Pinnacle Nissan - Service Center

Wes Auer definitely saved us some grief, some money and from having to get a new vehicle, I can’t even explain the amount of stress that was going on when Wes happened to be the hero of the day and took ca from having to get a new vehicle, I can’t even explain the amount of stress that was going on when Wes happened to be the hero of the day and took care of business with a smile on his face. I’d recommend Wes for any future service based issue as well as in general. More

I arrived at 7:00 AM for an oil and filter change. Check the service light going on and off randomly? Service technician said the shock absorbers needed replacement! I could only afford to replace the Check the service light going on and off randomly? Service technician said the shock absorbers needed replacement! I could only afford to replace the rear one because the front 2 cost$ 1200. I didn’t expect a $2000.00 bill when I came in for a simple oil change. I OKAYED for the rear shocks only. I was not informed that it would be 7 hours later that this was completed. I was not offered a ride or loaner vehicle as I had things to take care of that day. ( It was my Birthday ) I could have left it the whole day and returned the next day. At 12:00 I had to find your service person to see why I was waiting so long?It would have been nice if you could have a complementary wash. I was given a $ 100.00 discount per the coupon, Nothing else??? I use Nissan exclusively. It’s been a great truck. I know it is wearing but loyalty can run thin. I feel I was left out of the loop. Poor communication on time and charges!!! More

Efficient, excellent professional experience. Service was on time and the staff were courteous and helpful. Service was on time and the staff were courteous and helpful. More

Not the fastest, but the service is always good and done right. And the waiting area is nice also. right. And the waiting area is nice also. More

Service personnel at Pinnacle Nissan is always friendly, reliable, prompt, and informative. Thank you, as usual! reliable, prompt, and informative. Thank you, as usual! More

I’ve been going to Pinnacle Nissan for a decade, now, and they’ve always taken excellent care of me. Joey, Wes, and the rest of the service team are rockstars for sure! they’ve always taken excellent care of me. Joey, Wes, and the rest of the service team are rockstars for sure! More

What a wonderful experience. Eddie and the team provided great service and made sure my vehicles needs were met. Eddie and the team provided great service and made sure my vehicles needs were met. More

My service representative greeted me promptly, helped with all my needs and completed on time with all my needs and completed on time More

Met my service rep at specified time and he took down my information very quickly. I stayed at the dealership and waited for the service to be completed. I was given an approximate waiting time of 2 hours. information very quickly. I stayed at the dealership and waited for the service to be completed. I was given an approximate waiting time of 2 hours. The service was completed earlier than expected. The service rep went over everything that was taken care of and discussed future considerations regarding items to be aware of for future service. I couldn't be more pleased with the total ""hands on" service I received from pulling into and departing the dealership. More

Service rep was very courteous with consistent communication and went out of his way to make sure I was not convenient in any way communication and went out of his way to make sure I was not convenient in any way More