191 Reviews of Planet Honda - Service Center
These guys take great care of my old 2005 Element. The 100K checkup/tuneup increased my fuel mileage to 27. They have been awesome about oil changes, as inexpensive as anyone plus they check over everythi 100K checkup/tuneup increased my fuel mileage to 27. They have been awesome about oil changes, as inexpensive as anyone plus they check over everything. More
Pricing for oil change was high-69 bucks. New to dealer and was not offered lower cost option. Was not offered a car wash either. Asked about it, but the person who normally completes the wash was not ava and was not offered lower cost option. Was not offered a car wash either. Asked about it, but the person who normally completes the wash was not available. Was told i could come back another time for the wash. Pros Clean waiting area and bathroom. Free Drinks while waiting. Service seemed quick for as busy as they were. Waited about an hour and 30 mintues. More
I took my truck in for oil change and to fill fluids in my truck it was perfectly fine it was just maintance The next day my radiator cracked and my truck was smoking took it in again it cost $1,200. Now my truck it was perfectly fine it was just maintance The next day my radiator cracked and my truck was smoking took it in again it cost $1,200. Now the starter is making clicking noise it was perfectly fine when I took it in now I have another problem. More
Had a scheduled 8am oil change. Was told that car would be done by 9am. Service wasn't done until after 9:30 and I couldn't get service department to check me out for another 20 min. Nobody seemed concerne be done by 9am. Service wasn't done until after 9:30 and I couldn't get service department to check me out for another 20 min. Nobody seemed concerned that I was having to wait an extra hour for my car. This was real disappointing after a real pleasurable sales experience. More
When I was having my 2004 Honda Odyssey serviced, I took the time to check out a new Pilot. Mr. Neil Goodson helped me through the purchasing process. He did a great job of explaining the paperwork and th the time to check out a new Pilot. Mr. Neil Goodson helped me through the purchasing process. He did a great job of explaining the paperwork and the car features. He and John Disen expedited the purchase process, and I drove my new car out that afternoon. I couldn't be more pleased with Planet Honda and Neil's help. More
We had a service date- drove 3.5 hours to get here. Hubby forgot to ask for a loaner car. Sales was super nice and gave us a demo car to drive for the day so we wouldn't be stuck in the showroom for up to 8 forgot to ask for a loaner car. Sales was super nice and gave us a demo car to drive for the day so we wouldn't be stuck in the showroom for up to 8 hours : ) When we are ready for another vehicle, we will be seeing Neil Goodson. Thank you ! More
I brought my 2004 Honda Element to Planet Honda for an acceleration problem in February 2020. After multiple visits and service on March 12 , 2021, sugar was found in my fuel tank. The technician I worke acceleration problem in February 2020. After multiple visits and service on March 12 , 2021, sugar was found in my fuel tank. The technician I worked with Chris Davis stuck with me and this problem 1000%. I authorized an exhausting amount of service $2,884.00 to uncover the problem. Once the problem was identified Chris and Planet Honda continued to work with me and my auto insurance company to resolve related repairs needed. By using only Planet Honda made the effort more manageable and brought to a satisfactory conclusion. More
Sam Chaney provided excellent service on my Honda CRV. The repair was done in a timely manner. Sam help out my son by providing a discount towards repairs costs especially now that he just found a job. No The repair was done in a timely manner. Sam help out my son by providing a discount towards repairs costs especially now that he just found a job. Now he can get to work on time and safely. More
I have been bringing my car here for regular oil changes etc. since I bought it in 2013 never had a problem until last Friday 02/12/2021 took my car in for scheduled oil change was told I needed brake fluid etc. since I bought it in 2013 never had a problem until last Friday 02/12/2021 took my car in for scheduled oil change was told I needed brake fluid changed I asked how much more time would be needed he said 45 minutes I agreed. after 45 minutes my car was brought up to the side where the waiting area is it sat for a half hour rep did not come to let me know I finally walked over to his desk and asked about it he told me he had been really busy with customers and told me to go sit down in the waiting area and he would get to me another 15 minutes went by before he finally came to get me he was very arrogant never apologized for the wait .So in all I waited 45 minutes for him to do his job .When my husband called later to complain the lady that answered said hold on came back saying the rep and the service manager were both busy so we should leave a detailed message for the manager so that cut us off after about ten seconds never got a call back. The service rep on the paperwork was Chris Davis and manager was Juan. My appointment was at 9:15 that day. I have never had a problem prior to this very disappointed. More
I have had great experiences with this dealership. I own 2 Honda’s and both are serviced here. They have gone above what’s needed to make it right. Good customer service and some service advisors terrific r 2 Honda’s and both are serviced here. They have gone above what’s needed to make it right. Good customer service and some service advisors terrific representation of this dealership. More