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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
617 Reviews

617 Reviews of Pinnacle Nissan - Service Center

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February 19, 2025

Thorough assessment of vehicle, kind staff, efficient correction to issues identified. grateful for the time and energy Wes and team put into my car! More

by darylgrassel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
Feb 20, 2025 -

Pinnacle Nissan responded

Thanks, Daryl! We’re thrilled to hear you had a great experience with Wes and the team. Your satisfaction is our priority, and we appreciate your kind words about our service. Looking forward to seeing you again!

February 19, 2025

Service department very attentive and professional. Your new car sales department also very attentive and professional. More

by flneeley01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with both our service and sales departments. Your satisfaction is our priority, and we look forward to assisting you again in the future!

February 19, 2025

He was a very nice person and gave me all the necessary instructions and performed the services well. Thank you. More

by POUREMAD94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Pinnacle Nissan responded

We’re thrilled to hear about your positive experience! Our team takes pride in providing clear instructions and excellent service. Thank you for your kind words and for taking the time to share your feedback!

Feb 20, 2025 -

Pinnacle Nissan responded

Thank you for your kind review! We're so glad to hear that you had a positive experience and that the service was performed well. We truly appreciate your feedback and look forward to serving you again!

February 18, 2025

Wes does a awesome job thanks a lot For all you do for us and our car More

by MLEATON79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Feb 19, 2025 -

Pinnacle Nissan responded

Thank you for your kind words! We're glad to hear that Wes took great care of you and your car. We appreciate your trust and look forward to helping you again in the future!

February 18, 2025

Terrific customer service. Your service representative Westin did a great job and was very communicative More

by TLFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Westin in service
Feb 19, 2025 -

Pinnacle Nissan responded

Thank you for your kind words! We're so glad to hear that Westin provided excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!

February 18, 2025

Great service little long with a car they had problems with it but that's understandable it happens five stars still More

by MARKIEMARK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We appreciate your understanding regarding the car issues and are glad to hear you felt well taken care of. Your support means a lot to us, and we're here to ensure your next experience is even smoother!

February 18, 2025

Responsive, fast service, and polite. Eddie got me in and out and was a pleasure. More

by SALDEMURO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Feb 19, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Eddie. Our team always strives to provide efficient and friendly service. Looking forward to seeing you again soon!

February 18, 2025

Never received print out of car's condition after oil and filter service with topping off fluids and tire rotation. Also, car was not washed when it was requested. More

by Ruth Aiello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Feb 19, 2025 -

Pinnacle Nissan responded

We understand how important these details are, and we will make sure to address this going forward. We strive to meet our customers' expectations. If you'd like to discuss this further or if there’s anything else we can do to assist, please don’t hesitate to contact Anna Algiene, our Service Director, at 480-339-7780.

February 17, 2025

Very prompt and courteous service. The wait time was within the estimated time provided and the car wash was the best! More

by JELLY.BELLIDANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Feb 18, 2025 -

Pinnacle Nissan responded

Thank yoU! We’re thrilled to hear you had a great experience with our service. Our team works hard to ensure promptness and quality, and it’s wonderful to know you loved the car wash. We appreciate your support and look forward to serving you again!

February 17, 2025

Attentive . Good service! Good value for your money 💰! Good resource and actively wants return business! More

by BACONSTEVE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Silversmith and Josie Green
Feb 18, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience. Our team works hard to provide excellent service and value, and your feedback means a lot. We look forward to welcoming you back soon!

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