
Platinum Toyota of Texoma
Denison, TX
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Paid $11,000 cash for a car that was supposed to be "made like new" through pre certification. It broke down 3 months later!!! AAA showed me where they "rigged" my car!!! They have been rude and will do NOTH like new" through pre certification. It broke down 3 months later!!! AAA showed me where they "rigged" my car!!! They have been rude and will do NOTHING to make the situation right. DO NOT DO BUSINESS WITH THESE PEOPLE. More
Excellent communication from my Service Advisor, Melissa. Pleased with the work. Communication on the cost of the service. Great attitude among the Service Advisors. Would highly recommend this dealership Pleased with the work. Communication on the cost of the service. Great attitude among the Service Advisors. Would highly recommend this dealership to anyone. Thank you! More
Tucker Hardaway/283 was the rudest technician I ever came across! My car was sitting for over 30 minutes before he even let us know it was ready, after waiting two hours already. When asked about it he first across! My car was sitting for over 30 minutes before he even let us know it was ready, after waiting two hours already. When asked about it he first said it was the service tech that didn’t give him the paperwork. Then he said sarcastically “next time I’ll try to type faster”! Next maintenance needed might be worth it to drive an extra hour to Ardmore OK. More
"Customer service is an attitude not a department has been my business philosophy for decades and Tucker Hardaway at Platinum Toyota epitomizes that philosophy. Thank you, Fredson Carleton been my business philosophy for decades and Tucker Hardaway at Platinum Toyota epitomizes that philosophy. Thank you, Fredson Carleton More