Platinum Buick GMC White Plains

I had a very disappointing experience with Platinum Dealer. I purchased extended warranties that were never properly activated or processed. I contacted the warranty company directly, and they confirme Dealer. I purchased extended warranties that were never properly activated or processed. I contacted the warranty company directly, and they confirmed that the warranties were never activated by the dealership. Several months have passed, and I still have not received the refund. On top of that, I have experienced ongoing issues with the vehicle I purchased, and the problems were never properly resolved. Despite multiple attempts to get clear answers, I received inconsistent information and no resolution. It is extremely frustrating to pay for services that were never fulfilled. Communication was poor, and I felt ignored when trying to resolve the issue. This situation has caused unnecessary stress and inconvenience. I would strongly advise future customers to carefully review all paperwork and confirm that any warranties or add-ons are actually processed and active. I hope the dealership improves its customer service and accountability, because this experience was far below expectations. More

Leon,,Sales Representative with his expertise guided me thru the selection process, it’s features and final selection thru the selection process, it’s features and final selection More

Gabriel is an outstanding salesman. He took his time to explain everything I needed to know about the vehicle. I will referred his name for anyone. Looking for a vehicle at this dealers He took his time to explain everything I needed to know about the vehicle. I will referred his name for anyone. Looking for a vehicle at this dealership. More

Everyone was helpful, but Atef took me through and spent time with me, to choose the correct car that fits my needs. The management was very polite and got me through the whole process. time with me, to choose the correct car that fits my needs. The management was very polite and got me through the whole process. More

I have never given anyone a review but these guys deserve a GREAT REVIEW. Great people at Platinum Buick GMC White Plains. Very helpful, honest and very fair. I just got my 2026 Buick Envista. Love it and a GREAT REVIEW. Great people at Platinum Buick GMC White Plains. Very helpful, honest and very fair. I just got my 2026 Buick Envista. Love it and they made it possible!! Now I'm going back with my son so he can get his Buick. They have great service, great people working there and their prices are UNBEATABLE!!! Believe me. GO THERE!!!!! More

The GMC dealership in white plains was beyond my expectations and I was satisfied with the outcome of the entire staff. expectations and I was satisfied with the outcome of the entire staff. More

Rob- was patient and understanding with me, as I was making a decision on the vehicle I was choosing. He then went and found the exact color and model I wanted in less than a week!! making a decision on the vehicle I was choosing. He then went and found the exact color and model I wanted in less than a week!! More

Dealership is small for parking. Besides that it’s fine . Employees are very respectful and seem happy . Also professional and knowledgeable. But no car mats Besides that it’s fine . Employees are very respectful and seem happy . Also professional and knowledgeable. But no car mats More

Warm helpful. They make u feel very welcome. Leon the saleman was fantastic . Got us too a price that was good for us. Car was very clean when we picked up. They They make u feel very welcome. Leon the saleman was fantastic . Got us too a price that was good for us. Car was very clean when we picked up. They showed us how to setup the car. Would definitely use them again More