Pittsville Ford - Service Center

They are focused on getting five star ratings. I service techs are 5+ stars. The repeated badgering text messages for service not yet required is out of hand I service techs are 5+ stars. The repeated badgering text messages for service not yet required is out of hand More

Have to have my vehicle put in the shop ,Had a problem but the Problen was resolved ,I was have a very very bad day but all is well but the Problen was resolved ,I was have a very very bad day but all is well More

How to Loose a Loyal Customer Purchased a used car from Pittsville Ford for my daughter in December 2015. Very happy with the sales process and had an enjoyable experience. So much Purchased a used car from Pittsville Ford for my daughter in December 2015. Very happy with the sales process and had an enjoyable experience. So much so that we continued to have the vehicle serviced regularly at the dealer. Incurred problems with last two visits. In August, my routine oill change required a return visit to fix a loose tire. In January 2020, made an appointment for a routine oil change and tire rotatation. This service is now being performed by Quick Lane, a subsidiary of Pittsville Ford & operating out of the old dealership location. My routine oil change took 4 hours, required immeadiate returning twice to service center due to problems with tire virbration and inflation warnings. A third return took me to the new Pittsville Ford center.where the previous service from Quick Lane needed to be re-checked and/or re-done. As a result, I have no confidence specifically in Quick Lane and dissapointed at Pittsville Ford in general. Friendly people but no way can I go back as I simply cannot trust them to do what they say they will do and for the service I've paid them to do. Sad day More

Horrible I have taken my van to a mechanic multiple times when they hold it for weeks at a time. And again picked it up today with a new problem. Never take yo I have taken my van to a mechanic multiple times when they hold it for weeks at a time. And again picked it up today with a new problem. Never take your vehicle there I am not just being rude they are not reliable More

The Best ! Had trouble with my sun roof on my 2010 Taurus. The people at Pittsville were very friendly. They fixed my vehicle in about 15 minutes and did the wor Had trouble with my sun roof on my 2010 Taurus. The people at Pittsville were very friendly. They fixed my vehicle in about 15 minutes and did the work at no charge. Simply amazing! More

I am havimg service work done at Pittsville Motors and had left something of importance inside my vehicle. The saleman, K C Colgan brought it to my home that same evening. They also got back yo me on th had left something of importance inside my vehicle. The saleman, K C Colgan brought it to my home that same evening. They also got back yo me on the condtion of my vehicle in a very timely manner More

I had a great experience. Michael was the salesman and handled the entire process wonderfully. He showed us a wonderuly selection of possible cars to purchase. He was very knowledgale and I never felt p handled the entire process wonderfully. He showed us a wonderuly selection of possible cars to purchase. He was very knowledgale and I never felt pushed. They had a great selection and will buy my next car from them. THANKS FOR EVERYTHING!! More

Michael worked on setting up the Sirius Radio and installing the license plate on my mothers new car. He was very helpful, friendly and courteous! It is such a pleasure to see someone that is conce installing the license plate on my mothers new car. He was very helpful, friendly and courteous! It is such a pleasure to see someone that is concerned about thier work! You should be very proud to have an employee like him! More

Always a great experience with Pittsville Motors. Service is always on time, reasonably priced, and never comes with surprises. I always recommend Pittsville Motors to people. This is one area of my busy is always on time, reasonably priced, and never comes with surprises. I always recommend Pittsville Motors to people. This is one area of my busy life which I don't have to concern myself with, because I know Pittsville will take care of my car every time I need them to. More