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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
617 Reviews
Call Service Center (480) 339-7780

617 Reviews of Pinnacle Nissan - Service Center

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February 16, 2025

Great job I really appreciate your honesty. All it was wrong with my negative battery post was loose instead of fixing the part that I requested. More

by BILLYROE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edd
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks, Billy! We’re thrilled to hear you appreciated our honesty. It’s our goal to provide accurate solutions, and we’re glad we could resolve your battery issue efficiently. Your feedback really motivates our team!

February 16, 2025

Wes is the best of the best. He is very helpful and understands the situation. We need more like him. Keep up the good work. I am a forever loyal customer. More

by Lady P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Feb 17, 2025 -

Pinnacle Nissan responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Wes. Our team works hard to provide the best service, and it’s wonderful to know we’ve earned your loyalty. We appreciate your support!

February 15, 2025

Great service team here! Joey is the best and looks out for your needs. Thank you Pinnacle! More

by Cadillac Galante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with Joey and our service team. Your satisfaction means a lot to us, and we appreciate your kind words about Pinnacle!

February 14, 2025

Eddie was my service writer and I really thought he was excellent! Very communicative and convenient getting my vehicle checked in and completed quickly. More

by Patrick077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez 5*s
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Patrick! We’re thrilled to hear that Eddie provided excellent service and made the process smooth for you. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

February 14, 2025

I had a prompt, courteous service appointment for paint protection re-application with an accommodating, clean, and comfortable waiting lounge. More

by jiskandar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Westin Auer
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with our service and enjoyed the waiting lounge. Your satisfaction is our priority, and we appreciate your kind words!

February 14, 2025

Very pleasant atmosphere in waiting area. Vehicle was ready in a timely manner and washed as promised. Service advisor listened & explained what was being done & cost up front . More

by dodge4x42500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Feb 17, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you enjoyed our atmosphere and prompt service. Our team always aims to keep communication clear, so it's great to know you felt informed. We look forward to welcoming you back!

February 14, 2025

Had a good service appointment with Pinnaacle Nissan as this is the dealsr I purchased my vehicle from More

by yeahlow67
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks for sharing your experience! We're glad to hear you had a good service appointment with us. We appreciate your feedback and look forward to continuing to provide great service for you in the future!

February 13, 2025

They delivered the estimates three hours service that they said would in just over an hour. Great! More

by costello7272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks, Costello! We're thrilled to hear you had such a positive experience and that we exceeded your expectations. Our team works hard to deliver prompt service, and your feedback means a lot to us. Looking forward to assisting you again soon!

February 13, 2025

Professional and well organized and fast service was a positive experience nice snakes and water while I waited for 2 hours More

by tjggriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They sucked
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks for your awesome feedback! We’re thrilled to hear you had a positive experience with our fast and professional service. It's great that you enjoyed the snacks and water while you waited. We look forward to serving you again!

February 12, 2025

Why is fifteen words required ro say they did a good job kn time and for the price promised. More

by Kbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Pinnacle Nissan responded

We appreciate your concise feedback! We're thrilled to hear you were satisfied with our service and pricing. Your support means a lot to us as we strive to deliver great experiences. Thank you for taking the time to share your thoughts!

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