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Platinum Buick GMC White Plains

White Plains, NY

4.5
766 Reviews
We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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358 Central Avenue

White Plains, NY

10606

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Showing 766 reviews

September 28, 2025

Orlando is great. Orlando is great. Orlando is great. Orlando is great. Orlando is great More

by HJD3811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Platinum Buick GMC White Plains responded

It is wonderful to receive such a great review for Orlando, thank you! Please feel free to reach out to us if you need any more of our assistance.

September 28, 2025

Appreciate that I was able to have my car towed to the dealer and have the work done in a timely manner. Great customer service as well! More

by dohertyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas from Service Dept
Sep 30, 2025 -

Platinum Buick GMC White Plains responded

Thank you for taking the time to leave us this review! Your safety and satisfaction is important to us so we will do what is necessary to give you the best service possible. We hope your positive experience with us encourages you to visit us anytime you may need automotive help.

September 27, 2025

Lydia is always polite and friendly. She answers questions and assists where she can. Following the work, she brought my bill to me in the waiting room area. There was no charge. More

by janethenry3849
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez at service desk
Sep 27, 2025 -

janethenry3849 responded

Lydia Gutierrez is the service person I dealt with. She is courteous and polite, answers your questions and follows up with you. Empire Buick is lucky to have her!

Sep 30, 2025 -

Platinum Buick GMC White Plains responded

On behalf of Lydia, thank you for writing us this wonderful review. It is great to hear back from satisfied customers. We would gladly welcome you back for another great service anytime!

September 27, 2025

They took a deposit on the car then said they couldn't sell it at that price. Even after purchasing it CPO the oil life was only 19% on the drive home with a 1/4 tank.of gas. Look out for there extra fe More

by STAFFORDD222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales person not listed.
Oct 07, 2025 -

Platinum Buick GMC White Plains responded

Thank you for rating our dealership. We are sorry to hear of your negative experience with our dealership. If you would like to discuss your concerns further, please contact our General Manager, Franco Onelli, at (914) 368-2108 or at fonelli@eagny.com.

September 27, 2025

Everything is good lidia is the best supervisor thanks for all that best for Gmc More

by FCOREYNACERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lidia
Sep 30, 2025 -

Platinum Buick GMC White Plains responded

We thank you for taking the time to leave Lydia and our team this perfect rating. It is our hope to welcome you back sometime in the future and provide another wonderful experience.

September 26, 2025

It is always a pleasure when Lydia and the other gentleman are behind the service counter. More

by cjohns914
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia
Sep 30, 2025 -

Platinum Buick GMC White Plains responded

We thank you for taking the time to leave Lydia and our team this perfect rating. It is our hope to welcome you back sometime in the future and provide another wonderful experience.

September 25, 2025

Great service and support for my purchase of my lease. Everything was explained in detail and clearly. Enjoyed working with Robert and the finance team. More

by Joepagan77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Platinum Buick GMC White Plains responded

Joe, Congratulations on your new vehicle! Robert is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new car.

September 19, 2025

Clean, organized and ready to help! The staff were all enthusiastic and helpful. They made the car buying experience much less stressful. More

by JENNIFER.ANN.LAUER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Platinum Buick GMC White Plains responded

Jennifer, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us!

September 18, 2025

Empire GMC of White Plains provides excellent vehicle service. I recently had my vehicle serviced for HUD, a part needed to be ordered and I was notified as soon as it came in. I didn’t realize how long More

by HJACKCSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
Sep 19, 2025 -

Platinum Buick GMC White Plains responded

Jack, Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that Lydia has been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.

September 18, 2025

Fantastic service department, great people, very efficient and above all kind and patient thank you so very much Lydia Gutierrez and RobertAcerbo. More

by gypasy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia Gutierrez
Sep 18, 2025 -

Platinum Buick GMC White Plains responded

Hello, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from Lydia and Robert!

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