Planet Chrysler Dodge Jeep Ram FIAT of Flagstaff

Warrenty service work Took 2914 4x4 patriot in for rear trailing arm replacement for lt and rt sides. Got in at 8:30 and out at 2:10 even with alignment being done. Awesome Took 2914 4x4 patriot in for rear trailing arm replacement for lt and rt sides. Got in at 8:30 and out at 2:10 even with alignment being done. Awesome. Service dept recommended. Luis Viana was service rep, excellent. More

Service great, Jeremiah service rep great,kept me informed of work being done, will go back. Worth 2hr drive from Heber, Az. Comfortable customer area, shutt great, Jeremiah service rep great,kept me informed of work being done, will go back. Worth 2hr drive from Heber, Az. Comfortable customer area, shuttle service good More

Professional staff My salesman was knowledgeable and listened to what I wanted. The sales staff were all friendly and competent. And the finance person did a great job My salesman was knowledgeable and listened to what I wanted. The sales staff were all friendly and competent. And the finance person did a great job of making the worst part of buying smooth. Overall, the people made it work. More

Inviting frendly Staff was very helpful Friendly and I her sieved assistance from every one of them in regards to getting my truck that I wanted I tried other dealers Staff was very helpful Friendly and I her sieved assistance from every one of them in regards to getting my truck that I wanted I tried other dealerships I wasn't able to get any deals going with them but these guys help me got me the deal that I want More

Quick to respond good selection, and a real heart to please After a previous bad experience, the manager and Skyler worked very hard to make amends. They traded me a newer vehicle, discounted their price and we After a previous bad experience, the manager and Skyler worked very hard to make amends. They traded me a newer vehicle, discounted their price and went out of their way to make sure I was satisfied. I would definitely buy again. Can't beat the 10 year 100,000 mile warranty More

Stranded with no help from dealership! Dodge truck acted up coming into Flagstaff on way to Tulsa for funeral. Stopped at dealership and turned away. Went elsewhere, easy fix with another g Dodge truck acted up coming into Flagstaff on way to Tulsa for funeral. Stopped at dealership and turned away. Went elsewhere, easy fix with another garage, they were busy too, but helped us, and on our way in 1 hour. Sad business and bad policy to not help stranded motorists off the freeway. Will never recommend a company such as this that shows no consideration to people in need! More

Best Experience Ever in Car Sales I was treated with courtesy and respect. I was heard and listened to when I listed my needs and wants. What I liked the best was that it made no diffe I was treated with courtesy and respect. I was heard and listened to when I listed my needs and wants. What I liked the best was that it made no difference that I was female, I was treated with dignity. It made all the difference in the world when I bought my car. Thank you for making me feel valued. More

Worst ever Customer service at planet Jeep Dodge Flagstaff is the worst I've ever experienced rude and unprofessional I would never take my vehicle there ever ag Customer service at planet Jeep Dodge Flagstaff is the worst I've ever experienced rude and unprofessional I would never take my vehicle there ever again I'd rather drive to prescot uconnect app said to immediate action required 3 hours waiting and they didn't find anything wrong with my vehicle no courtesy calls no nothing Either the uconnect app sucks or the mechanic sucks More

Safety First! My salesman was great but that was it... I drove two and a half hours to pick up a truck that they knew I was coming to get, that had the headlights My salesman was great but that was it... I drove two and a half hours to pick up a truck that they knew I was coming to get, that had the headlights and fog lights removed. I was qouted a price that was changed when I arrived. The sales manager Bryan Mcdonald tried to sell me a vehicle that did not go through a safety inspection. And he knew about it but just didn't care. They tried to send me on a roadtrip back to Phoenix in a very unsafe vehicle... There was a knocking sound coming from the front driver side wheel. There was a wire hanging from the front grill. The fog light wiring harness was hanging and visible under the truck. The sad part is when I mentioned all the things I found wrong with the truck no one but John, my salesman, cared or tried to rectify this horrible situation. That dealership cares more about making a dollar then it does about your safety or customer satisfaction... Almost the entire staff there that day just did not even seem to be bothered at all about the poor quality of their so called certified vehicle... I will never do buisness with them and I will NEVER recommend them to anyone at all. My car club knows what happened and so does all the other car clubs we ride with... They will never do buisness with this crappy, uncaring and unethical dealership as well... More

Pretty awesome and helpful They were helpful and would work with anything. I was having a hard time because I was a first time buyer but they got me in a new vehicle that I can They were helpful and would work with anything. I was having a hard time because I was a first time buyer but they got me in a new vehicle that I can drive. More