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Pioneer Ford

Bremen, GA

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1,174 Reviews

150 Hwy 27 N

Bremen, GA

30110

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1,174 Reviews of Pioneer Ford

October 23, 2020

Really enjoy going to this dealership!!!!Very nice Really enjoy going to this dealership!!!! Very nice bunch!! Will keep using this company with my car!!! So if you need a new car or your vehicle wo More

by jamiejennifer34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Garner, Ed Pineda, Tyler Daniel, Kim Cox
Oct 27, 2020 -

Pioneer Ford responded

WOW! Your words and 5 stars are very much appreciated. Thank yu for being such a valuable member of the Pioneer Family!

October 22, 2020

iI enjoy doing business with Pioneer Ford. It is like having my own technician because I went in for oil change and tire rotation, upon examining the brakes it was determined that the brakes pads have wo More

by tommygrainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Daniel, Kassie Weaver
Oct 27, 2020 -

Pioneer Ford responded

Tommy, we appreciate you, your trust, and your business. Please let us know if there is anything else we can do to keep you as a happy Pioneer Ford Family member.

October 22, 2020

They did not have exactly what I wanted on the lot but were eager to find me what I wanted. When they could not find it within 500 miles, they gave me the option to order what I wanted and it came earlier More

by nattasha1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bagby, Heather Garner
Oct 27, 2020 -

Pioneer Ford responded

Nattasha, we whole-heartedly thank you for your turst, your business, and your kind words. We work HARD to earn the relationships with our family members (we don't have customers here). Please let us know if there is anything else we can do for you.

October 21, 2020

The staff is always friendly and I love that they always wash my car . Also they check my tires and price new ones when needed More

by vlewisrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassie Weaver
Oct 27, 2020 -

Pioneer Ford responded

Thank you for what you do as an RN through these crazy times! We appreciate your trust and your business. Please let us know how we can help you the next time you need it!

October 20, 2020

We always choose Pioneer Ford for our vehicle service needs. Ed was very friendly. The touch free vehicle delivery is a strong selling point for Me. More

by baldwin.brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Pineda
Oct 20, 2020 -

Pioneer Ford responded

Thankyou, Brad, for the stellar review. Ed works very hard at taking care of his family members like you when your vehicle needs a little "Pioneer TLC". We appreciate you and your business.

October 20, 2020

Pioneer Ford was excellent it was my first time there and I was very impressed with everything. My sales lady Heather was very nice and helpful she treated me like family More

by dpolonkay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bagby, Heather Garner
Oct 27, 2020 -

Pioneer Ford responded

Thank you for the kind words and the five stars! we look forward to many, many years of our continuing relationship with you!

October 17, 2020

Everyone at pioneer is always very nice to me and are always ready to do any service I may need done. I think you have as good a crew working there as anyone could expect. Thanks for your help. More

by truitttech@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bagby, Larry Morrow, Dwight Ezzell, Heather Garner, Kelvin Bentley, Ed Pineda, Jason Carruth, Tyler Daniel, Kim Cox, Kassie Weaver
Oct 19, 2020 -

Pioneer Ford responded

Thanks you so much for your kind words and five star review. Our family members, like you, mean EVERYTHING to us! Please do not hesitate to reach out if there is anything we can help you with in the future.

October 13, 2020

Jason Carruth and the Entire Service department are extremely helpful and friendly. They always speak to my anytime I’m in the dealership.Best Dealership around. More

by Anthony 55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Pineda, Jason Carruth
Oct 14, 2020 -

Pioneer Ford responded

Thank you so much for the kind words and the five stars! We all appreciate you and your loyalty to Pioneer Ford. Thanks for being a valuable Family member.

October 12, 2020

Had to wait one and a half hours for oil change and someone to look at the step in my tailgate. Way too long for that reason could not take advantage of your free wash More

by LyndonSmith53
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kassie Weaver
Oct 13, 2020 -

Pioneer Ford responded

I am so sorry that you felt that 90 minutes was too long. We could not do both your oil change, tire rotation, and the 27 point safety inspection and adjust the tailgate on your truck at the same time because, during the "The Works" process, your truck was eight feet in the air. Then, our lube tech turned your truck over to a service technician who then had to tear down your tailgate and diagnose the problem - then put it back together for you (for which you were not charged anything). We understand that you needed to leave for another appointment you had. We are sorry that you did not have time to allow us to give you our free hand car wash. Feel free to stop by at your convenience and we will take care of that for you as well. I hope this satisfies your concerns.

Oct 13, 2020 -

LyndonSmith53 responded

Thank you for your response and I apologize that I did forget that you did do the 27-point check as well. I thought the tech only looked at the tailgate and for that reason I thought the oil change took too long. I stand corrected

Oct 13, 2020 -

Pioneer Ford responded

We still love you, Lyndon! You have no reason to apologize. We just wanted you to be clear on what went on that day. Our offer for your car wash still stands - we hope to see you soon!

October 12, 2020

WE ARE A REPAIR SHOP IN CARROLLTON AND WE LIKE TO COME TO PIONEER SERVICE DEPARTENT FOR HELP WHEN NEEDED THEY ARE ALWAYS VERY HELPFUL AND NICE. WE LOVE PIONER FORD SERVICE! WILL RETURN AGAIN More

by rcfreemanauto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Daniel
Oct 12, 2020 -

Pioneer Ford responded

THank you SO MUCH for the kind words and the five stars! Coming from a repair shop owner, that is high praise, indeed! Welcome to the Pioneer Family.

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