Platinum Used Cars

Family SUV I bought a Suburban from Platinum Cars few weeks ago for the best price possible. They even let me shop for a better rate at my credit union. Also, go I bought a Suburban from Platinum Cars few weeks ago for the best price possible. They even let me shop for a better rate at my credit union. Also, got what I wanted for my trade. Good experience with AJ and team. More

Success My last trade with a car dealer was 1972. I have always been able to find what I was looking for via trade journals or word of mouth. However this ti My last trade with a car dealer was 1972. I have always been able to find what I was looking for via trade journals or word of mouth. However this time the circumstances were of an immediate need rather than a whim for a new or different car. A J was very professional in his approach and communication thru-out this transaction. Joseph assisted and brought the deal together. I was pleased with the deal and my wife is very happy. Thank both of you for your understanding and professionalism. More

Wouldn't recommend this place to my worst enemy! They don't even deserve one star It was the worst experience of my life I actually wish there was a minus star button! Deceivers! Dishones!t Mani They don't even deserve one star It was the worst experience of my life I actually wish there was a minus star button! Deceivers! Dishones!t Manipulative! Liars! Moochers! Opportunists! etc. etc. etc. etc......,,, Wouldn't recommend anyone to deal with them even if they were the last dealer on the earth run for your life!! More

Best experience I've ever had! Yahia was the most helpful salesman I have ever had the chance to buy from, he was extremely professional and answered all of my questions. I would de Yahia was the most helpful salesman I have ever had the chance to buy from, he was extremely professional and answered all of my questions. I would definetly recommend asking for him if you're ever looking for a vehicle , he's great! Bryant Arria More

Wonderful experience I just recently bought a car. And the sellsman, Yahia, was extremely helpful and made the whole experience truely pleasant. He sounded like a very hon I just recently bought a car. And the sellsman, Yahia, was extremely helpful and made the whole experience truely pleasant. He sounded like a very honest guy since the very first moment we talked, didn't pressure me and allowed me to make decision on my own time. it was a great experience overall! More

bought a jeep and I couldn't be happier! Went in not expecting much, but Ben who helped me knew his stuff and made me feel like a friend and helped me and answered my questions I had about t Went in not expecting much, but Ben who helped me knew his stuff and made me feel like a friend and helped me and answered my questions I had about the selection and I could be happier would gladly recommend to friends and family in need of a car. More

Finally a reliable dealership Can't recommend enough. I'm usually turned away from dealerships but the service here was fantastic. My salesman Ben answered all my questions and did Can't recommend enough. I'm usually turned away from dealerships but the service here was fantastic. My salesman Ben answered all my questions and didn't rush me to make any decisions. He really worked with me and I am now the proud owner of a beautiful jeep! My dream car since childhood. I'm very happy with the customer service and quality of the vehicles they have for sale here. Recommending to all my friends! More

Great experience I bought from this dealership a few weeks ago and was very happy with the experience. Everyone was pleasant and allowed my husband and I to look arou I bought from this dealership a few weeks ago and was very happy with the experience. Everyone was pleasant and allowed my husband and I to look around and test drive vehicles with no high pressure sales tactics. We worked with AJ who gave us plenty of space to walk around independently then gave us privacy for discussion. We were there most of day test driving and trying to decide between several vehicles. The staff was very accommodating and friendly . Overall buying from Platinum was a one of the best car buying experiences we've ever had. I would recommend them and would be willing to do business with them again - thanks you AJ. More

No problems here! We were on a mission to purchase a car for my daughter and was looking at a car next door to Platinum. However, the sales guy had left a sign on the d We were on a mission to purchase a car for my daughter and was looking at a car next door to Platinum. However, the sales guy had left a sign on the door that he would be back later. So we went next door to Platinum just to take a peek, because we knew the cars we saw from the street were definitely out of our budget. As luck would have it, they had several in our price range in great, like new condition. We purchased a 2013 Volkswagen Passat. When we got home the service light came on and we called them immediately. We brought it back and they fixed it right away. No hassle! We had visited many places in that week and I must say the cars and dealership was top notch! Unlike many other dealerships that we went to! Thanks AJ and Platinum! More

Questionable service here BEWARE of any follow-up you may have with them. I would've given them a higher rating, but since I'm STILL dealing with a repair issue and a "missi BEWARE of any follow-up you may have with them. I would've given them a higher rating, but since I'm STILL dealing with a repair issue and a "missing" car that I just purchased earlier this month, they get a lower rating. I was looking for a 2013 Kia Optima to repurchase because I sold my new one last May and wanted another one. I found their website from another car website. I saw the Kia I wanted and scheduled a time for me to come up and look at it. My salesperson was Vivek. He was very professional and courteous during the whole time we were discussing the potential purchase of the Kia. I test drove it and liked it, other than the knocking in the steering wheel, which I pointed out to them. He wrote out a "we owe" document stating that if I were to take it to get inspected and the mechanic found something, they would fix it. I assumed it was an alignment or tire balancing issue, but it was actually something wrong with the steering column. So I ended up purchasing the car and was happy, but I scheduled a day when I could bring it back up to repair the steering issue. His repair guy claimed that he drove it and nothing was wrong with the car, yet a novice like myself instantly knew something was wrong by the way it sounded when you turned the wheel. I took it to two mechanics, a trusted one by my house and a Kia dealer, and both said something was definitely wrong with the steering column. So I informed Vivek of that and he said I could just bring it back up to them and they would have it repaired. I took the car up to them on 11 April and received a loaner car with no gas in it and service lights on. It is now 26 April and I STILL do not have my car. I have emailed Vivek asking what is the hold up and why have I not received my car back yet. From ordering a part to checking on the status is all the communication I've received. I'm so pissed because this is not how you conduct business. It does NOT take over two weeks to fix an issue that the dealer said would only take a day or two. And yet, I'm still here with their raggedy loaner car with no idea about the status of my car. I have a feeling that they may have sold my car and are now giving me the runaround because they took my check. I hope not but I've heard of crazy things dealerships do to customers. I've filed a complaint with the Attorney General for GA and I hope this gets resolved ASAP. When I get a day off from work, I intend on driving all the way back up to the dealer and waiting as they scramble to make up some other excuse as to why my car is not in my possession. This is seriously unsat for a business who claims to pride themselves on their "real" customer service but I find myself being treated with such disdain. More