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Platinum Buick GMC White Plains
White Plains, NY
766 Reviews
We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 766 reviews
August 22, 2025
They were very helpful, courteous, experienced, and knowledgeable with helping me on the repairs. Thank knowledgeable with helping me on the repairs. Thank More
by rdbellanto
Verified Customer
August 21, 2025
Robert, gave me frequent updates. He was professional and courteous. He understood what I was looking for and found the car I wanted!. Thank you. He was professional and courteous. He understood what I was looking for and found the car I wanted!. Thank you. More
by toniserve
August 20, 2025
Orlando was great. Very easy to work with and made sure we left happy with the truck we wanted. Ryan was amazing. He worked with us on our trade in and new finance. E Very easy to work with and made sure we left happy with the truck we wanted. Ryan was amazing. He worked with us on our trade in and new finance. Everything at Empire GMC was great! More
by ejlotta
August 19, 2025
Please do not use this dealership. The service department is a disaster. Bring your vehicle elsewhere. They do not care about their customers. The service department is a disaster. Bring your vehicle elsewhere. They do not care about their customers. More
by GMC owner
August 18, 2025
I had a really good experience at Empire Buick, Robert my salesman did an excellent job at explaining things without being pushy, I recommend this location. salesman did an excellent job at explaining things without being pushy, I recommend this location. More
by john1765
August 17, 2025
Dealership staff was friendly and helpful, able to get me out of my current lease and into a new leased vehicle with minimal visits. out of my current lease and into a new leased vehicle with minimal visits. More
by rsjane
August 13, 2025
Absolutely horrible dealership. Was sold a 2019 Chevy Traverse with a faulty transmission. Brought the vehicle to their Service Department twice and was advised that it had an "exha Was sold a 2019 Chevy Traverse with a faulty transmission. Brought the vehicle to their Service Department twice and was advised that it had an "exhaust problem" (Please see attached supporting photo). 6 months after purchasing the vehicle the transmission completely failed. The transmission was covered under my extended warranty that I purchased, however I still had to pay $1200 out of pocket. Wrote to the dealership on multiple occasions regarding my out of pocket costs and requested reimbursement and never received any response. Not to mention that the dealership falsely advertised a manufacturer warranty that was already expired! The Dealership didn't even provide us with a loaner vehicle which was also falsely advertised (we were without our vehicle for over a month). Incident is currently being investigated by the NYS Attorney Generals Office. Their slogan is "Empire Buick GMC of White Plains, where you are treated like royalty". More like treated like garbage!! Absolutely horrible experience. Buyers beware! More
by jasondean1241
Employees Worked With
Taj Tulloch, Kyle Blackman, Willie Rodriguez
August 10, 2025
Fifo was really one of a kind. He went above and beyond to make sure I was a happy customer. Please ask for him next thing you go to GMC. Also, Ryan made sure I wasnt dissapointed He went above and beyond to make sure I was a happy customer. Please ask for him next thing you go to GMC. Also, Ryan made sure I wasnt dissapointed and I sure will recommend them anytime. Thank you guys! I will be back. More
by kirsispagan
August 10, 2025
First and foremost, I just want to express my sincere appreciation for the excellent service I received during my recent purchase of my vehicle from Empire Buick GMC. My sales representati sincere appreciation for the excellent service I received during my recent purchase of my vehicle from Empire Buick GMC. My sales representative Robert Acerbo was a professional, courteous, and very knowledgeable to say the least. He was especially helpful—providing clear information, answering all my questions with patience and guided me through my purchase process without pressure. It’s rare to find someone so genuinely committed to making sure that the customer is satisfied throughout the purchase. The process was smooth from start to finish, including the finance department and final delivery. I truly felt that your entire team had my best interests in mind. Please extend my thanks to everyone involved. I will without a doubt recommend your dealership to my friends & family who are planning to buy a vehicle. Wishing you continued success, and I cannot thank you enough for such a positive car buying experience. More
by rjdcanlas
August 07, 2025
David was an amazing salesperson, very upbeat and compassionate about his job. Ryan the business manager was top notch every step of the way. They really do things right here and i highly recommend t compassionate about his job. Ryan the business manager was top notch every step of the way. They really do things right here and i highly recommend them to anyone. No xx just business. More
by tstrang2442
