Planet Honda - Service Center

I've always been pleased with the service at Planet Honda Golden. They are always polite and explain everything so I am able to understand. I am confident that what they recommend to be done is actually tr Golden. They are always polite and explain everything so I am able to understand. I am confident that what they recommend to be done is actually true. Brian Kotlarek and his trainee were great. Thank you, Kathy Brewer More

The service department employees are so helpful. I hit a curb and my car was making a scraping noise. I was 30 miles from home and came in to see if it was ok to drive home. I didn’t have an appo I hit a curb and my car was making a scraping noise. I was 30 miles from home and came in to see if it was ok to drive home. I didn’t have an appointment but they fixed the problem enough for me to drive home while I had coffee and cookies in the nice waiting area. More

I was very pleased with my service at Planet Honda Golden. I brought my car in for an oil change and oil filter change. They also thought I needed the tires rotated. It slipped my mind that I had my t Golden. I brought my car in for an oil change and oil filter change. They also thought I needed the tires rotated. It slipped my mind that I had my tires rotated at Costco not many months ago. When my car was ready they reduced the estimated cost because they said my tires didn't need rotating at this time. I was very pleased with their honesty and integrity. More

Planet Honda Service Department of Golden, Colorado was exceptional in every way. 1. The representative initiating the check-in process was professional, courteous, and knowledgeable regarding my vehic exceptional in every way. 1. The representative initiating the check-in process was professional, courteous, and knowledgeable regarding my vehicle and the services needed, based on the current mileage on the vehicle. 2. The service technicians were prompt and were observed to take care of the passenger compartment of the vehicle ( cleanliness covers on the seating/floorboards). The service was completed within the time projected. 3. The waiting facility was comfortable, well lit, and conducive to being able to achieve other personal activities (electronic administration/reading/other) during the waiting time. More

Brian in service was fantastic—he kept me informed of the maintenance status of my car and even provided photos to the insurance adjuster. Excellent experience. maintenance status of my car and even provided photos to the insurance adjuster. Excellent experience. More

After waiting 40 minutes to see a service rep, I was told the service, which included mounting new snow tires, couldn’t be performed since the tires were purchased elsewhere. However, when making the appoint the service, which included mounting new snow tires, couldn’t be performed since the tires were purchased elsewhere. However, when making the appointment, the new tires were unavailable at the dealer. I was told by Doug ? to bring with me new tires acquired elsewhere. Although I was misinformed by planet Honda, there was no accommodation for the mistake. Although I have had my vehicle serviced there before, I doubt that I will return again. More

If I schedule a service appointment and you can't service my vehicle then you should call and let me know before hand so that I don't come in for nothing. my vehicle then you should call and let me know before hand so that I don't come in for nothing. More

I appreciate the transparency regarding pricing and the friendly attitude of the service staff. I take my vehicle to Planet Honda for oil changes and any other major repairs or routine maintenance. friendly attitude of the service staff. I take my vehicle to Planet Honda for oil changes and any other major repairs or routine maintenance. More