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Platinum Volkswagen

Hicksville, NY

4.7
1,039 Reviews

340 West Old Country Road

Hicksville, NY

11801

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1,039 Reviews of Platinum Volkswagen

March 01, 2020

Simple drop off, texted updates, sent a Lyft as a shuttle, attentive to details, friendly, got to sit while taking to the service rep while planning the right service, no pressure More

by The cloud
Recommend Dealer
Yes
Employees Worked With
Front desk, Tony Basile, Steven Fox
Mar 01, 2020 -

Platinum Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Platinum Volkswagen. Please don't hesitate to reach out if you need anything else. josh@platinumvw.com

February 29, 2020

I would highly recommend for those who are a Volkswagen owners to Service your car for any needs because the service advisors are extremely helpful and honest people. More

by jcastillox5
Recommend Dealer
Yes
Employees Worked With
Josh Lever, John Grossmann, JOSEPH RICCOBENE, Moses Quiroz, Bill Q, Manny Lucas, Tony Basile, Steven Fox, VILDAN Senadam, Louis Velasquez
Feb 29, 2020 -

Platinum Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Platinum Volkswagen. Best- josh@platinumvw.com

February 26, 2020

I had an amazing experience they made it quick and easy. Very knowledgeable staff. Vildan helped me step by step with the entire process and didn’t miss a thing. More

by John
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
Feb 26, 2020 -

Platinum Volkswagen responded

Thank you so much for your wonderful review, John! We are thrilled that Vildan had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new vehicle, and we thank you for choosing Platinum Volkswagen! Josh josh@platinumvw.com

February 26, 2020

Great Experience, very satisfied Knowledgeable, friendly staff. They worked with us on price to fit in our budget. Vildan was very nice and professional. I would recommend this dealer More

by echanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
Feb 26, 2020 -

Platinum Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Platinum Volkswagen. Best, josh@platinumvw.com

February 23, 2020

Great Experience Wonderful experience. Great VW Dealership. Staff was professional and amicable. Our sales adviser, Vildan, was accommodating and knowledgeable. She More

by Andrew & Alexandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
Feb 23, 2020 -

Platinum Volkswagen responded

Hi Andrew & Alexandra, We are very happy to hear that Vildan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Josh josh@platinumvw.com

February 17, 2020

Great staff, friendly and professional. Determined to help one find a car that matches his/her price needs, mileage, model and overall condition. 100% recommended this dealership. More

by Gsaustin14
Recommend Dealer
Yes
Employees Worked With
Bill Q, Tony Basile, VILDAN Senadam
Feb 17, 2020 -

Platinum Volkswagen responded

Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Josh josh@platinumvw.com

February 09, 2020

Awesome service. Will not go anywhere else. Staff knowledgeable and only recommended what needed to be done. Everyone very courteous and friendly. Used overnight drop off and got a call 1st thing in More

by esietas
Recommend Dealer
Yes
Employees Worked With
Steven Fox
Feb 09, 2020 -

Platinum Volkswagen responded

Thank you so much for taking the time to leave us this wonderful feedback! We appreciate your business.

February 06, 2020

fixed the issue promptly and completely John Grossman is a knowledgeable service advisor and Reggie is a top-notch technician. I went in for routine maintenance and a small issue and they to More

by vsenadam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grossmann
Feb 06, 2020 -

Platinum Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John and Reggie took good care of you. Thank you again for choosing Platinum Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Josh josh@platinumvw.com

January 31, 2020

I have been coming to Platinum since the early 00’s and have always received exceptional service. Joe R. has always been honest with me. This helps make my decision on repeat service very very easy. More

by JS8310
Recommend Dealer
Yes
Employees Worked With
JOSEPH RICCOBENE, Bill Q
Feb 01, 2020 -

Platinum Volkswagen responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We are happy to hear that our team, especially Joe, worked hard enough to make your purchase painless. Best, Josh josh@platinumvw.com

January 31, 2020

I was able to get an appointment in a timely manner. All my needs and questions and concerns were attended to. Everyone was friendly and considerate. Very happy and pleased with the experience. More

by kdema2
Recommend Dealer
Yes
Employees Worked With
Steven Fox
Feb 01, 2020 -

Platinum Volkswagen responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know! Best, Josh josh@platinumvw.com

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