Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
629 Reviews
Call Service Center (480) 339-7780

629 Reviews of Pinnacle Nissan - Service Center

Sort by
November 27, 2024

Immediate results, very informative & found solutions in repairing my car. Love the great customer service. More

by JOANNA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hernandez
Report | Print
Dec 02, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Joanna! We're thrilled to hear you experienced immediate results and appreciated our customer service. Your satisfaction is our top priority, and we’re here to help anytime you need us.

November 26, 2024

I always feel secure that my car was serviced to its highest ability at Pinnacle Nissan. More

by PHASE2MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you feel secure with our service. Our team works hard to ensure every vehicle is treated with care and expertise. Your trust means a lot to us!

November 26, 2024

Oil change. Service Advisor was Mike King. Appointment was at 1 PM. 2 hours later vehicle was ready. Mike discussed service technician report. All in all appoint More

by RICHARD-AGUIRRE
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Nov 27, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review, Richard! We're glad to hear that Mike provided you with excellent service and kept you informed. We appreciate your patience and look forward to serving you again in the future!

November 25, 2024

Polite, explained the service I would be receiving, timely and excellent customer service. Would recommend More

by Patricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you again soon!

Nov 28, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 24, 2024

Appointment scheduled online, confirmed by dealer, car dropped off, ride offer provided by not used, rec call when completed, all good More

by CKIELBOWICZ51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Nov 25, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear your experience went smoothly from scheduling to completion. Your feedback means a lot to us and motivates our team to keep delivering top-notch service. Looking forward to assisting you again in the future!

November 24, 2024

Great customer service, great time management. Outstanding waiting area very friendly staff great personals and professionalism. More

by FREDDIXON309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Nov 25, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear you enjoyed our customer service and the waiting area. Our team takes pride in providing a professional experience, and your kind words motivate us to keep up the great work!

November 24, 2024

The dealer should offer more amenities. You cannot call it "premium aminities' when offering the bare minimum. More

by AQTRAN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill was great
Report | Print
Nov 25, 2024 -

Pinnacle Nissan responded

Thanks for your feedback! We appreciate your perspective on our amenities. We're always looking for ways to enhance our offerings and provide a truly premium experience. Your input helps us improve, and we're glad you enjoyed your visit overall!

November 24, 2024

Changed my oil and filter and rotated my tires free of charge Mike was very courteous and efficient. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses
Report | Print
Nov 25, 2024 -

Pinnacle Nissan responded

Thanks for the great review, Mark! We're thrilled to hear you had a positive experience with our team. Providing excellent service is our priority, and we're glad Mike made it a smooth process for you. We look forward to seeing you again soon!

November 24, 2024

Excellent customer service. Courteous, professional and knowledgeable. Customer lounge clean and nice waiting area for clients More

by THENEWME3210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes in Service dept
Report | Print
Nov 25, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you enjoyed our customer service and the lounge. Our team works hard to create a welcoming environment, and your feedback means a lot. We look forward to serving you again!

November 24, 2024

Mike, our service provider was very helpful and informative with other concerns we’ve been experiencing with our Pathfinder. With the scheduled service for the Zak Tec application it took just a More

by tfidurasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Nov 25, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Mike and the team provided the support you needed and took the time to ensure everything was perfect. Your satisfaction is our priority, and we appreciate your recognition of their hard work!

1
...
32
33
34
...
63