Platinum Volkswagen

Super quick and easy After deciding which vehicle I wanted to lease, I explained that I didn't have time to come spend hours at the dealership. So the salesperson, Manny, After deciding which vehicle I wanted to lease, I explained that I didn't have time to come spend hours at the dealership. So the salesperson, Manny, emailed me a couple documents to fill out and sign. It was quick and easy. I emailed everything back to Manny and he even called my insurance company to add the car to my policy. My insurance company called me to verify the coverage, and my vehicle was delivered to my house a couple hours later. It was very convenient for someone with limited time. More

Great customer service John is a great and caring person. He helped me with both my cars and made my visit great. Thank you john He called Fedelity for me to make sure if John is a great and caring person. He helped me with both my cars and made my visit great. Thank you john He called Fedelity for me to make sure if I can fix my radio. More

best car experience This is the 2nd car we have leased from Platinum. They make it so quick and seamless. I would like to always do business with them! This is the 2nd car we have leased from Platinum. They make it so quick and seamless. I would like to always do business with them! More

Reliable and thorough My scheduled service was performed promptly and thorough, as is always the case at Platinum VW. The service personnel and manager are very knowledgeab My scheduled service was performed promptly and thorough, as is always the case at Platinum VW. The service personnel and manager are very knowledgeable and friendly, which makes for a pleasant dealer experience. More

Prompt, courteous & excellent Service Platinum VW is a prompt, courteous and an excellent car dealership with excellent, knowledgeable people at the helm. They provide great service with l Platinum VW is a prompt, courteous and an excellent car dealership with excellent, knowledgeable people at the helm. They provide great service with little to no wait times which really helps and even with a ride home it make for a fantastic timesaver, while we run our other daily errands. More

honest and relaiable honest and reliable when asked a question answer given was honest...repairs.reairsreairs done were done quickly and correctly joh n was very polite a honest and reliable when asked a question answer given was honest...repairs.reairsreairs done were done quickly and correctly joh n was very polite and respectful More

Great service Toni was amazing and the receptionist was very informative very nice last . Very pleased with the work preformed on my vehicle. I wouldn't recommend a Toni was amazing and the receptionist was very informative very nice last . Very pleased with the work preformed on my vehicle. I wouldn't recommend any other Vw dealer on Long Island! Platinum vw met all expectations. It's good to know that there is an honest dealer that I can rely on. Thanks guys you rock!! More

Always receive excellent care and attention I have leased 3 cars from this dealer. Last year I entertained another model- just for a change of pace. The determining factor in my decision to stay I have leased 3 cars from this dealer. Last year I entertained another model- just for a change of pace. The determining factor in my decision to stay with VW was the service department. I have always been met with pleasant demeanors from the first person who does intake to the last person I meet with at the close of the service transaction. And just as important I have always found the attention to my vehicle has been excellent! This is a very well run organization! More

Great Service I brought my 2015 Jetta in for 20k mile service & NYS inspection. Upon inspection the service tech noticed unusual tire wear and sent me a video poin I brought my 2015 Jetta in for 20k mile service & NYS inspection. Upon inspection the service tech noticed unusual tire wear and sent me a video pointing out the issues. Since I purchase the tire insurance, the dealer handled the claim for 2 new tires. More

Excellent Service Experience All work was performed to my satisfaction, on time and at a competitive price. Customer service rep (John) was knowledgeable and helpful. Will defini All work was performed to my satisfaction, on time and at a competitive price. Customer service rep (John) was knowledgeable and helpful. Will definitely continue to service my Jetta at this dealership. More