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Platinum Volkswagen

Hicksville, NY

4.6
1,044 Reviews

340 West Old Country Road

Hicksville, NY

11801

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1,044 Reviews of Platinum Volkswagen

September 27, 2020

I had a great experience leasing my new Jetta through Manny at Platinum. He put absolutely no pressure on me and took the time to answer all of my questions thoroughly. I was in and out in no time and he More

by kpellettier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
Sep 28, 2020 -

Platinum Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Jetta. We truly appreciate your feedback! josh@platinumvw.com

September 25, 2020

This is the 2nd vehicle that I have purchased from Platinum and Manny. No pressure honest and reliable. Great experience and for the future as long as I am happy with VW would go back a deal with Ma More

by SPROBECK1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
Sep 25, 2020 -

Platinum Volkswagen responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Manny and our team, and we look forward to working with you again. josh@platinumvw.com

September 22, 2020

Great experience dealing with manny from start to finish. He answered all of my questions and helped my wife set up the car and to show all of the features of the car. I would highly recommend him and will m More

by Patk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Q, Manny Lucas
Sep 23, 2020 -

Platinum Volkswagen responded

Hello, Thanks for your feedback on your recent visit to Platinum Volkswagen. I'm glad to hear that Bill and Manny were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! josh@platinumvw.com

September 08, 2020

All of the staff at this dealership are great! It was easy to work with them! Manny is a great salesman love my new car More

by Mycarbon91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Q, Manny Lucas, VILDAN Senadam
Sep 08, 2020 -

Platinum Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Platinum Volkswagen. josh@platinumvw.com

September 06, 2020

Manny helped me return a VW that I had leased from another location, and purchase a new one from Platinum. I am not a skilled negotiator and don't like to feel like I am being "sold". I told Manny I j More

by Laurie
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
Sep 08, 2020 -

Platinum Volkswagen responded

Thank you, Laurie, so much for your excellent review! We are so glad that Manny had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. josh@platinumvw.com

August 28, 2020

I cannot say enough wonderful things about Manny Lucas and PLATINUM VW. Manny Lucas is customer service at its best. If you need a new car definitely ask for Manny Lucas. More

by TAYLORK504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
Aug 29, 2020 -

Platinum Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that Manny had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car and we thank you for choosing Platinum Volkswagen! josh@platinumvw.com

August 27, 2020

Whatever you do - do not use PLATINUM VW. The owner / general manager / car salesman, Josh Lever is a grade A xxxxxxx. Josh didn't like my 1 star google review. So he called me, cursed me out and told me More

by Dillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lever
Aug 27, 2020 -

Platinum Volkswagen responded

You put aftermarket parts in your car and your license was suspended we did the best to help you. The only one that cursed was you and we have the voicemail to prove your false comments. Your personal attacks will not be tolerated, as they are completely false statements.

Aug 27, 2020 -

Dillon responded

Josh and the Platinum VW team are again making false public statements. Your defaming statements are being documents. Keep coming. Josh is a liar, falsely claiming to not have cursed me out. I filed a police complaint and look forward to pursuing civil penalties.

August 22, 2020

Manny was extremely helpful, professional and friendly. Getting a new car is very stressful but he made the process go quick and smooth. It was a pleasure working with him. More

by Brittanylings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
Aug 24, 2020 -

Platinum Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Platinum Volkswagen are glad to have you as a customer. josh@platinumvw.com

August 21, 2020

Vildan was great, it was the easiest experience leasing car ever. Definitely recommend! We will be back when lease is over for a new one! More

by Liag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
Aug 22, 2020 -

Platinum Volkswagen responded

Thank you, Liag! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Platinum Volkswagen. josh@platinumvw.com

August 20, 2020

No words but admiration for Vildan for providing excellent service throughout the process I got in touch with her back in February 2020, had to be overseas for over 6 months but Vildan was so kind a More

by Naveed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
Aug 22, 2020 -

Platinum Volkswagen responded

Thank you, Naveed! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Platinum Volkswagen, we look forward to having you as one of our valued customers for many more years to come! josh@platinumvw.com

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