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Planet Hyundai

Golden, CO

4.0
511 Reviews

15601 W Colfax Ave

Golden, CO

80401

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Showing 511 reviews

December 20, 2021

Salesman (Jose) was thoughtful, considerate, courteous, and helpful. The same was true for Adam and Michelle. They made the entire car buying experience excellent. More

by ianalyze2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Adam, Michelle
December 09, 2021

Bought a Hyundai Santa Cruz. Awesome experience. Great communication. Great financing. Really enjoyed working with Alexa! More

by Russ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa
December 08, 2021

If there was a lower rating, I would give it. Be cautious in giving them your trust and business. They are greedy, sketchy and will not stand behind anything. I bought a car in September. We bought the car f More

by Chad S
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy, Mat (service)
October 05, 2021

No planning for maintenance date and less staff Not able No planning for maintenance date and less staff Not able to make maintenance on timely Poor coordination of service team More

by urvesh
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service team
Oct 06, 2021 -

Planet Hyundai responded

Sorry you are unsatisfied, Urvesh. Our service department is facing challenges. Our foreman moved to Florida. Several needed Hyundai parts are on short supply. AutoNation 104 Hyundai sold and was closed for a while - swelling our customer volume. We know that our service, convenience, nd timeliness are not at their best. We are actively trying to improve.

September 20, 2021

Horrible service department! Took the car in for a recall and service. had to pay for my own rental car. its been 9 days and they still have my car for a fan motor replacment. i have been lied to abbout when More

by Waist of my time
Friendliness
Recommend Dealer
No
Employees Worked With
Scott
August 24, 2021

After service every two days the mismanaged -post service feedback staff will call u to ask feedback. They keep calling even after your request not to call More

by nehal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know
June 21, 2021

Interacted with Troy recently at Planet Hyundai and absolutely loved my experience. Buying a car is never easy, and Troy made the process simple and straightforward. He even took the car through a car More

by david
Recommend Dealer
Yes
Employees Worked With
Troy Potter
January 16, 2021

Wicked good team here. We needed a commuter car and test drove quite a few cars. They answered all our questions and did so professionally. Tony was helpful and no pressure whatsoever. More

by LT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
November 11, 2020

I have been using the dealer maintenance shop since purchasing my 2016 Santa Fe. I have been satisfied with their service, professional, timely, etc. offer free shuttle service which is very convenien More

by Craig Steven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott McGaha
October 28, 2020

I bought a 2017 Sonata February 14, as a Valentines present to myself, and after having the recommended 67,500 routine vehicle check, it was found to be A-okay! It IS a sweetheart car! More

by Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, the man!