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Platinum Buick GMC White Plains

White Plains, NY

Overview
Employees
Reviews
4.4
766 Reviews
We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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358 Central Avenue

White Plains, NY

10606

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Showing 766 reviews

March 18, 2025

Empire and our sales advisor Preet made the whole car buying process seamless! Very helpful and responsive. Preet was knowledgeable about the truck, the numbers, and is a great representation of the bran More

by Navjot Singh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preet Devgun
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Mar 19, 2025 -

Platinum Buick GMC White Plains responded

Navjot, Thank you very much for taking the time to write this wonderful review. We are glad you stopped by and that your experience here at Empire Buick GMC of White Plains was a positive one. Preet definitely is an asset to our team, and he will be delighted to hear of your kind words and to have earned your recommendation. Congratulations on your new vehicle!

March 18, 2025

Preet was exceptional, made the car buying experience fun and easy, very knowledgeable on German vehicles. Great time working with Preet and Willie, highly recommend. Love my M4, thanks guys! More

by Tyrone Andrade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez, Preet Devgun
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Mar 19, 2025 -

Platinum Buick GMC White Plains responded

Tyrone, Congratulations on your new M-4 and welcome to the- Empire Buick GMC of White Plains family. We are honored that you chose our dealership for this sales experience. Preet will also be overly excited to hear your very kind words. Thank you for your recommendation and we look forward to the next time we serve your needs again!

March 17, 2025

You have failed to fix our car over and over again and then you did a miserable job of advocating for us with the manufacturer. On top of everything you horribly misled us on what was going on with the ca More

by PSISITSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Drago one star, Taj Tulloch, RJ Arditti, Dennis Acosta
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Mar 20, 2025 -

Platinum Buick GMC White Plains responded

Thank you for taking the time to write this review, although it wasn't a pleasant one. We understand your frustration and we would like to invite you to speak to us on this matter. Please give us a call at our dealership and ask for the Service Manager, Robert Teunisen at (914) 368-2108 or at rteunisen@eagny.com. Thank you for your time and patience!

March 16, 2025

As always good service, great people! ! Lydia is a great advisor helping me with keeping my Yukon running. More

by DOUGGARCIA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Silva
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Platinum Buick GMC White Plains responded

Doug, Thank you for spreading the word about the great service you received at- Empire Buick GMC of White Plains. Lydia is a great asset of our team and will be happy to hear about your positive experience. We look forward to servicing your Yukon in the future, Safe travels!

March 15, 2025

Jovani was really nice . Can’t forget about Willie in finance ! I love my terrain ! More

by shameka.johnson336
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez, Jovani Haskins
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Mar 18, 2025 -

Platinum Buick GMC White Plains responded

Shameka, Congratulations on your new Terrain. We realize you have several of choices when buying a car and thank you for choosing- Empire Buick GMC of White Plains. We pride ourselves on providing customers with top notch customer service and a stress-free buying experience. Jovani and Willie will be thrilled to hear your kind words, thank you!

March 14, 2025

Derive was poor again problem wasn’t identified and still persists. No loaner offered. Terrible experience. More

by EGAN17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Mar 20, 2025 -

Platinum Buick GMC White Plains responded

We appreciate you taking the time to write this honest review. We are disheartened to hear your service experience wasn't a pleasant one. We would like to speak to you on this matter to better assist you, please give us a call at our dealership and ask for the Service Manager, Robert Teunisen at (914) 368-2108 or Email: rteunisen@eagny.com

March 10, 2025

Very impressed with the work also fast service, great customer service care and taking care of customers with free car wash More

by 43CONSTRUCTIONCORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 14, 2025 -

Platinum Buick GMC White Plains responded

Thank you for sharing your positive experience with us. Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

March 10, 2025

Excellent servicio muy buen personal Muy puntuales con el serviciohecho a mi truck volvere siempre. More

by levisgardening7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Rodriguez, RJ Arditti
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Mar 10, 2025 -

Platinum Buick GMC White Plains responded

Levis, Gracias por su tiempo y sus comentarios. Nos complace saber que el servicio que recibió con su camión fue de primera calidad y que está dispuesto a volver a contar con nosotros cada vez. ¡Gracias! Esperamos con ansias la próxima vez que realicemos el servicio de su camión.

March 09, 2025

Lydia is great at her job Hae been there multiple times for scheduled service and always goes well . More

by ari8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia in Service
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Mar 10, 2025 -

Platinum Buick GMC White Plains responded

Ari, Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair quick and hassle-free. We strive to offer our customers exceptional service both before and after the sale. Lydia will be thrilled to hear your very kind words, thank you.

March 08, 2025

Derek and his team were dedicated to helping me find what I wanted and I appreciate the dedication. Thank you!! More

by angelahoward10147
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taj Tulloch, Kyle Blackman, Derek Levy
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Mar 10, 2025 -

Platinum Buick GMC White Plains responded

Angela, Thank you very much for taking the time to write this wonderful review. We are glad you stopped by and that your experience at- Empire Buick GMC of White Plains was a positive one. We also know that Derek was happy to help you.

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