Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
640 Reviews
Call Service Center (480) 339-7780

640 Reviews of Pinnacle Nissan - Service Center

Sort by
October 27, 2024

Was fine but was told over the phone it would take 1-2 hours and took 4. More

by DREWMASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Oct 28, 2024 -

Pinnacle Nissan responded

We understand how valuable your time is, and it’s disappointing to hear that your wait was longer than expected. Our goal is to keep you informed and provide timely service, so we’d like to understand what happened here. Please reach out to Anna Algiene at 480-339-7780 at your earliest convenience to discuss this further.

October 27, 2024

It was easy to get an appointment to have my 2021 serviced. Billy was great More

by Cas4012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

We're thrilled to hear you had a smooth experience scheduling your service! It’s wonderful to know Billy made a positive impression. Thank you for the kind words and for choosing us for your vehicle needs!

October 27, 2024

Great customer service. Warranty that i purchased when I bought my vehicle came into play and was totally covered. More

by SSHELDON3437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferrari
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear you had a great experience with our customer service and that your warranty worked perfectly for you. Your satisfaction means a lot to us, and we appreciate your kind words!

October 26, 2024

Everyone at Pinnacle Nissan is amazing, friendly, professional, and genuine, but Eddie is the GOAT!!!!!! 👏🏼👏🏼👏🏼👏🏼 More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

Thanks, Jamie! We're thrilled to hear you had such a great experience with Eddie and our team. We appreciate your kind words and support!

October 26, 2024

Great customer service. Jordan was helpful and very professional. Definitely recommend and will be back for service More

by crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Crystal! We're thrilled to hear about your positive experience with Jordan. Our team is dedicated to providing top-notch service, and we can't wait to welcome you back soon!

October 26, 2024

Billy in the service center goes out of his way to make sure you and your car is treated right. More

by AELEW327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Billy provided you with such great service. Our team strives to ensure every customer feels valued and cared for. Your feedback means a lot to us!

October 26, 2024

I got prompt service not too long before closing time! It was Friday afternoon and I don’t live in town! More

by UPLIFTMIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destefano
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear you received prompt service, especially on a Friday. We always strive to accommodate our customers, no matter the time. Safe travels, and we hope to see you again soon!

October 26, 2024

The service team at Pinnacle Nissan is amazing! Thank you Wes and Jordan for a great experience and getting us back on the road. More

by LINDSEYVANDEPOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes, Jordan
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

Thanks, Lindsey! We’re thrilled to hear you had a great experience with Wes and Jordan. Our team is dedicated to providing top-notch service, and your feedback means a lot to us. Enjoy your time on the road!

October 25, 2024

Did not wash car as promised- completed all needed work as requested but did not wash as requested More

by FREESEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No nane
Report | Print
Oct 26, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 25, 2024

Billy the service advisor completed my sons vehicle service quickly. I was pleasantly surprised when they decided to wash my car also. Nice touch. More

by NATHANPETERSEN38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Oct 26, 2024 -

Pinnacle Nissan responded

Nathanpetersen38, we are so pleased you enjoyed your visit to Pinnacle Nissan!

1
...
44
45
46
...
64