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Pioneer Ford

Bremen, GA

4.4
1,174 Reviews

150 Hwy 27 N

Bremen, GA

30110

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1,174 Reviews of Pioneer Ford

January 22, 2020

Complete satisfaction Jason and crew put the customer first and dedicated to courteous service. I have been using the service center at Pioneer for 13 years and I have con More

by noble.brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Joswick, Jason Carruth, Robby Winiarczyk
Jan 22, 2020 -

Pioneer Ford responded

Thank you, Mr. Brown, for your continued loyalty and patronage. We appreciate you, and value you as a member of the Pioneer Family.

January 19, 2020

Great visit with you all again. I like my new ride! We had looked at a couple other dealerships but found satisfaction with Pioneer yet again! More

by EAGLEMOM207
Recommend Dealer
Yes
Employees Worked With
Ashley Bryant
Jan 20, 2020 -

Pioneer Ford responded

Thank you, Belinda, for your kind words - we appreciate your trust and your business. We hope you enjoy your Flex for many years to come!

January 16, 2020

Easiest Buying Experience Ever I received a call about a truck that came in, that fit the bill for what I was looking for. As I walked in looking for Ms. Heather, she was promptly t More

by TWiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bagby, Heather Garner, Tyler Daniel
Jan 16, 2020 -

Pioneer Ford responded

Thank you for the kind words. We are very proud of Heather and how she not only meets her family member's needs, she sometimes anticipates them. Happy travels and thanks again for your trust and your business.

Jan 17, 2020 -

Pioneer Ford responded

Thank you so much for the kind words, for your trust and for your business. Heather is GEM and a HUGE part of our team her at Pioneer Ford. Welcome to the family, and make sure you tell all your friends that our motto "Experience the Difference" is more than just three words.

January 13, 2020

I have NEVER had such an amazing and awesome experience purchasing a vehicle. I will never buy a vehicle anywhere else. First class! Brian Free More

by brianfreemusic
Recommend Dealer
Yes
Employees Worked With
Bob Bagby, Jody Hobbs, Chris Pothoff
Jan 13, 2020 -

Pioneer Ford responded

Thank you for your trust, your business and your kind words, Brian. It is family members like you that make Pioneer Ford what it is - the place to come and "Experience the Difference". Enjoy your new F-250 Lariat - God bless!

January 09, 2020

Great Service Always a great experience at the Service department. They take care of you and make sure that while waiting you are comfortable. If there is an issu More

by COUNTRYGIRL.COX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Pineda, Jason Carruth, Tyler Daniel
Jan 09, 2020 -

Pioneer Ford responded

Thank you so much for your trust, your business, and your kind words. Our service team work very hard to make your every person possible leaves our dealership with a smile on their face and a song in their heart. We appreciate you being a valuable member of the Pioneer family!

January 02, 2020

I had an AWESOME experience. No pressure just helpful salesm Friendly and helpful salesman who worked hard to help me get the vehicle I wanted. Highly recommend Pioneer Ford! Very happy with my Edge. No one pres More

by Bettybr55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bailey, Jody Hobbs
Jan 02, 2020 -

Pioneer Ford responded

Thank you for your kind words, your trust, and your business Ms. Betty. Welcome to the Pioneer Family and we hope you and yours have a blessed 2020!

January 02, 2020

Awesome experience Start to finish it was a great experience, thank you so much! We will be Back and have already sent someone else your way! Excellent customer service! More

by DARYLTAMI98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Byrom, Bob Bagby, Ashley Bryant, Chris Pothoff
Jan 02, 2020 -

Pioneer Ford responded

Thank you Daryl and Tami! It was an absolute honor to work with you and were able to find a car that not only met your needs, but also met your budget. We wish you and yours a blessed 2020, and welcome to the Pioneer Family!

December 28, 2019

Dishonest pricing and lied to us! Pioneer Ford did NOT honor their advertised internet price on the new 2020 Explorer we were trying to buy. At the last minute, they added 3,500 back i More

by thebrownlogrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robby Byrom
Jan 02, 2020 -

Pioneer Ford responded

Micah, if for any reason we disappointed you or any customer, we ALWAYS go the extra mile to attempt to keep you a happy Pioneer Family member. Unfortunately, we do have human beings that work here, and, as you know, humans are fallible. We do make mistakes. The $3,500 error was unfortunate, but at the end of the day, it was a simple human error. We did not just add a hidden $3,500 to your deal. Our salesperson inadvertently added a $3,500 rebate twice in his original set of numbers, and our manager caught the error. We took ownership of the error right away. For the record "new internet person", who has 7 years of both floor and internet sales experience, had nothing to do with this case. In fact, you and your wife chose not to utilize our internet department at all. I am not sure what you meant by "refused to honor our own internet price", but in EVERY quote that the internet department sends out (and our internet department NEVER was asked by you or your wife to do so) clearly says "plus tax and fees". I will admit that our website and its individual pages for each car does not have that verbiage, but most people would assume that the vehicle sale price...and the taxes, documentation fee, State tag fee (and in the case of all new vehicles, the Georgia Lemon Law fee of $3) are two different things. Most people ask of us for a "drive out" or "out the door price". We are happy to offer that information at all times. We cannot be held accountable because you assumed otherwise. One of our sales managers tried to discuss a resolution and was responded to with your threat of retaining a lawyer. At that point, we can no longer negotiate a resolution, nor were you and your wife willing to accept our offers. Once you mention a lawsuit, our conversation must end, which it did. Your wife (in her redundant review) voiced the same opinion as you. We respect her right to do so. I was disheartened to learn that you took your business elsewhere, but I will be surprised if they sold you a vehicle without sales tax and fees. We wish you, your wife, and your business a blessed and prosperous 2020.

December 26, 2019

Excellent service I have always got prompted service, Friendly services , and excellent customer service. All employees are helpful and friendly. I always tell everyo More

by juanitacrider69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Weldon , Bob Bagby, Ed Pineda, Jason Carruth, Tyler Mooney, Tyler Daniel
Dec 27, 2019 -

Pioneer Ford responded

Hello, thank you for the review and high star rating! We're glad to hear that you had a positive experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

December 23, 2019

Great People Wonderful Service Great friendly service all around. Larry Morrow has & will be our sales person, as he understands his customer. He will listen to what we want & fin More

by WWILLIAMS1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Byrom, Bob Bagby, Larry Morrow
Dec 23, 2019 -

Pioneer Ford responded

Thank you, James, for your trust and your business. We appreciate you allowing us to meet your vehicle needs - for the third time! Have a Merry Christmas and a blessed 2020!

Dec 24, 2019 -

Pioneer Ford responded

We appreciate your feedback of our Staff's outstanding service! We hope you continue to choose Pioneer Ford for all your vehicle needs! Take care!

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