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Platinum Volkswagen

Hicksville, NY

4.7
1,039 Reviews

340 West Old Country Road

Hicksville, NY

11801

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1,039 Reviews of Platinum Volkswagen

July 09, 2019

The Owner called the POLICE on me and my mother The Owner, Josh Lever, called the POLICE on me and my mother. After receiving text messages to come pick up my car they Refused to take a credit c More

by Eweds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lever, Tony Basile
Jul 10, 2019 -

Platinum Volkswagen responded

You and your mothers behavior, threatening to not pay a bill you authorized, video taping people, Audio taping, take pictures in peoples faces, talking rude to Platinum employees, threatening legal action because you couldn't maintain your vehicle which caused severe damage to your engine is your fault. On the other end Tony the service consultant when above and beyond and had Volkswagen assist you with part of your damages which you did not accept. We wish you good luck at your local mechanic.

July 05, 2019

Impressive Friendly staff and very cooperative. They’ve done an excellent job I had the chance for road test for both the new Tiguan and the he new Jetta More

by tawabiniy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses Quiroz, Bill Q, Tony Basile, John Zippoli, VILDAN Senadam
July 02, 2019

Wonderful Experience! My experience at Platinum Volkswagen was unlike any other I’ve ever had! It’s always been an experience that I have dreaded but Manny changed that for More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas, Adam Cevallos
July 01, 2019

My new car Kadeem and Bill went over and beyond to help me get the car I wanted for the best price! Was very happy with my experience with them everytime. This i More

by cpereira143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill in Finance, Kadeem Lewis
June 28, 2019

Quick, friendly and great service They are very friendly and informed. They made the process of getting a car quick and painless especially for my first time, I will be back for my nex More

by rgt543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSEPH RICCOBENE, Bill Q, VILDAN Senadam
June 21, 2019

Recent Grad, First Time Leaser From the moment I stepped into Platinum Volkwagen, I wasn't pressured. The entire team made sure I knew all the information regarding the car, finance More

by mollie53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grossmann, Bill Q, VILDAN Senadam
June 20, 2019

Excellent dealership I have been purchasing cars for 30 years. My experience at platinum Volkswagen was my best ever. I leased a car for the first time for my daughter an More

by Robwes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim from service dept., Manny Lucas
June 20, 2019

Amazing experience first time leasing a car. All staff at this dealership were extremely helpful, knowledgeable, and personable during my first experience leasing a new car. Manny is an excellent More

by Jstosch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Q, Manny Lucas
June 19, 2019

Smoothest transition ever I would like to thank joe and the rest of the team including billy for taking such good care of my transition from my old lease to my new lease which More

by Hhash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name he helped us with learning everything about the car he was excellent. , John Grossmann, JOSEPH RICCOBENE, Bill Q
June 18, 2019

Great and simple car buying experience! This was one of the easiest car related transactions that we have done. Vildan was wonderful to work with. She kept us updated on the status of our ca More

by AmritaJos27115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance (very nice guy!!) , Bill Q, VILDAN Senadam, Adam Cevallos
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