Platinum Buick GMC White Plains
White Plains, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 766 reviews
I called in first thing in the morning and explain that I had an issue with my car. The representative scheduled me within the hour to come in, and replaced the part within 30 minutes!!! I was carry grateful had an issue with my car. The representative scheduled me within the hour to come in, and replaced the part within 30 minutes!!! I was carry grateful for their accommodating attitudes and quick response. Fantastic More
Empire Buick of White Plains and their salesman David Silva made purchasing my new Encore GX a stress free experience for the first time ever Silva made purchasing my new Encore GX a stress free experience for the first time ever More
Do not use the service dept there. No prices are posted, and they are a rip-off! Told the price next door was about the same, yet it was $20 less! Can't make it up! and they are a rip-off! Told the price next door was about the same, yet it was $20 less! Can't make it up! More
Visited this location on President's Day with an interest in leasing a GMC Terrain. David Silva was my sales consultant and was extremely friendly, knowledgeable and patient. I was there for quite a while in leasing a GMC Terrain. David Silva was my sales consultant and was extremely friendly, knowledgeable and patient. I was there for quite a while but at the end of the day I left with my dream car. David even followed up with me after the transaction to see if I had any questions and how I was liking the vehicle. The other day I had a question about something and shot him a text- he answered me immediately and resolved the issue in less than 24 hours. David gets all 5 stars for customer service. More
Empire Buick GMC of White Plains is a stand up establishment. Ryan Nimmo was a pleasure to deal with and very transparent throughout the process. I would highly recommend you ask for Ryan if you p establishment. Ryan Nimmo was a pleasure to deal with and very transparent throughout the process. I would highly recommend you ask for Ryan if you plan on visiting this dealership. Scott and Rob were very nice and professional. 5/5 stars all the way!! More
Did my 1st lease, it was an amazing experience. Starting with David my sales Consultant, to all the Managers, Scott, Joe and Billy and our finance manager Robert. We were treated like family every step of t with David my sales Consultant, to all the Managers, Scott, Joe and Billy and our finance manager Robert. We were treated like family every step of the way. Couldn’t be happier. Inelda Perez. More
I just wanted to take the time to write a few more words about my experience with White Plains Buick GMC. Buying anything during Covid is hard enough, let alone what you have to do to buy a car. Scott, Ryan about my experience with White Plains Buick GMC. Buying anything during Covid is hard enough, let alone what you have to do to buy a car. Scott, Ryan and Rob made is seamless and flawless. Buying a car for a single woman is Also extremely daunting, but these gentleman made me not only feel comfortable but more importantly didn’t make me feel stupid and stayed with me until I physically and mentally understood this truck and how to handle this beast!! More
I wanted to take a moment to rate my experience at White Plains Buick GMC on 1/9/21. I was looking for a new vehicle for my wife and her first choice was an Acadia. I contacted the dealership to setup an ap Plains Buick GMC on 1/9/21. I was looking for a new vehicle for my wife and her first choice was an Acadia. I contacted the dealership to setup an appointment and I received a call from a salesperson named Ryan. He was very polite, professional and attentive to our needs. Upon arrival to the dealership the General Manager Scott greeted us in the showroom and stated if you need anything during your visit today please let me know as he was actively greeting other customers. The dealership was very clean and I was greeted on multiple occasions by all of the employees that I encountered during my visit. The process of selecting a vehicle and finalizing my lease felt easy, no pressure and exactly the price we agreed upon. I would highly recommend this dealership if your in the market for a new car. Thank you again Scott and Ryan, we are absolutely thrilled with our new car. More
I called this dealer to inquire about a new truck they had on their website. I asked if that specific truck qualified for the current Employee Pricing sales offer. I even gave them the VIN # for the truc had on their website. I asked if that specific truck qualified for the current Employee Pricing sales offer. I even gave them the VIN # for the truck my husband was interested in buying so there was no misunderstanding. The person put me on hold to check with the sales manager to see if that truck qualified and then came back and told me that it definitely qualified for the offer. My husband drove over an hour to the dealership with the expectation to buy the truck, but when he got to the dealership, they gave him a much different story. After he sat in the truck and loved it (like he knew he would), they told him it didn't qualify for the special offer and they were only going to give him less than half of what the special offer discount would have been. They lured him to the dealership with false promises and then completely went back on what they said over the telephone, hoping he would like the truck so much that they could milk about five thousand more out of him, typical dishonest salespeople. I would never trust a dealership like this to do business with. More
Dropped off my new GMC for a body work estimate. A few small dings. Turns out they use a body shop in the Bronx. Car smelled of McDonalds with french fries left on the floor and was returned with radio st small dings. Turns out they use a body shop in the Bronx. Car smelled of McDonalds with french fries left on the floor and was returned with radio station blasting rap music. Stay clear of this place. I now purchase from a great dealership on Long Island. Stay clear. More



