681 Reviews of Pioneer Ford - Service Center
The dealership has the capability to perform any repair or service you need and this visit and my last visit they were prompt in completing my repair and service needs. or service you need and this visit and my last visit they were prompt in completing my repair and service needs. More
Good prices can usually work you in most times. Car wash and jam is a plus. Lacking in other areas. Car wash and jam is a plus. Lacking in other areas. More
Awesome service overall. The place is clean and have a couch and TV that feels like your living room. The lady that took me home instead of me waiting at office was friendly The place is clean and have a couch and TV that feels like your living room. The lady that took me home instead of me waiting at office was friendly and amazing! More
Pioneer Ford has great service reps. Thank you very much for all you do. Jason, Elizabeth and Ed are very good to their customers. Thank you very much for all you do. Jason, Elizabeth and Ed are very good to their customers. More
Cindy made the impossible happen. She was very patient with me and I enjoyed working with her, I would recommend this Dealership to all of my friends, because of Cindy! She was very patient with me and I enjoyed working with her, I would recommend this Dealership to all of my friends, because of Cindy! More
Well, i used to love the service center but my last two visits made me not want to go back. I dropped off my truck at 8:30 am for an oil change and tire rotation and they had the truck all day and I called visits made me not want to go back. I dropped off my truck at 8:30 am for an oil change and tire rotation and they had the truck all day and I called at 3pm and they had messed up the drain plug and needed to order the part and ended up keeping my truck until after 2pm the next day. They recommended that I get some tires, so I call and tell them which tires I want and they said to bring my truck up there the next morning. I drop it off and call up there a couple of times telling me it’s almost ready. I go up there at 2pm, wait an hour to which they tell me the tires I wanted weren’t there and needed to put my old ones back on and wanted me to come in another day. They hand me keys and don’t tell me where it is, then I walk outside in the rain and I wander around looking for it to find my truck parked in the very back. They wasted my time multiple times and were poor at communicating and customer service More
The service advisor and technician did an excellent job. They went above and beyond to get the repair finished in a timely matter. They went above and beyond to get the repair finished in a timely matter. More