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Platinum Volkswagen

Hicksville, NY

4.4
1,044 Reviews

340 West Old Country Road

Hicksville, NY

11801

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1,044 Reviews of Platinum Volkswagen

January 16, 2013

The staff was extremely knowledgeable about the differences between the two vehicles I was considering (jetta and passat, and TDI vs. gasoline). They were patient with my many questions and many v More

by mnl2k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSEPH RICCOBENE
Jan 17, 2013 -

Platinum Volkswagen responded

Educating our customers on the differences between our vehicles helps us make sure that they leave Platinum Volkswagen with a car best suited to your needs. We are glad to hear that we could give you the proper details and make sure you drove away in what met your needs. Part of this process also includes having our sales team follow up with our purchasers to ensure that they are comfortable with their newly acquired car. Recommendations like yours is why we continue to go out of way to make sure our customers are 100 percent satisfied before, during, and after the sale. Thank you for letting us know about your great experience with us. Please be sure to drop by if you have anything we can help you out with! Sincerely, Josh Lever – General Manager – josh@platinumvw.com

January 16, 2013

Buying my car from Platinum Volkswagen was a great experience for me ,i did not feel pressured in any way or at any time to buy a car . Platinum Volkswagen is a great dealership and I would highly rec More

by tonyredking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2013 -

Platinum Volkswagen responded

Having a team of excellent sales people to ensure that we can exceed our customer’s expectations is something that we pride ourselves on at Platinum Volkswagen. We want everyone to feel at ease when they are at our dealership and to not have to deal with the high pressure sales techniques that they have become accustomed to. Also, making sure that our employees are very knowledge when it comes to our vehicles, help us make sure that we can help our customers into what suits their needs best. Thank you for your recommendation and we look forward to seeing you again in the future! Sincerely, Josh Lever – General Manager – josh@platinumvw.com

January 16, 2013

Doreen was wonderful to work with showing me only the kind of cars I had wanted to see. There was none of the high pressure or bait and switch I experienced in other places. This followed through when More

by gerry izzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Izzo
Jan 17, 2013 -

Platinum Volkswagen responded

Wow, hearing about the outstanding job Doreen did for you during your sale and afterwards, make us so proud to have her as a part of the Platinum Volkswagen team. Making sure that we deliver on our promise to provide exceptional customer service is something that our dealership was built upon. Thank you for writing this outstanding recommendation of our team and more specifically Doreen. We will pass your review along to her and she will be more than pleased to hear about what you had to say. Don’t forget to follow our Twitter and Facebook pages so you can gain access to exclusive specials and offers for our fans! Sincerely, Josh Lever – General Manager – josh@platinumvw.com

January 12, 2013

SHE WAS A PLEASURE TO WORK WITH! Doreen made my sales experience a good one she made me feel relaxed what a great sales experience. She really knew how to make me feel welcomed and appreciated not like i More

by Brooke Arnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOREEN PRESHLOCK
Jan 14, 2013 -

Platinum Volkswagen responded

Doreen will be so excited to hear how pleased you were with your visit to our dealership! Thank you so much for your recommendation of Platinum Volkswagen to your coworkers, family, and friends. Our customers are people just like we are and we know they wanted to be treated like a person not a dollar sign. Thank you again for your recommendation and we look forward to seeing you again in the future! Sincerely, Josh Lever – General Manager – josh@platinumvw.com

January 12, 2013

I couldn't have asked for a more friendly,understanding knowledgeable sales person. I highly recommend her if you want the best price and honesty.she made you feel very comfortable.made buying a car relaxi More

by Tamsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Preshlock
Jan 14, 2013 -

Platinum Volkswagen responded

Thank you for sharing your awesome experience with Doreen and Platinum Volkswagen. We understand that purchasing a car can be a stressful thing to do and we try our hardest to make it as easy and stress-free as possible. Having a great sales staff that includes Doreen is how we can make sure that our customers have a pleasant experience every time they step on to our lot. Please stop by if you feel if there is anything we can help you out with in the future. Sincerely, Josh Lever – General Manager – josh@platinumvw.com

January 11, 2013

John and Doreen make a great team together. They were extremely knowledgeable about Volkswagen products and steered us in the right direction when we were considering other options and other types of car More

by annzakh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2013 -

Platinum Volkswagen responded

We absolutely love hearing about how great of a team John and Doreen were during your recent experience at our dealership. At Platinum Volkswagen our honesty is something that we proudly display to each and every customer, because at heart we want what’s best for our customers. Thank you for recommending us to your friends and family, it means more to us than you know. To gain access to exclusive offers from us, make sure you follow us on Twitter and like us on Facebook. Sincerely, Josh Lever – General Manager – josh@platinumvw.com

January 08, 2013

Last month I purchased a new passat from Krista at Platinum Volkswagen. She was extremely friendly and professional, she went above and beyond what I expected. Highly reccomend Platinum VW!!! More

by RHKW2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2013 -

Platinum Volkswagen responded

Congratulations on your new Passat and thank you for telling us about how great Krista was throughout your time here! Going above and beyond is just one of the steps we take at Platinum Volkswagen to ensure 100 percent satisfaction. Having a friendly and professional staff also ensures that your time spent here will be unmatched by any other car dealership. Also, be sure to go ahead and follow us on Twitter and like us on Facebook to gain access to contests exclusive for our fans! Regards, Josh Lever – General Manager – josh@platinumvw.com

January 08, 2013

I had never leased an automobile before so I was a little apprehensive about it. AJ my salseman was very calm and did not make me feel pressured. He also did not give the sterotype high pressure sales pitch More

by billunotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2013 -

Platinum Volkswagen responded

William, we absolutely love to hear about success stories like yours! Thank you so much for taking the time to let us know about the outstanding job our team did for you during your recent visit to our dealership. Giving our customers a low pressure experience at Platinum Volkswagen is one of the values we have built our dealership upon and we’re glad to see that you felt at ease during your time here. We will definitely let our team know about the kind words you had to say about them. Please come by and see us again if you have any questions or concerns. Sincerely, Josh Lever – General Manager – josh@platinumvw.com

January 08, 2013

I got the car I exactly wanted. Aj and everyone at Volkswagen was very helpful and the price of my car was just right. I'm very happy with the service & will be back More

by hayleynicolee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2013 -

Platinum Volkswagen responded

AJ is just one of the many outstanding employees we have ready to help at Platinum Volkswagen and thank you for letting us know about the great job he did, Hayley! Making sure that we do all we can to get customers the right car for the right price is one of the main focuses at our dealership. We’re also glad to hear that you were happy with the service and we encourage you to like us on Facebook to gain access to service specials and offers! Sincerely, Josh Lever – General Manger – josh@platinumvw.com

Jan 08, 2013 -

Platinum Volkswagen responded

AJ is just one of the many outstanding employees we have ready to help at Platinum Volkswagen and thank you for letting us know about the great job he did, Hayley! Making sure that we do all we can to get customers the right car for the right price is one of the main focuses at our dealership. We’re also glad to hear that you were happy with the service and we encourage you to like us on Facebook to gain access to service specials and offers! Sincerely, Josh Lever – General Manager – josh@platinumvw.com

January 08, 2013

Joe was very accomodating of my request for a specific color of car. He was very helpful and made my first experience of buying a car a pleasant one. More

by JeanineTufano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSEPH RICCOBENE
Jan 08, 2013 -

Platinum Volkswagen responded

Jeanine, thank you for letting us know about the great customer service that Joe could provide during your recent trip to Platinum Volkswagen. Ensuring that your specific needs were met is something we educate all of our employees on making sure of. Congratulations on your first car and we are so happy to hear that you chose to make your purchase with us! Remember to also like our Facebook page and follow us on Twitter to hear about exclusive specials for our fans. Regards, Josh Lever – General Manager – josh@platinumvw.com

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