Plantation Ford

Drove down from NC to help my nephew, whose father passed away 6years ago, purchase a Ford F-150 from Plantation Ford and pass on our Ford family tradition and try to purchase a vehicle from this dealer that away 6years ago, purchase a Ford F-150 from Plantation Ford and pass on our Ford family tradition and try to purchase a vehicle from this dealer that his father had purchased his 2 previous brand new trucks from. We found a 2018 Ford F-150 truck with low miles but was over 3 years old and out of warranty and overpriced by $3,000. We spoke to Harold our salesman who was very friendly, professional and a pleasure to talk to, to try to negotiate the price and get it certified, so that it would have a warranty package with it. Harold really wanted to make a deal and went to his manager to negotiate a deal, which was about $2,700 difference on the price. Harold came back that his manager would not budge on the price and we informed him that we were already preapproved and were going to purchase a vehicle in the next couple of days after we visit and look at more trucks at other dealers. Harold apologized that his manager didn’t want to negotiate and that he would give us a call the next day and try again. Harold called the next morning with no change from his manager. We visited dealership that day to have my nephew look at the truck, since he wasn’t there on the first visit, and we spoke to Harold again about the price. He again came back with no change, his manager’s only offer was to take $750 off, the cost of the certification warranty, and sell it with no warranty to us. Harold again apologized, was very professional but also looked disappointed and said he would call us back on Monday morning to see if his manager would change his mind. With purchasing two brand new vehicles in the past from this dealer and doing all the service on these vehicles at this dealership and bringing their current 2019 Ford Edge just a month ago to get serviced, you would think a dealer that you have been loyal too would want to take care of their repeat and long term loyal customers. The sales manager obviously doesn’t care about years of loyalty from its customer and only cares about overcharging and making top dollar on all his vehicles and not valuing that long term customer that built up this dealership and future business. I don’t recommend this dealership and now my sister and nephew will never want to do business with this dealership again because they don’t value their customers and could care less about possible future business opportunities from this sale. More

Jose, was excellent great service very knowledgeable and fast. I would not hesitate in bringing my truck back to plantation ford. I will be a returning customer fast. I would not hesitate in bringing my truck back to plantation ford. I will be a returning customer More

Great experience at Plantation Ford. Rafael was helpful, attentive, and straightforward. Pleasantly surprised by the transparency and no "surprises" you find at other dealerships. From start to finish there attentive, and straightforward. Pleasantly surprised by the transparency and no "surprises" you find at other dealerships. From start to finish there were no games over the price, no hidden fees, no lies and nonsense you usually get at dealerships. It really can't be overstated. Would absolutely recommend Plantation Ford. More

Our salesman, Joe, was so easy to work with. He was very friendly and open. We felt a sense of trust and he lived up to that through the entire process. friendly and open. We felt a sense of trust and he lived up to that through the entire process. More

I called plantation Ford to find out about a preowned truck your salesman Ron Salerno helped me on the phone I arrived at the dealership the truck was sitting there clean and serviced and it was magnific truck your salesman Ron Salerno helped me on the phone I arrived at the dealership the truck was sitting there clean and serviced and it was magnificent the price was great the financing went through very quickly and I was very impressed with the whole organization Ron Salerno exceeded my expectations thank you guys More

Cammy, excellent Service writer. Fast efficient, sent my Truck to the service bay. Assisted me with using my FordPass Rewards. Great experience, polite and friendly. Frrussre Truck to the service bay. Assisted me with using my FordPass Rewards. Great experience, polite and friendly. Frrussre More

Great service for my mom Service rep was nice The area Great service for my mom Service rep was nice The area was very clean and the service was very prompt and professional. The entire experience was Great service for my mom Service rep was nice The area was very clean and the service was very prompt and professional. The entire experience was fantastic More

Best truck buying experience I’ve ever had.friendly service and knowledgeable Joe found me exactly what I was looking for and a great price also the fastest purchase process I had yet.I will gladly rec service and knowledgeable Joe found me exactly what I was looking for and a great price also the fastest purchase process I had yet.I will gladly recommend Plantation Ford to everyone ! More

Our salesman John was extremely attentive and helpful patiently answering our questions. I hope John will be available when it’s time for our next purchase. He made it a pleasant experience! patiently answering our questions. I hope John will be available when it’s time for our next purchase. He made it a pleasant experience! More