191 Reviews of Planet Honda - Service Center
I am a member of Friends For Life with Planet Honda, 15701 W Colfax Ave, Golden, CO 80401. Every time my 15% oil life comes up I call and get a appointment for a service check up. Oil change, Tire ro 15701 W Colfax Ave, Golden, CO 80401. Every time my 15% oil life comes up I call and get a appointment for a service check up. Oil change, Tire rotation, plus a few things, like Digital multi point inspection. That suggests a few things that can be postpone till my next visit as my time was short today. NOW THE REVIEW... I HAVE BEEN PLEASED WITH THE HONDA SERVICE FROM THE VERY FIRST TIME I USED THEM !!! Their cross street even has my last name "MOSS ST." All joking aside I am most pleased to have Planet Honda Service in my life. The place is clean, the staff is very friendly, their building has easy access to the highway. That is enough ... I like the place and you will too. I have been going there with my Honda CRV Since 2011... I will buy my next one when this one wears out at this dealership... More
Service department price gouging is breathtaking! Our Pilot had air conditioning that was not getting cold. They diagnosed a bad a/c compressor which is understandable. After the repairs topped $3,50 Our Pilot had air conditioning that was not getting cold. They diagnosed a bad a/c compressor which is understandable. After the repairs topped $3,500, I started questioning everything even though it was too late. I discovered the compressor can be bought at an auto parts store for $120-$170. The authentic Honda part sells for full retail at $790. Fine, I actually prefer to have the genuine Honda part. But, the service department jacks that part up to over $1,300! The. They claimed the radiator had a leak. Funny thing, it never leaked at home in the garage. They replaced the radiator with a Chinese plastic tank version which sells for $80. Planet Honda charged me over $500 for that part. Ironically, they didn’t charge for antifreeze which means they put the old antifreeze back in. I certainly would have preferred new antifreeze and was surprised it wasn’t done. The rest was labor. The sales department for new cars is great but I will never return for service or maintenance. More
I just took in my car for the first time here for an oil change and we decided I needed four new tires. I arrived at 10 AM. The salesman said they had two tires and would have to order the other two, but I change and we decided I needed four new tires. I arrived at 10 AM. The salesman said they had two tires and would have to order the other two, but I should be done by early afternoon. At 1:30, I hadn’t heard from the salesman, Brian, so I found him an asked for an update-he said I told you early afternoon-I said, can you find out if the tires are here -an half hour later he came over and said the tires were there-15 minutes later he said the tires weren’t there but he said they would arrive any minute-I asked if I should reschedule then, because I was getting tired of sitting and he’s like no they were arriving any minute. So at 3:30 I hadn’t heard anything so I went looking for Brian and found out he had left -the kind sales woman checked on everything and said the tires still weren’t there -as I was paying for the oil change, she gets word the tires have arrived. I saw a sticky note on my paperwork, saying the tires would arrive between three and four, so why did Brian lie to me? I would’ve rescheduled tired another day if I had known it would take that long. I don’t like being lied to and I see I also was charged for tire disposal along with my oil change, which isn’t right, I ended up not getting the tires done because I needed to get home to my dog. I will be going elsewhere from now on. More
Good service and staff. They were very attentive and prompt. The waiting was a little long but they were able to check several things in my car and an oil change. They were very attentive and prompt. The waiting was a little long but they were able to check several things in my car and an oil change. More
I live in Fairplay, Colorado. The weather can be brutal. I wanted a good reliable vehicle. I bought my 2009 Honda CRV from Planet Honda. I have return there for service ever since The weather can be brutal. I wanted a good reliable vehicle. I bought my 2009 Honda CRV from Planet Honda. I have return there for service ever since. Service is always good. If there is a concern, they will make repairs before it becomes a problem. More
I live in Fairplay, Colorado. The weather can be brutal. I wanted a good, reliable vehicle. I bought my 2009 CRV from Planet Honda. I keep returning there for service. They keep t The weather can be brutal. I wanted a good, reliable vehicle. I bought my 2009 CRV from Planet Honda. I keep returning there for service. They keep the car running like new. They detect potential concerns before they become a problem. Repairs are done when needed. More
They do a great job any time . my 2020 Pilot needed an work. Nice friendly people and the car gets a nice bath before they return it to you.Great job guys. my 2020 Pilot needed an work. Nice friendly people and the car gets a nice bath before they return it to you.Great job guys. More
outstanding service on a complicated AC problem for my beloved CRV!! Daniel in Service department was very helpful and fair about the work needed-kudos!! It is a long way to travel from western slope to beloved CRV!! Daniel in Service department was very helpful and fair about the work needed-kudos!! It is a long way to travel from western slope to Planet Honda but, it was the only place that I could be assured of compenent analysis and repair work. More
Best service department we have used in Fla, Calif, and Co. We have always had at least 2 Hondas which are serviced at Planet Honda. The service has always been prompt and perfect, with any questions we Co. We have always had at least 2 Hondas which are serviced at Planet Honda. The service has always been prompt and perfect, with any questions we might have being completely answered. Also, the waiting area, if you chose to wait for the service, is very pleasant. We recommend Planet Honda to anyone who ask. More