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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
616 Reviews
Call Service Center (480) 339-7780

616 Reviews of Pinnacle Nissan - Service Center

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January 04, 2025

The service done was excellent. When I arrived to pick the car and pay the bill, I found out that if I use my credit card the dealership was adding a 3% fee to the bill. I paid More

by Mjbolduc9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Report | Print
Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 04, 2025

Ccx cxx ccc vvb ggg fds th get ccf ffc this bbb hub big gv bug More

by jgrouf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernandez
Report | Print
Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 04, 2025

Always a pleasure working with Eddy the pinnacle Nissan tech, I feel that my vehicle is always in good hands More

by CHEWITA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
Report | Print
Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review!

January 03, 2025

No issues at all. Everything was great. Easy and quick, faster than expected. Good experience More

by BCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Jan 06, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience. Our team works hard to make things smooth and efficient, so it’s great to know we hit the mark. We appreciate your feedback!

January 03, 2025

Eddie and the techs went above and beyond diagnosing a strange rattle sound with my car and so far I haven't heard the noise come back. More

by mspletter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
Report | Print
Jan 06, 2025 -

Pinnacle Nissan responded

We’re thrilled to hear that Eddie and the team took such great care of your car! It’s always our goal to go above and beyond for our customers. Thanks for sharing your experience, and we look forward to serving you again!

January 01, 2025

They incorrectly serviced my vechical when i purchased it used. I used Carfax and it was free of accdents... 8 months later carfax was changed to an accedent from 2022 all thru magic? Now they tell me I n More

by susiemulder00
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Pinnacle Nissan responded

We understand the importance of transparency, especially when it comes to purchasing a used vehicle. We want to ensure that our customers feel confident and supported in their experience with us. It sounds like there may have been some misunderstanding regarding your vehicle's history. The changes to the Carfax report and the service issues you're describing are concerning, and we want to make sure these concerns are addressed properly. We invite you to reach out to Anna Algiene at 480-339-7780.

January 01, 2025

They are always soooo helpful and friendly and the goodies while we wait are super duper 👏❤️ More

by SUEYSMALLWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Pinnacle Nissan responded

Suey, we’re thrilled to hear you had such a positive experience! Our team loves providing friendly service, and we’re glad you enjoyed the goodies. Your support means the world to us!

January 01, 2025

Always good service and excellent quality of work that was completed technician is very knowledgeable in his job More

by jeanwarshefski
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor
Report | Print
Jan 03, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review, Jean! We're thrilled to hear that you experienced great service and quality work from our knowledgeable technician. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

January 01, 2025

Fast and efficient technicians with a nice spacious seating in the back to work on my laptop. More

by QUINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Jan 03, 2025 -

Pinnacle Nissan responded

Thanks, Quinn! We’re thrilled you had a great experience with our technicians and found the seating comfortable for your work. We appreciate your feedback and look forward to seeing you again soon!

January 01, 2025

They have been great and are fixing my stereo that was not working. Everyone has been great. More

by MLYNGSTAD07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear that you're having a great experience with us. Our team is dedicated to providing excellent service, and we're happy to help get your stereo back in working order. Your support means a lot!

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