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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
617 Reviews
Call Service Center (480) 339-7780

617 Reviews of Pinnacle Nissan - Service Center

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November 04, 2024

I use this dealership to service my car exclusively! Why? Everyone is so nice and professional. I’m treated well and they always wash my car! They also keep me apprised of any and everything my car may More

by Ziabug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your positive experience with our team. Providing excellent service and keeping you informed is our priority. We appreciate your loyalty and look forward to continuing to serve you!

November 04, 2024

Fantastic customer service support from Eddie in the service department. Team work and communication between advisors was outstanding. More

by BEVERLYJ2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in service department
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Nov 05, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Beverly! We're thrilled to hear about your positive experience with Eddie and our service team. Outstanding teamwork is what we strive for, and it’s wonderful to know it made a difference for you. We appreciate your support!

November 04, 2024

I had great services and hospitality. I hoop your continue the current services of nissan. More

by 0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear you enjoyed our services and hospitality. Your feedback motivates us to keep delivering the best experience for our customers. We look forward to serving you again!

November 04, 2024

Eddie and Cory were amazing as always. Cory does better alignments that every other shop I've been to. That's why he's been working on my collection. 10/10 service. More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, Cory
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Nov 05, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review, Taylor! We're thrilled to hear that Eddie and Cory provided you with top-notch service and that Cory's alignment skills keep you coming back. We appreciate your support and look forward to helping you with your collection again soon!

November 03, 2024

Service advisor Eddie Fernandez was great. Great communication got me in and out of there More

by Jdencek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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Nov 04, 2024 -

Pinnacle Nissan responded

Thanks for the awesome review! We're thrilled to hear Eddie provided great communication and efficient service. We appreciate your feedback and look forward to serving you again!

November 03, 2024

Everyone there was super helpful and the entire process went good! I will go back for my future services. More

by Ayden lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Billy
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Nov 04, 2024 -

Pinnacle Nissan responded

Ayden, we’re thrilled to hear you had such a positive experience! Our team is dedicated to providing top-notch service, and it's great to know you'll be returning for future needs. Thanks for sharing your feedback!

November 01, 2024

Nav problem solved but no one in SVC Dept knows how to get the Driver Assist to continuously display on the dash. Google didn't help either More

by tmpatrick48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wes in Svc Dept-
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Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your feedback! We're glad to hear that your navigation problem has been resolved. For the issue with the Driver Assist display, we want to ensure you get the correct assistance. Please reach out to Anna Algiene at 480-339-7780, and she’ll be happy to help you with that. Your satisfaction is important to us!

November 01, 2024

Wes Auer is very helpful and upfront with his comments . He advised what should be done on my next visit More

by VGVCARRAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear that Wes provided helpful advice during your visit. Our team is always here to ensure you have the best experience possible. Looking forward to seeing you again soon!

October 31, 2024

Excellent service. Superior communication and accepted mailed coupon with no issues. Was detailed in additional items recommended and I will schedule soon. More

by Gottaspintwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you experienced excellent service and superior communication during your visit. It's great to know that the process was seamless with the mailed coupon, and we appreciate your willingness to schedule additional services soon. If you have any questions or need assistance, feel free to reach out. We look forward to seeing you again!

October 31, 2024

We encountered a small difference in what service I originally requested. The service manager rectified the situation quickly. More

by Sackman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destoano
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Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your 5-star review! We're glad to hear that our service manager was able to quickly resolve the issue you encountered. Your satisfaction is our top priority, and we appreciate your understanding. We look forward to serving you again in the future!

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