Back

Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
617 Reviews

617 Reviews of Pinnacle Nissan - Service Center

Sort by
October 29, 2024

Great service, very easy and fast. Even offered to wash my car after with no extra cost More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Oct 30, 2024 -

Pinnacle Nissan responded

Sean, thanks for the fantastic feedback! We're thrilled to hear you had a great experience and appreciate our extra touches. Your satisfaction is our priority, and we look forward to serving you again soon!

October 29, 2024

Mike King is always fantastic to work with. Best service advisor I've ever worked with. More

by travis_robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Oct 30, 2024 -

Pinnacle Nissan responded

Thanks for the awesome feedback, Travis! We're thrilled to hear that Mike made such a positive impression. We strive to provide the best service possible, and your kind words motivate us to keep up the great work!

October 29, 2024

Way out of my way, but you can’t beat their service and personal attention they give 365 More

by French
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Oct 30, 2024 -

Pinnacle Nissan responded

Thanks, French! We're thrilled to hear that our service and personal attention made the trip worth it. We appreciate your support and look forward to serving you again soon!

October 28, 2024

Westin Auer made it so easy to make an appointment and kept me informed of status of the maintenance. Great customer service- thank you! More

by Kmillerpmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Westin Auer
Oct 29, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Westin Auer provided you with excellent service and kept you informed throughout your appointment. Your feedback means a lot to us, and we're here to help whenever you need!

October 28, 2024

My salesman was right on time. I pulled up and he came right out. and asked me my problems.He was very considerate and very nice. More

by suziemorley01
Workmanship
Recommend Dealer
Yes
Employees Worked With
West
Oct 29, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear that your experience with our salesman was positive and attentive. Our team always strives to provide excellent service, and your kind words motivate us to keep it up!

October 28, 2024

Phenomenal service and attention to detail. Very pleased with my experience and would recommend Pinnacle Nissan for any and all service needs More

by JUSTIN.LIPSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destefano
Oct 29, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Justin! We're thrilled to hear you had a great experience and appreciate your recommendation. Our team is dedicated to providing top-notch service, and your support means the world to us!

October 28, 2024

Everything was great, keep up the good work. Great great great great great great great More

by George T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Oct 29, 2024 -

Pinnacle Nissan responded

Thanks, George! We truly appreciate your enthusiastic feedback. It's wonderful to hear that you had a great experience. We'll continue to strive for excellence and keep up the good work!

October 27, 2024

Great customer service. Warranty that i purchased when I bought my vehicle came into play and was totally covered. More

by SSHELDON3437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferrari
Oct 29, 2024 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear you had a great experience with our customer service and that your warranty worked perfectly for you. Your satisfaction means a lot to us, and we appreciate your kind words!

October 27, 2024

Was fine but was told over the phone it would take 1-2 hours and took 4. More

by DREWMASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Oct 28, 2024 -

Pinnacle Nissan responded

We understand how valuable your time is, and it’s disappointing to hear that your wait was longer than expected. Our goal is to keep you informed and provide timely service, so we’d like to understand what happened here. Please reach out to Anna Algiene at 480-339-7780 at your earliest convenience to discuss this further.

October 27, 2024

It was easy to get an appointment to have my 2021 serviced. Billy was great More

by Cas4012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY
Oct 29, 2024 -

Pinnacle Nissan responded

We're thrilled to hear you had a smooth experience scheduling your service! It’s wonderful to know Billy made a positive impression. Thank you for the kind words and for choosing us for your vehicle needs!

...
42
...