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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
616 Reviews

616 Reviews of Pinnacle Nissan - Service Center

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December 16, 2024

He was very professional . I brought my car in for the recall. He explained what the recall was and what they will do. More

by LISABD814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Pinnacle Nissan responded

Lisa, thank you for your fantastic review! We're glad to hear our team provided clear explanations and maintained professionalism during your visit. Your satisfaction is our priority, and we appreciate you sharing your experience!

December 15, 2024

Excellent communication from our service team leader. Description of the issues and work solutions were clear and thorough. More

by Dazorsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Dec 16, 2024 -

Pinnacle Nissan responded

Thanks for the feedback! We’re glad to hear you found our service team leader’s communication clear and thorough. Your satisfaction is important to us, and we appreciate your support. If you have any suggestions for improvement, we’d love to hear them!

December 15, 2024

Eddie, at the service department is an excellent individual in customer service and cares about my vehicle and ensuring that it's 100%. More

by JOANNA0801.JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
Dec 16, 2024 -

Pinnacle Nissan responded

Thanks, Joanna! We're thrilled to hear Eddie made such a positive impact on your experience. Our team takes pride in providing top-notch service, and it's great to know your vehicle is in good hands. We appreciate your feedback!

December 13, 2024

I always have a great experience and feel taken care of. I also feel like I am given great advice since I don’t know much about car maintenance. More

by cassandra.wilkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Pinnacle Nissan responded

Thank you, and have a fantastic day!

December 13, 2024

Got the work completed in a reasonable amount of time. The waiting room is comfortable and has several amenities. More

by PLV gal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 15, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 13, 2024

so far i feel satisfied with the nissan and the service is good with a nice agent More

by Mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 13, 2024

Great, fast, helpful customer service & very nice professional 😊 advisor to the technicians … they were all a great team !! Thanks 😊 guys 👍🏾👍🏾👍🏾😁 More

by HOTCOCO_575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Pinnacle Nissan responded

Thank you again for the great review!

December 13, 2024

Always friendly and takes care of my car needs! Thank you for the helpful service! More

by CELTICIZZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Van Hatten
Dec 15, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 11, 2024

Courteous and professional service. .that gave me a sense of security knowing my car was repaired properly and safe to drive, More

by AWATT6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in the service department kept me informed of what needed to be done with an easy to understand description.
Dec 12, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you felt secure and satisfied with our service. Your trust means a lot to us, and we’re here to keep your vehicle safe and sound!

December 11, 2024

Wes was again so helpful. Good service. Purchased new tires and very. happy. Thanks Wes More

by RACHELBLOOM1106
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Wes in service dept.
Dec 12, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Rachel! We’re thrilled to hear that Wes provided you with excellent service and that you're happy with your new tires. Your satisfaction means a lot to us!

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