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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
635 Reviews
Call Service Center (480) 339-7780

635 Reviews of Pinnacle Nissan - Service Center

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March 08, 2025

MY CAR WAS SERVICE BY DAN THOMAS, HE WAS VERY PROFESSIONAL, NICE AND VERY RESPECTFUL. HE DID A FANTASTIC JOB, AND I FEEL A GREAT ASSEST TO YOUR COMPANY !! MORE COMPANY SHOULD HAVE A EMPLOYEE LIK More

by DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN THOMAS, SERVICE SPECIALIST.
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Mar 10, 2025 -

Pinnacle Nissan responded

Thank you so much for your fantastic review! We’re thrilled to hear that Dan Thomas provided you with professional, respectful, and helpful service. We truly appreciate your kind words and agree that he’s a great asset to our team. Thank you for sharing your experience, and we look forward to serving you again in the future!

March 08, 2025

The service department is great. I especially enjoy working with Billy. It’s nice to have consistency and a familiar face who knows his stuff and cares about the good old fashioned More

by JOHN@PT3AZ.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Mar 10, 2025 -

Pinnacle Nissan responded

Thanks for your awesome feedback, John! We're thrilled to hear you appreciate our service department and Billy's dedication. Consistency and genuine customer care are what we strive for, and it’s great to know we're hitting the mark!

March 07, 2025

Love Dan, he made everything seem less. Comfortable chairs in waiting room.Thanks again Dan. More

by kmsaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only spoke with Dan.
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Mar 10, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Dan made your experience comfortable and enjoyable. Our team works hard to create a welcoming atmosphere, and it's great to know you loved the chairs too! Looking forward to seeing you again soon!

March 06, 2025

Ease of scheduling and work completion was done in a reasonable time! Would recommend this dealership More

by Dwhough12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 07, 2025 -

Pinnacle Nissan responded

Thanks for the awesome feedback! We're thrilled to hear you found scheduling easy and our service timely. Your recommendation means a lot to us. Looking forward to serving you again!

March 05, 2025

Excellent service and answered all questions when I asked will go back for more service at this dealership More

by ETGROH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team. Your satisfaction is our priority, and we look forward to serving you again soon!

March 05, 2025

I really like the professionalism and proficiency of this dealership. I travel a bit to come here. Would recommend this place! More

by TKD_OFFICER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you appreciate our professionalism and proficiency. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit! Safe travels!

March 04, 2025

Quick and quality work! Wes delivered on all commitments and time frames. Overall great experience. More

by Ohara4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic feedback! We’re thrilled to hear that Wes met all your expectations with quick and quality work. Your satisfaction is our priority, and we look forward to delivering more great experiences in the future!

March 03, 2025

The Pinnacle Service Dept. is very friendly and helpful. They take good care of customers. I trust them with fixing my car always. More

by ALISE.VORAVIBUL01
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jordan and Eddie
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Mar 05, 2025 -

Pinnacle Nissan responded

It's wonderful to know that our team here at the Pinnacle Service Department has earned your trust and that you consistently have positive experiences with us! We appreciate your recognition of our friendly and helpful service, and we look forward to continuing to take great care of your car. Thank you!

March 03, 2025

Fast,On-Time,Friendly, Courteous,Efficient,Reasonably Priced, but the credit card fee should be built into your cost of doing business or why not charge me for coffee and the waiting room as well. More

by Carefree-bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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Mar 05, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic feedback on our speed, service, and pricing. We're truly glad you had such a positive experience. We understand your point regarding the credit card fee, and we appreciate your honest feedback.

February 28, 2025

This experience has been professional and efficient from purchase to my first service visit. It's very refreshing to do business where you are appreciated. More

by rj25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We’re thrilled to hear you had such a positive experience with us. Our team works hard to ensure our customers feel valued and appreciated. Looking forward to serving you again soon!

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