

by Harmsway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Fernandez
Apr 21, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that our team made your experience positive and seamless. We look forward to welcoming you back soon!

Apr 23, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 15, 2025

Dealership is thorough and timely in its service. Even washed my car for me before turning it to me More

by TREBORKAIDUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that you had a great experience with our service team. We always aim to go the extra mile, and we're glad you noticed! Looking forward to serving you again soon.

April 12, 2025

I had trouble with a faulty oil filter that required 2 extra trips to the dealership because oil was leaking onto my garage floor Jordan worked hard to get the problem resolved and I appreciate his effort More

by STEVEWALLACEHOMES
Recommend Dealer
Yes
Employees Worked With
Jordan
Apr 14, 2025 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear that Jordan went above and beyond to resolve your oil filter issue. Your satisfaction is our priority, and we appreciate your patience throughout the process. If you need anything else, we're here to help!

April 12, 2025

Service was good. We came 30 mins early on our schedule but we were accomodated.. Fast service. More

by JO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Apr 14, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're glad to hear you were accommodated and enjoyed our fast service. We always strive to make every visit a great experience. Looking forward to seeing you again soon!

April 10, 2025

Service advisor is Attentive and responsive, the service was quick and efficient. Will come back More

by Drive N Go Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie service
Apr 11, 2025 -

Pinnacle Nissan responded

Thank you for the great feedback! We're glad to hear that our service advisor was attentive and responsive, and that your service experience was quick and efficient. We look forward to welcoming you back next time!

April 08, 2025

Nissan was amazing and taking care of our vintage Figaro Nissan that we have not been able to find anybody who can work on the car and they did a beautiful job! More

by MARGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Apr 09, 2025 -

Pinnacle Nissan responded

Margie, we're thrilled to hear about your positive experience with our team! Restoring vintage cars like the Figaro is a passion for us, and we're glad we could help. Thank you for your kind words and support!

April 08, 2025

Service advisor did a great job. However, you will be losing a customer. The fact that you want to charge me 3% to pay you is ridiculous. I have gotten four cars from Pinnacle Nissan More

by B.JABLONSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
Apr 09, 2025 -

Pinnacle Nissan responded

Thanks for your feedback! We're glad to hear about your positive experience with our service advisor. We understand your concerns regarding the payment fee and appreciate you sharing your thoughts. Your input helps us improve, and we hope to regain your trust in the future.

April 06, 2025

Got in early - covered all our items to be done as requested & also Billy diagnosed a clicking problem right away. More

by PIQ2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in the Service Center
Apr 07, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear that Billy provided quick and effective service. Your satisfaction is our priority, and we appreciate your positive feedback. Looking forward to assisting you again!

April 06, 2025

They are fast thorough and just absolutely amazing as far as customer service and quality of work. Thank you Eddie Fernandez! You are an amazing service representative. Thank you for all the work you all do. More

by KENARD.UBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
Apr 07, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a great experience with Eddie and our team. Your support means a lot to us, and we can’t wait to welcome you back for your next visit!

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