Plantation Ford

Best experience I’ve ever had! Bought a 2016 Mustang GT premium package, after we’ve been denied at Autonation Miami Lakes, Gus Machado Ford Hialeah, Mr. Harvey got us approved, sam Bought a 2016 Mustang GT premium package, after we’ve been denied at Autonation Miami Lakes, Gus Machado Ford Hialeah, Mr. Harvey got us approved, same day, very professional, nothing to do with previous experience at Miami dealerships. I’m 100% sure that my next purchase will be from Plantation Ford! More

A Great Experience! This is a dealership that has great Customer service. Jim took care right from the time I walked In until I left. Everything went smoothly and I was This is a dealership that has great Customer service. Jim took care right from the time I walked In until I left. Everything went smoothly and I was in out with my new suv. In a timely manner. I highly recommend them for your next new truck or car. More

Positive service experience! I recently worked with Colby in the service department for an issue with my car. He was prompt, responsive, and had my car in and out. I will defi I recently worked with Colby in the service department for an issue with my car. He was prompt, responsive, and had my car in and out. I will definitely use Plantation Ford again for my service needs. More

I am over this place! I went to Plantation Ford service dept for an oil change & rotation, have my windshield washers fixed, and have my speakers checked as speakers are ra I went to Plantation Ford service dept for an oil change & rotation, have my windshield washers fixed, and have my speakers checked as speakers are rattling and cutting on and off (since it was new). I left the truck there all day, upon time to pick up I went back to find out nothing was done to the washers because they had to disassemble the fender as the line appeared to be clogged. Needed to reschedule. The radio wasn't checked, this diagnostic comes with a fee of 130.00. (Like I said this has been ongoing for 4 yrs, always blown off when mentioned during a service visit) So I invested an entire day and only got the oil change & rotation. I paid and went out to my truck and the rear view mirror was off of the windshield and hanging by the cord attachment. So I went in to see what that was all about - Carlos & Nelson said they have no way to fix it and sent me to a glass place that quoted me 50.00 to glue my mirror back on. Seriously, I am not going back...I actually bought this truck there....won't buy there again either. (less than one star review) More

Excellent service! Very friendly and knowledgeable! Excellent service! Work was performed within the allotted time frame. Mike Marino made sure the aftermarket warranty I purchased covered parts and l Excellent service! Work was performed within the allotted time frame. Mike Marino made sure the aftermarket warranty I purchased covered parts and labor. In addition he followed up getting me a rental car credit. More

won't help Very rude, worst experience I've had at a car dealership. 8 people standing around, waited 10 minutes to be told that they didn't want to help me and Very rude, worst experience I've had at a car dealership. 8 people standing around, waited 10 minutes to be told that they didn't want to help me and to go to another store, very disappointing. More

Great follow-up service Scheduled a visit to complete purchased add-ons to my new vehicle. Work started as soon as I arrived and was completed even faster than projected! Scheduled a visit to complete purchased add-ons to my new vehicle. Work started as soon as I arrived and was completed even faster than projected! More

Professional Work completed in a timely,professional,courteous manner. Dealership seems to be very committed to maintaining a quality experience for its customers Work completed in a timely,professional,courteous manner. Dealership seems to be very committed to maintaining a quality experience for its customers to maintain their vehicles. More

Got the car and deal we were looking for! Completely took the trauma out of the car buying experience! John was able to clearly explain options and costs the were well within our budget. He Completely took the trauma out of the car buying experience! John was able to clearly explain options and costs the were well within our budget. He even caught a possible overcharge generated by a product overlap. Great experience! More

Excellent, Prompt & Courteous Service Drpt I made a big mistake-put gas in my F250 duesel. Had it towed late evening. Next morning I was at the service dept and dealt with Jose. He was respectf I made a big mistake-put gas in my F250 duesel. Had it towed late evening. Next morning I was at the service dept and dealt with Jose. He was respectful of my situation and encouraging about the needed repairs based on my description of events. I was in from out-of-state and needed to return in just a couple of days. Jose got the truck in that morning with his best tech. Although this kind of repair may be very expensive. I got good news and a very fair price. Since I will be moving here I will use Plantation Ford for future service needs. Good service, knowkegsble and respectful adviser and fair price. What's not yo like. Ps, I was worried having an out-of-state plate. Many repair shops will put you last and try to stick it to you. Not this place. A hugely and refreshing experience . More