
Platinum Used Cars
Alpharette, GA
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Like others, they misrepresented much-options on car were wrong, claimed their 3 mo warranty extended the manufacturers-but denied this after sale and said it was for drive trane only, agreed to fix known de wrong, claimed their 3 mo warranty extended the manufacturers-but denied this after sale and said it was for drive trane only, agreed to fix known defects and claimed they did after they allegedly got parts and had me return for 2hrs, only to later find they didn't, and said they couldn't figure out how and I had to take to MB and fight them to pay for the repairs. Typical dishonest used car dealer so beware- I would never buy from them w/o getting the car completely checked out first as they just buy off auction and never evaluate or repair pryor to sale. More
worked out deal on phone pending inspection. Drove 1 hr to take car to my mechanic. Gave an initial going over and obvious body damage to car. At no time was this mentioned during the many conservations to take car to my mechanic. Gave an initial going over and obvious body damage to car. At no time was this mentioned during the many conservations and questions. Acted shocked that there was damage that ray charles could see. These guys are not to be trusted. More
Came in off the internet went to other dealers in the area and they were either $3,000 higher or if they were the same price range the quality of the cars wasn't even close. Their Roswell location looks area and they were either $3,000 higher or if they were the same price range the quality of the cars wasn't even close. Their Roswell location looks better than most franchises. The only issue is they don't have a coffee machine yet but they said it was ordered. Apparently it's a new location. Bottom line.. car was great, price was rock bottom and service & professionalism was wonderful. More
Bought my daughter a 328 for christmas and am very pleased with the transaction. I had shopped at the New BMW dealers and found Atlanta Luxury Motors online with prices that were several thousand less pleased with the transaction. I had shopped at the New BMW dealers and found Atlanta Luxury Motors online with prices that were several thousand less than the new car dealer. Chad Redford was a great help, we did most of the deal by phone and e-mail. I showed up and test drove the 2 cars that I was interested in and made the purchase within one hour. I wish my last purchase had been so easy. I will definately refer my friends and family and will be back soon for a car for my wife. More
------------------------------------------------- ------------------------------------------------- Yeah, just run away. I bought an Infiniti FX35, with 41k miles. My error was to don't check t ------------------------------------------------- Yeah, just run away. I bought an Infiniti FX35, with 41k miles. My error was to don't check the VIN number to Infiniti before buying the car. I hate to buy cars from dealers, but it's almost impossible to find an FX from a private seller. I saw this FX in Atlanta Luxury Motors o Woodstock.. it was a good price, the car looks great outside and inside. Guess what? THE CAR NEED A NEW ENGINE!!! And it's not covered by the warranty, because the problem came out because the first owner didn't change the oil for a long time. I will have to pay at least 5k to get an engine on my car. I paid the car 2.8k less than the average.. it means i wasted 2.2k dollars. ------------------------------------------------ After a month we finally solved this situation. I had to call my lawyer and write bad reviews everywhere. The dealer accepted to trade my car for another one. But they gave me $500 less for the FX when i traded it back. I didn't complain anymore, because i wanted to leave that car dealer and never saw them again. I bought a 335i which was good. More
I checked the website of Atlanta Luxury Motors for available used cars and made a request for my next car. They found the exact used car matching my choice and offered me the best affordable price. On available used cars and made a request for my next car. They found the exact used car matching my choice and offered me the best affordable price. Once they got the car, they called me to share the description of the car and I drove down to woodstock, GA and luckily it was exactly the same how it was explained to me. Its been few months now and I have no problems at all so far, touchwood. Jeff, North Carolina More
I don't say walk away. I say RUN! RUN AWAY! Hold your pockets tight and run as far away as you can. Unless you're so confident that you feel like a wolf that can survive among hyenas or you feel damn luc pockets tight and run as far away as you can. Unless you're so confident that you feel like a wolf that can survive among hyenas or you feel damn lucky. You may be enticed with their cheap prices. You may think that you got lucky this time to find such a good deal. But believe me, at least this time there's a very good reason for their cheap prices. If there's something you're not sure about, don't even bother to ask from the salesman. You'll not get an honest answer. Don't believe the BS that they claim to stand behind their car. As soon as your check is cleared, it is now your car and you should stand behind it on your own! The salesman made me believe that the bumper to bumper warranty was still valid for 5 more months. Guess what?! After I paid for the car, I learned that the bumper to bumper warranty had expired 1 month before I got the car. How fool of me that I didn't research it myself? Sure. That's why I'm warning you. Don't even try trusting these people, or you'll pay for it dearly. You give them a chance to deceive you, and they will take it wholeheartedly. I was supposed to receive the title in the mail within two weeks after the purchase. After waiting patiently for a full month and expecting to receive the title in the mail any day, I received the "Application for the title" paperwork in the mail only one day before the temp tag was to expire. They had already charged me $500 including the fee for the title and tag, and now I had to apply and pay for the title myself. You can't apply for the title on my behalf? Fine! But how irresponsible you should be to send me the paperwork on the very last day? The owner told me it was pathetic that I wanted to share my experience with you potential buyers on the Internet. It's your decision to show him if it's pathetic or not. By the way, I promised to mention the salesman that I worked with, Chad Redford, to give him the credit for all this mess, and wasting 2 more weeks of my time by pretending that he was working with the owner to take the responsibility for the costs that would be otherwise covered by the warranty. More
I drove from Nashville all the way to buy the car. The car was exactly the same as he described over the phone. The deal was worth driving all the way from Nashville. Gave me a complimentary full tank of car was exactly the same as he described over the phone. The deal was worth driving all the way from Nashville. Gave me a complimentary full tank of gas and even gave me 3 days to inspect and return the car if not satisfied. Got the car inspected in Nashville and everything was perfect. Would recommend this dealership. More
I purchased an '07 Infiniti M35 from Horizon this year, and have been completely satisfied with the deal and the car. Not only were they the lowest price in town, but their service was great. When I took and have been completely satisfied with the deal and the car. Not only were they the lowest price in town, but their service was great. When I took the car back to have a couple of light scratches buffed out they quickly took care of the problem. After realizing that the car had no manuals or first aid kit (comes standard with the Infiniti) I perchased a like new set on ebay, and was refunded by the dealership. Based on my experience, I would recommend this dealership. More
They sell cars that appear nice but are in fact damaged goods. Then after wards string you along until they can ignore it. I would not buy from this dealer no matter what the apparent savings. They are goods. Then after wards string you along until they can ignore it. I would not buy from this dealer no matter what the apparent savings. They are crooks and you will pay in the long run. Be very wary of any car they have. Mine was low miles with clean car fax. In fact the car had major damage to the point of 2 cracked rims that they conveniently hid by moving around and covering with sub-part paintwork. After I found out they said they would take the car back and then proceeded to ignore emails and correspondences after a few weeks. Since GA is an AS-IS state, dont get screwed like I did. More