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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
660 Reviews
Call Service Center (480) 339-7780

660 Reviews of Pinnacle Nissan - Service Center

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July 01, 2025

My service advisor. Wes is always professional and courteous… I would recommend pinnacle Nissan to friends and family More

by herndon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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June 30, 2025

Very professional and flexible We had a very good service and also Rosendo in parts was very helpful More

by LBHNS
Recommend Dealer
Yes
Employees Worked With
Wes
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June 28, 2025

Edie was my service manager and he did an excellent job of pointing out needed service on my vehicle—thanks More

by pmurph43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 28, 2025

The service department was very courteous and went above and beyond the basics. As such, they found a problem during their safety inspection that probably would not have been noticed until months later. More

by rlboldizar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Thomas
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June 27, 2025

This dealer ship is a top class dealership from their service rep to mechanics, I have nothing but good to say thus far. More

by thelion_paw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
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June 26, 2025

EDDIE, the service person that I work with was absolutely awesome. It was a part that we had to wait for for about two months, but he kept me informed as to the progress that we were making ongoing and I. Re More

by MARLEYNAPLES01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in service.
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Jun 26, 2025 -

Pinnacle Nissan responded

We're thrilled to hear about your positive experience with Eddie! Keeping our customers informed is a top priority for us. Thank you for taking the time to share your feedback, and we appreciate your patience throughout the process! Enjoy your Nissan!

June 24, 2025

Wonderful, peaceful, quick and easy. Fresh coffee, nice environment, communication was clear and precise. they timing was perfect. More

by elisalongoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Jun 25, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had a wonderful experience with us. It's great to know our environment and service made your visit enjoyable. We appreciate your feedback and look forward to welcoming you back soon!

June 23, 2025

I do not have anything specific to say about this dealership. They did what I asked them to do. Wes was excellent in communicating and providing updates. More

by Blockd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Pinnacle Nissan responded

Thank you for your kind words! We’re thrilled to hear that Wes provided excellent communication and met your needs. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

June 22, 2025

Friendly service. Easy to make an appointment that is convenient for my schedule. Service was great with no push for any additional work suggested. Recall issues were More

by sjlakics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service dept.
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Jun 23, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our friendly service and smooth appointment scheduling. Your satisfaction is our priority, and we're glad we could assist you promptly. We look forward to seeing you again!

June 21, 2025

Dan Thomas, my service advisor, is great — super friendly and got me in and out. More

by rescue mama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas, Service
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Jun 23, 2025 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your positive experience with Dan. Our team strives to provide friendly and efficient service, and it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again!

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